One night stay. Very hot weather. Nothing mentioned online about pool. Would not have stayed. Got to room very musty smelling/ looks outdated in about every area beds/carpet/bathroom. Will not consider this Best Western again. Sad because we visit Rolla several times a year.
Ken
Ken,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 11 日
Absolutely disgusting
It was nasty. Smelled like urine through the whole building. Extremely dirty and run down. No towels, no trash can in the room. Hair in the bathroom and looked as if it wasn't ever cleaned. Lots of sketchy people hanging out in the parking lot. I didn't stay beause it was the dirtiest place I've ever been in.
Angela
Angela,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 8 日
Extra Firm
The bed was like sleeping on a hardwood floor
Richard
Richard,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 2 日
The pool was closed. We have kids who were not happy. The beds were beyond hard and uncomfortable. The room was pretty clean, didn’t smell lovely, but pretty clean. The staff was friendly enough.
Troy
Troy,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 7 月 1 日
Rafael
Rafael,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 28 日
Horrible stay
The room was a pet friendly room, it stunk like a dog kennel, had to get air freshener so we could get rid of some of the order. Sheets and under pad were stained. Bed was hard and very uncomfortable. When we got to our room AC was not on and it was in the 90's so took a long time to start cooling off. Refrigerator knob was broken so it didn't keep our drinks cold.The worst stay at ahotel we have ever had.
Jennifer
Jennifer,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 27 日
Jeania
Jeania,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 26 日
Brittany
Brittany,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 22 日
Hotel was just fine. We were told the room I booked online (King) wasn’t available and despite being pet friendly, we were charged a fee to have a pet that wasn’t disclosed on the booking information. The room was just fine - linens seemed clean but the rest of the room itself was beat up and the bathroom smelled of urine. The air in the room upon entry also felt damp/heavy. Despite room condition, the staff was friendly and the beds were comfy for a quick 1-night stay.
Jill
Jill,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 22 日
Ronald
Ronald,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 22 日
Jared
Jared,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 21 日
Steven
Steven,1 晚行程
Travelocity真实住客点评
6/10 好
2025 年 6 月 18 日
Booked online when we arrived expecting pool and it was closed for repairs . Blow dryer in room didn’t work . It was average stay . Previously stayed at another Best Western it was fabulous . A bit disappointed .
sue
sue,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 16 日
I was untold that their pool was broken prior to getting there. It was half the reason we picked that hotel. Very bummed
Heather
Heather,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 6 月 14 日
Robert
Robert,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 13 日
It was clean. Walking distance to eating establishments.
Brenda
Brenda,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 6 月 13 日
Timothy
Timothy,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 13 日
Jason
Jason,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Great location, rooms were clean and had comfortable beds
Christian
Christian,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Good place right off the main road good food next door. Bed could have a better mattress but overall good place to stay.
Marilyn
Marilyn,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 6 日
It was quiet, clean and very comfortable for a short stay.
Deania
Deania,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 6 月 4 日
This was a disappointing hotel for us. The hotel was categorized as pet friendly then when we arrived, we were told that certain rooms were designated pet friendly, and certain rooms were not and the room that we had booked was not pet friendly even though there was nothing to indicate that on the website in booking. The staff member started off friendly and then ended up threatening my husband telling him that they had cameras that would be watching him to make sure we didn’t bring our dog inside. My husband tried to contact hotels.com and was unable to reach them to help with the situation.
The room was large and spacious and clean for the most part. The beds were uncomfortable. The mattresses were thin. All of the mattresses looked as if they could’ve been couch beds. The breakfast was underwhelming mostly bread products; the pancake machine was not working.
We would not recommend this hotel nor would we stay here again.