Te room we were in was not the room I had booked. I booked a suite with separate bedroom and living room. Whaat we ended up with was a one room everything room. The lady at the front desk was very rude and claimed I got the room I ad reserved. We did manage to see the room next door that was the suites type we reserved which was very disappointing. The property landscape and outside area was not maintained and cluttered with trash.
We won't be staying at MainStay in the future. I had stayed in the adjoining Comfort Inn 3 weeks earlier and found it to be much better.
Larry
Larry,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 11 日
Angel
Angel,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 11 日
Nice
Nice and comfortable good size for my family of5
Issac
Issac,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 28 日
Nothing the worst customer service .
Yolanda
Expedia真实住客点评
6/10 好
2025 年 2 月 24 日
It was a very clean and nice place the only thing was our cable went out on both tvs in our suite and never came back on
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 19 日
Stephanie
Stephanie,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Annabel
Annabel,6 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 12 日
janet
janet,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
Annabel
Annabel,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 28 日
ht
P
P,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 11 日
Isaac
Isaac,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 9 日
Danielle
Danielle,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 9 日
Terrible experience due to the room condition. The table was broken and had the leg propped up against it. The ceiling has some holes patched that had the plaster still dangling from it. The tile flooorng was coming apart everywhere. The lamp was broken and overall the quality of all the furniture and even the tv being mounted to the wall gives you a feeling of a ran down hotel. Much dirtier than the pictures eluded
Jarrett
Jarrett,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 3 日
marco
marco,17 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 18 日
Great night sleep.
Matthew
Matthew,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 13 日
Couldn't close the bedroom door, bed was in the way.
Cynthia M
Cynthia M,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 4 日
Awesome staff they were very helpful
David
David,4 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 4 日
Great staff working here extremely helpful and accommodating.
David
David,7 晚商务旅行
Expedia真实住客点评
8/10 很好
2024 年 8 月 3 日
The GM and front desk people are amazing. Helped me out on a few extra days when I couldn’t find another room.
Clint
Clint,3 晚商务旅行
Expedia真实住客点评
2/10 很差
2024 年 7 月 29 日
Run Down, Poor Service
I gave this property a second chance because I like the layout of the room. I regret that. The first time it was ants and I had to purchase my own ant spray. I wasn’t offered anything for the inconvenience. This time I drove in late with my kids. They not only double charged my card, I had to walk all the way to front from the separate suites building 4 times because my key cards weren’t working. I’ve machines didn’t work and they refused to allow me a late check out because it “added stress on the staff”. I asked for a manager multiple times, they weren’t onsite, nor did they call me at my request.