Lot of noise at street balcony. Staff accommodated us quickly and moved our room. Very good stay at this well located nice hotel
Gary
Gary,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 13 日
Everything was clean and well taken care of. Relatively safe area with shops and food close. A little loud at night with street traffic but otherwise it’s great
Michael
Michael,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 12 日
Room was awesome the balcony made all the difference, room was also nicely cold and came with a fridge, they also hold your luggage in the shop next door! Very accommodating staff!
Ethan
Ethan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 10 日
Room has no window, and shower doesn’t have enough water pressure. I had to use the sink water to shower. Walls and door are paper thin.
Bobbie lee
Bobbie lee,4 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 30 日
We did not stay in the room. There was no hot water in the sink, not enough towels or wash cloths, shower not hot, floor and bed was dirty. We requested a refund to pay for another room. We have video if needed.
Lorri
Lorri,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Lugar muy acogedor,limpio y bonito,accesible a pie
Wanda
Wanda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 18 日
The room was small room but cozy. It’s well located within minutes to everything in Old San Juan.
Robin
Robin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Room was clean, basic, but had everything that we needed. Great location, very centrally located in Old San Juan.
We had a rough check in experience. There is no front desk and no staff on site. The morning of check in we received a code to a lock box that would have the key in it. The code worked fine but there was no key in the lockbox. This caused a lot of panic and we tried the conact information but werent able to get get in touch with anyone. My husband went to the pharmacy across the street and someone that works there knew someone who works at hotel and called them and got a different code to a different lock box. It was a mess and we were pretty worried we would have no where to stay for the night. It was obviously an accident but very unsettling. Never heard back from the hotel
Jessica
Jessica,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 27 日
First night we were kept awake by the alarm in jewelry store downstairs. Then got rude reply to our complaint to the owner. Nice location but the property is in poor condition. Find a nicer place to stay.
james
james,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Rodrigo
Rodrigo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Marta
Marta,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Loved the location.
Very clean.
Mayowa
Mayowa,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 14 日
Tracey
Tracey,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 9 日
MARVIN
MARVIN,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Loved my stay here! The staff was extremely nice and even let me check in a little earlier than advertised. The streets can be a bit noisy, but I’m from the Bronx so it didn’t faze me — it actually felt like home. The location is amazing, right in the middle of everything with plenty of food options, shopping, and historical sites all within walking distance. The place itself is super clean, with a cute rooftop that has lounge chairs and tables. I especially loved the balcony. I’d definitely stay here again!
Mariah
Mariah,4 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 7 日
Location is good, but i dont like you dont see anybody from the hotel around
Wilberk
Wilberk,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Never stayed st that place they cancel me out it was no conditioning that day
Hector
Hector,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 3 日
Nice building and rooms, safe area.
David
David,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Affordable, safe, and clean in a central location of Old San Juan- perfect for what we needed.
Leanna
Leanna,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 31 日
La llegada al alojamiento fue bastante mal, no teníamos manera de acceder ya que no nos habían facilitado las claves para recoger la llave del alojamiento. En el mensaje que me enviaron esa misma tarde solo decía que debíamos dejar las llaves. Estuvimos más de 45 minutos intentado conseguir ponernos en contacto con alguien para conseguir las claves.
Otra cosa que no nos ha gustado nada es el ruido y el frío que se pasa por la noche ya que no se puede apagar el aire acondicionado o regularlo. La cama es incómoda y se descansa mal.
Cristina
Cristina,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 21 日
Location and style. This place is right in Old San Juan. Everywhere you want to be is just a short walk away. Navano Studios also looks great. Great vibe, very clean and great security.
Thomas
Thomas,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 10 日
Nicely laid out. Perfect location. Has all you need