Room hardware is aged. Air condition doesnt well functioned. Very noisy on holiday because of the wedding party. You have to DIY when you need a taxi, like Uber. Others are fine...
真实旅客
5 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2015 年 6 月 25 日
good hotel
the service is very good and the landscape is very becautiful, also with the good price
XIAOJIE
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
The breakfast at Al Masa Hotel was nothing short of exceptional. From the moment I walked into the dining area, I was impressed by the warm atmosphere and the beautifully arranged buffet. The variety of dishes was outstanding—everything from fresh pastries and fruits to flavorful traditional options and perfectly prepared hot dishes.
The quality of the food truly stood out. Everything tasted fresh and thoughtfully prepared, and the presentation made it even more enjoyable. The staff were attentive, friendly, and quick to assist, adding to the overall pleasant experience.
Irini
Irini,12 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
فندق جميل ونظيف وخدماته رائعة وكذلك موظفوا الاستقبال في منتهى اللطافة والاحترام
اكيد انصح بالاقامة في الماسة لكل من يتطلع لفندق يوفر كل الرفاهية والراحة والاستجمام 🌹
Hassan Faraj Abdullah
Hassan Faraj Abdullah,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 11 日
Esperienza deludente – attenzione ai costi extra!
Ho pagato 50 € per un servizio taxi organizzato dall’hotel, ma la stessa tratta con Uber costava solo 6 €. Inoltre, ho pagato con carta 380 lire egiziane per il minibar, ma mi sono accorto successivamente che mi avevano addebitato l’importo in dollari, quindi molto più alto.
Sono già passate due settimane e non sono ancora riuscito a ottenere il rimborso per l’importo indebitamente addebitato.
⚠️ Consiglio: controllate bene i pagamenti e i prezzi dei servizi extra prima di accettarli!
nicola
nicola,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 11 月 9 日
Nagila
Nagila,27 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Hotel fantastico immerso in un compound dove ci sono ristoranti di vario genere.
Non è necessario uscire dallalbergo per andare a cenare fuori.
Servizio impeccabile.
Ci tornerò volentieri se dovessi ritirnare al Cairo.
Alessandro
Alessandro,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 19 日
The hotel has manicured grounds, very helpful staff, beautiful lobby and meeting rooms. Breakfast is amazing and everything looks spotless. Some rooms are older while others are very nice and new
Cristian
Cristian,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 13 日
rainer
rainer,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 15 日
All ok
Ahmad
Ahmad,3 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 11 日
Ahmad
Ahmad,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 1 日
Le cadre est très beau.
Le parc magnifique.
L'entretien et la propreté des équipements laissent à désirer. Bonde d'évacuation de la douche cassée et sale à l'arrivée, la douche s'évacue mal, des plateaux de nourriture traînent des heures dans les couloirs,, les surfaces des ascenseurs ne sont pas nettoyé es plusieurs jours d'affilée
Catherine
Catherine,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 24 日
DERICK
DERICK,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 7 月 17 日
Kamal
Kamal,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
Gutes Preis/Leistungsverhältnis.
rainer
rainer,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 20 日
Some areas around the hotel seemed worn down and could use some updating. Overall, it was clean, comfortable, safe, had great dining options, extra amenities such as pool and bowling and the staff took really good care of us.
Jean
Jean,12 晚家庭旅行
Travelocity真实住客点评
4/10 尚可
2025 年 4 月 17 日
Hazem
Hazem,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 5 日
Horrible experience
Horrible!!! Stayed during the last few days of Ramadan, there were parties every single night till 3-4AM, rooms aren’t sound proof.
There’s no constant stream of hot water, took at least 10-15 min each time for hot water to start trickling, there’s even a time where we didn’t have any water at all!
The wall on top of the bed was padded and the pads fell on us while sleeping!!!
Rooms aren’t well kept at all and needs massive maintenance, the only thing they took care of is the exterior.
After ramadan finished, weddings started and again full blown noise till 1AM each night!
Horrible experience, would never book there again.
Mohamed
Mohamed,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 26 日
Rim
Rim,3 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 17 日
The bathroom was filthy. The hotel is not suited to non Muslims, I felt uncomfortable. Men and women can not use the spa facilities together. There are a lack of signs so you cant dind anything- we never found out where breakfast was. My 12 year old son wanted a sauna and he had to wear all his clothes in it which is not safe or enjoyable, it also melted his t-shirt. The childrens play area by the Eqyptian resturant is not safe, the plastic has got brittle in the sun and my 5 year was playing on it and a section broke which meant he fell. He was complaining of a sore arm amd once back in the UK I took him to the hospital and its broken.