In the heart of Mexico City, Hotel Mallorca offers a vibrant stay with a bar and restaurant on site. Connect to WiFi in public areas, enjoy cooked-to-order breakfast options, and take advantage of luggage storage and concierge services.
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
What's nearby
Paseo de la Reforma - 5 min walk - 0.5 km
Monument to the Revolution - 10 min walk - 0.9 km
U.S. Embassy - 14 min walk - 1.2 km
Angel of Independence Monument - 17 min walk - 1.5 km
Palacio de Bellas Artes - 3 min drive - 2.3 km
Getting around
Benito Juarez International Airport (MEX) - 24 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 57 min drive
Mexico City Fortuna Station - 23 min drive
Mexico City Buenavista Station - 25 min walk
Tlalnepantla de Baz Station - 34 min drive
San Cosme Station - 13 min walk
Metrobús Revolución Station - 13 min walk
Revolution Station - 14 min walk
Restaurants
La Casa de los Trompos - 1 min walk
Tortas El Gallo - 3 min walk
Pasteleria Geros - 2 min walk
Barbacoa - 1 min walk
Fonda Sugey Marisol - 3 min walk
About this property
Hotel Mallorca
Hotel Mallorca offers a great location, putting you within a 15-minute walk of Paseo de la Reforma and Monument to the Revolution. Guests looking for a bite to eat can check out RESTAURANTE MALLORCA, which serves Mexican cuisine and is open for breakfast and lunch. Also, Angel of Independence Monument and Palacio de Bellas Artes are just a 5-minute drive away. The property is just a short walk to public transportation: San Cosme Station is 13 minutes and Metrobús Revolución Station is 13 minutes.
At a glance
DONE
Hotel size
139 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas (2-device limit)
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Communal living room
Banquet hall
Accessibility
Elevator
Smooth flooring in public areas
Room amenities
Be entertained
Television
Satellite TV channels
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Phone
More
Daily housekeeping
Special features
Dining
RESTAURANTE MALLORCA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 100.00 per person
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City
Frequently asked questions
Does Hotel Mallorca offer free cancellation for a full refund?
Yes, Hotel Mallorca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Mallorca?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Mallorca?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Mallorca?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Hotel Mallorca?
Yes, RESTAURANTE MALLORCA offers Mexican cuisine.
What's the area around Hotel Mallorca like?
Hotel Mallorca is a short 6-minute walk from Paseo de la Reforma and 15 minutes' walk from Angel of Independence Monument.
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Hotel Mallorca Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.4/10
Cleanliness
6.2/10
Staff & service
5.6/10
Amenities
5.6/10
Property conditions & facilities
5.8/10
Eco-friendliness
Popular mentions
Bed
Room
Lobby
Service staff
Reviews
10/10 Exceptional
Mar 24, 2025
Excelente todo
Gabriel
Gabriel, 5-night trip
2/10 Poor
Feb 3, 2025
Mal hotel
Carmen
Carmen, 1-night trip
6/10 Good
Dec 31, 2024
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Rowan
Rowan, 1-night trip
2/10 Poor
Jul 3, 2025
Bad odors in the room and on the carpets, uncomfortable beds, bathroom faucets dripping, no hand and bath soap, and unsafe doors.
Cristina Isabel
Cristina Isabel, 1-night trip
4/10 Fair
Apr 21, 2025
Anything, but the location.
First and last time there.
Total lack of maintenance, a lot of garbesh on the corridors, beside the rooms door
Arturo
Arturo, 3-night trip
6/10 Good
Apr 11, 2025
.
Ulises
Ulises, 1-night trip
8/10 Very good
Dec 17, 2024
like
PORFIRIO
PORFIRIO, 2-night trip
2/10 Poor
Jan 23, 2025
.
Cristian
Cristian, 1-night trip
2/10 Poor
Dec 30, 2024
Terrible
AARON ESCARENO
AARON ESCARENO, 2-night trip
2/10 Poor
Dec 29, 2024
This is has been the worst hotel I’ve ever stayed at
And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Citlaly
Citlaly, 1-night trip
2/10 Poor
Mar 13, 2025
Mi esposa tenía una reserva de dos noches. El hotel no la registró hasta las 23:00. No había agua en la habitación. Se fue por la mañana. No ha habido respuesta a su solicitud de reembolso. Pésimo hotel.
My wife had a two-night reservation. The hotel didn't check her in until 11:00 PM. There was no water in the room. She left in the morning. There has been no response to her refund request. Terrible hotel.
Mayra Nelly
Mayra Nelly, 2-night trip
2/10 Poor
Nov 30, 2024
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Guillermo
Guillermo, 3-night trip
6/10 Good
Oct 2, 2025
Es un hotel económico y eso hay que tenerlo en mente, realmente la atención de los que atienden y del guardia es buenisima, se esmeran en ayudarte, pero si las instalaciones estan viejitas aunque nos toco que estaban remodelando un poco! Gracias por su apoyo
Miguel Angel
Miguel Angel, 1-night trip
10/10 Exceptional
Sep 29, 2025
el aspecto exterior del hotel y la atencion del personal muy bien pero las habitaciones por lo menos la asignada pesimo muy poca iluminacion, la television no prendia las puertas de los muebles caidas o ya no tenian la alfombra se veia muy sucia al igual que el baño, requiere de mucho mantenimiento
ernesto
ernesto, 1-night trip
10/10 Exceptional
Sep 29, 2025
RICARDO JESUS
RICARDO JESUS, 2-night trip
10/10 Exceptional
Sep 13, 2025
Precio Justo por lo que ofrece
El hotel esta en remodelación, pero la habitación que nos tocó aceptable en cuanto a limpieza y mobiliario, me parece una opción buena relación precio y ubicación.
Si considero regresar nuevamente
Victor Arturo
Victor Arturo, 1-night trip
4/10 Fair
Sep 6, 2025
La última opción
El hotel es muy antiguo y se nota el olor de la alfombra es muy fuerte , no tiene ventilación ni clima, el personal si es amable pero es lo único rescatable
Guillermo
Guillermo, 1-night trip
6/10 Good
Sep 4, 2025
Yessica karina
Yessica karina, 3-night trip
4/10 Fair
Aug 30, 2025
No tan recomendable
Honestamente ya era la segunda vez que me quedaba, la primera no fue desagradable digamos que normal, me dieron. Una habitación por vista a la calle y es un hotel viejo, pero pasable, pero esta vez sí me fue terrible, había piojos o termitas, la habitación apestaba a humedad, la regadera tapada, en general me fue mal… hasta el día de hoy tuve que tirar mi ropa y tener comezón.
Isaac ramsses
Isaac ramsses, 1-night trip
8/10 Very good
Aug 23, 2025
Isaac ramsses
Isaac ramsses, 1-night trip
6/10 Good
Aug 17, 2025
Regular servicio
El elevador al 3 piso no funcionaba y no me han mandado mi factura
Miguel Angel
Miguel Angel, 3-night trip
8/10 Very good
Aug 15, 2025
Falla en la bomba de agua
La verdad el hotel está muy bien, sólo el único punto negativo es que durante la estancia en los últimos días hubo un problema con la bomba de agua y había días en que nos quedábamos sin agua después de las 5-6 y a veces regresaba en la noche o si no hasta el día siguiente