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Hilton Shenzhen Futian

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Shenzhen Convention and Exhibition Center

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Photo gallery for Hilton Shenzhen Futian

2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, sun loungers
Terrace/patio
Lobby lounge
Exterior
In the heart of Shenzhen, Hilton Shenzhen Futian offers a luxurious retreat. Enjoy international cuisine at one of two restaurants, unwind in the sauna or steam room, and stay active with fitness classes at the 24-hour gym. With an outdoor pool, sun loungers, and free WiFi in public areas previous guests have praised this hotel’s attentive service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Parking available
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • In-room childcare
  • Business center
  • 17 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
The current price is CNY684
CNY798 total
includes taxes & fees
Sep 28 - Sep 29

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 12 of 12 rooms

View all photos for King Premier Room

1 bedroom, down comforters, minibar, in-room safe

King Premier Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Room

King Executive Room | 1 bedroom, down comforters, minibar, in-room safe

King Executive Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down comforters, minibar, in-room safe

Twin Accessible Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 250 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | 1 bedroom, down comforters, minibar, in-room safe

King Premier One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 103 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Separate bathtub and shower
Deep soaking bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

1 bedroom, down comforters, minibar, in-room safe

King Guest Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

42-inch LCD TV with digital channels, TV, pay movies

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Down duvet
Separate bathtub and shower
Deep soaking bathtub
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
Separate bedroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King Deluxe One-Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Presidential Suite, 1 Twin Bed | Bathroom | Combined shower/tub, rainfall showerhead, designer toiletries

Crowne Plaza Shenzhen Futian by IHG

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
8.6 out of 10, Excellent, 671 reviews
The price is CNY745
CNY869 total
includes taxes & fees
Sep 27 - Sep 28
Crowne Plaza Shenzhen Futian by IHG
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About the neighborhood

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000

What's nearby

  • Shenzhen Lianhuashan Park - 8 min walk - 0.7 km
  • Huaqiangbei - 2 min drive - 1.7 km
  • Shenzhen Convention and Exhibition Center - 2 min drive - 1.8 km
  • Coco Park Shopping Center - 2 min drive - 1.7 km
  • Huanggang Border Crossing - 3 min drive - 3.5 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 31 min drive
  • Hong Kong International Airport (HKG) - 47 min drive
  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Station - 5 min drive
  • Sungang Railway Station - 8 min drive
  • Gangxia North Station - 10 min walk
  • Gangxia Station - 11 min walk
  • Futian Station - 18 min walk

Restaurants

  • ‪Bing Shing - ‬11 min walk
  • ‪Hilton Futian Executive Lounge - ‬1 min walk
  • ‪費大廚辣椒炒肉 - ‬11 min walk
  • ‪Sisyphe Park Book & Up Coffee - ‬8 min walk
  • ‪八合里牛肉火锅(深圳卓悦中心店) - ‬10 min walk

About this property

Hilton Shenzhen Futian

When you stay at Hilton Shenzhen Futian, you'll be just a 5-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MIS.U, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Gangxia North Station is 10 minutes and Gangxia Station is 11 minutes.

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes

Working away

  • Business center
  • 17 meeting rooms
  • Conference space (25833 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 800.00 per night

Optional extras

  • WiFi is available in guestrooms for CNY 40 per day (rates may vary)
  • Wired internet access is available in guestrooms for CNY 40 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 182 for adults and CNY 182 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 385.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Futian offer free cancellation for a full refund?

Yes, Hilton Shenzhen Futian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Shenzhen Futian?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Shenzhen Futian?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Shenzhen Futian?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hilton Shenzhen Futian?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Hilton Shenzhen Futian and nearby?

Onsite recreation at Hilton Shenzhen Futian includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.

Are there restaurants at or near Hilton Shenzhen Futian?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Hilton Shenzhen Futian have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hilton Shenzhen Futian like?

Hilton Shenzhen Futian is in Futian, a short 17-minute walk from Shenzhen Lianhuashan Park and 12 minutes' walk from Shenzhen Civic Center.

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Hilton Shenzhen Futian Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

You can’t get better

Absolutely amazing hotel. Very clean and modern. Staff were very friendly and helpful. Went above and beyond to help when needed their help.
Austin, 4-night trip

8/10 Very good

The breakfast was very good, plenty of foods every morning!! Good location, very helpful staff
Shih, 4-night trip

10/10 Exceptional

One of the nicest hotels I've ever stayed at.
James, 2-night trip

8/10 Very good

The service is great at front desk, executive lounge, swimming pool and restaurant. Early check in allowed if room is available. We checked in at around 2pm. Convenient location. A few minutes walk from exit 13 to 15 Gangxiabei station. Loads of restaurants and shopping facilities in the vicinity. Room attendant of 2/F is nice and responsive to our needs. Buffet dinner and breakfast are ok. Value for money with sufficient variety of choices. Drawback is the smell of smoke at the corridor and near the lobby entrance.
CHING TIN C, 1-night trip

10/10 Exceptional

big room with nice bed and good view may visit again
CHI KIN, 1-night trip

8/10 Very good

Good to stay
MENG CHIEH, 3-night trip

10/10 Exceptional

Overall a nice hotel

Everything is good Service is excellent Just that our non-smoking room still got some smell of cigarettes
Kwok Sai, 2-night trip

10/10 Exceptional

Perfect!
Zyn Rhen, 1-night trip

8/10 Very good

Good location. Clean and smell good too. Breakfast so-so, expected even better considering this is a world chain
2-night trip

8/10 Very good

A lot of small eatery shops around, providing various types of foods
Patrick, 1-night trip

6/10 Good

The hotel is old and worn down, it needs some upgrades. The nearest metro station is Gangxia north , exit 13, it is very easy to find . The buffet breakfast is average. The sauna areas is also old and worn down .
Lai-Yee, 1-night trip

10/10 Exceptional

Front desk service was excellent

Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Mak Sheung, 1-night trip

10/10 Exceptional

Hice and big hotel
JOSE, 2-night trip

8/10 Very good

Good hotel but need improvement.

hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Annie, 2-night trip

10/10 Exceptional

Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Qingxiang, 2-night trip

10/10 Exceptional

Breakfast could have more changes throughout stay.
Duo, 9-night trip

10/10 Exceptional

Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.
Daniel, 1-night trip

10/10 Exceptional

Good service
Lok Chung Joyee, 1-night trip

10/10 Exceptional

I am very satisfied with the service.
Zihui, 4-night trip

8/10 Very good

As Muslims it is very difficult when having breakfast because there is no distinction between Halal Food and Non-Halal food. We saw that same spoons and tongs were used for multiple dishes (both for halal and non halal dishes). Some of the dishes at the breakfast buffet was not labeled. Otherwise the hotel was excellent, front office staff were very nice and helpful, excellent facilities.
Mohamed, 1-night trip

6/10 Good

I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
4-night trip

4/10 Fair

None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Jon, 6-night trip

10/10 Exceptional

My room is big enough for 4 persons. It is neat and tidy. The room is a bit hot as we are unable to change the ventilation from hot to cooling mode.
Yuk Chung Edwin, 2-night trip

2/10 Poor

the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Cuilian, 3-night trip

6/10 Good

The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Pei Ting, 1-night trip