可以免费取消我在乌纳瓦图纳勒维斯酒店的预订并获得全额退款吗？

是的，乌纳瓦图纳勒维斯酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

乌纳瓦图纳勒维斯酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

乌纳瓦图纳勒维斯酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车 USD 140。

何时可在乌纳瓦图纳勒维斯酒店办理入住和退房？

开始办理入住：14:00；停止办理入住：02:00。退房时间为 12:00。提供快速入住和快速退房服务。

在乌纳瓦图纳勒维斯酒店及其附近有什么游览观光项目？

附近的玩乐活动包括乘船游览、徒步活动和水肺潜水。不妨到室外泳池游个泳，也可以使用此酒店的其他服务设施，比如花园。

乌纳瓦图纳勒维斯酒店店内或附近是否有餐厅？

是的，有一家店内餐厅，提供无国界融合菜。

乌纳瓦图纳勒维斯酒店周边区域环境如何？

从乌纳瓦图纳勒维斯酒店仅需1 分钟步行可至丛林海滩，4 分钟步行可至日本和平塔。

乌纳瓦图纳乌纳瓦图纳勒维斯酒店住宿优惠| Hotels.com 好订网

Q: 乌纳瓦图纳勒维斯酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

2/10 很差

2016 年 7 月 27 日

住店老板歧视中国人，让中国人滚回房间

交谈稍微大声，印度阿三老板居然说 just go back your room！非常的无理，酒店各方面都不差，但是老板对员工以及对中国人极为恶劣，但对欧美人的态度极为倒贴，不愧为有阶层之分的印度阿三，请中国人共同抵制。

Hotels.com真实住客点评

8/10 很好

2015 年 11 月 15 日

Wi-Fi一会就掉，连了几次还是用自己的网，咖啡机的咖啡需要付费，住房也是按人头算费用的，不管你需不需要加床，在泳池游泳时服务生会三番五次询问需不需要点东西，不点都不好意思了，除了泳池很棒，客人的体验感差了些，其实可以做的很好的！酒店还是不错的！

Hotels.com真实住客点评

8/10 很好

2015 年 6 月 28 日

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 15 日

Marc，5 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 3 日

It doesn't happen often, thankfully, but this hotel just didnt seem like how it waa sold on Expedia and it wasn't up.to scratch. It is supposed to be a 4.5* and it juat isn't. Im really not fussy, but I just got the impression that the bed hadnt been changed (marks on the sheets) and the floor also had marks- a very clear footprint and a coffee cup ring mark. The manager tried to assure me it had all been cleaned but i Wasn't convinced, but without fuss to be fair, they changed the bedding and cleaned the room and I felt better about my stay. The room had seen better days - buttons missing off the chair upholstery for instance, tatty blinds and a jacouzi bath which didnt work. I had a go at filling it and switching it on but 1..the water was cold as it just filled with a tiny trickle and then 2. the bath basically leaked from a pipe in the bottom, out across the bathroom floor for some reason, which I couldn't stop! It is West facing and being July, it was very windy. There was a ripped canvas orning outaide my window which flapped noisily all night and woke me up a few times. The location is also a bit out of the way. It's not really possible to walk to Unawatuna Beach and Jungle Beach nearby doesn't have a lt going on or the most attractive view. You need to get a Tuk Tuk or taxi,.aboht 15mins to Galle and 10mins around to Unawatuan. POSITIVES: Nice pool, decent breakfast, lovely staff - especially the young guys who work hard.

On the surface, a.nice spacious room with a view.

John，4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 11 日

Hotel: Levels Unawatuna Room no: Superior Double Staff: 10/10 Location: 10/10 Cleanliness: 10/10 Soundproofing: 2/10 (music from pool area) Blockout curtains: Yes, but light from the hallway shines through the sides of the blinds. Comments: Spectacular view. Electronic dance music/subwoofer from pool area is loud and can be heard in the room, even though there was no people at the pool. Made it feel like more of a nightclub vibe than a hotel. The music didn’t stop until 9.15pm when I called reception to ask what time the music stops. It commenced again the following morning at 8.20am. The water pressure in the shower is poor. Very hard to wash the shampoo and conditioner out of your hair. Breakfast is included. If you’re vegan or have coeliac disease you can only eat the fruit. If you’re vegetarian you can only eat the fruit and eggs. If we had booked more than one night I would have been incredibly disappointed. The dinner menu is alright though.

Cassandra，1 晚浪漫旅行

Wotif真实住客点评

8/10 很好

2025 年 6 月 10 日

Équipe sympa, serviable, hôtel propre, piscine agréable. Belle vue sur la baie. Hôtel perché sur les hauteurs, la plage jungle beach pas loin, toute petite, la plage est propre mais l'eau est envahie par les déchets. Il faut aller se promener à unawatuna c'est vraiment sympa

Sévrine，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 5 月 6 日

Mold and mildew

The view from the room is beautiful. We booked the room for just one night to make sure that we like the room and the overall experience. When checking in, I asked if we like the room if we can extend the stay. We were told by the front desk that the hotel was booked the next night and that there were no vacancies for the following night. The night of checking in, I went to Hotels.com to look for hotels in Unawatuna Levels Unawatuna showed a vacancy for the same room for the following night. I felt that they did not want us to stay there because I look like a local and my life partner is African America with as dark in complexation as a local. There was mold and mildew in the bathroom on the ceiling above the jacuzzi due to the water leaks from the jacuzzi from the room above ours. The bathroom counter needs to be cleaned or repainted.

Miriam，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 4 月 25 日

Marina，5 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 2 月 28 日

Good

A good place with a good location close to the jungle beach. The hotel hasn’t been upgraded in a few years, but is still clean and the staff is really helpful.

Martin，3 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 12 月 31 日

Malin Devaka，3 晚行程

Hotels.com真实住客点评

6/10 好

2024 年 12 月 30 日

Recent visit

The staff are very welcoming and give 5 star service. However the bathrooms are run down, towels are all stained and it needs a good renovation. No iron in room or board no cleaning service. Hard to get Ubers or tuks up and down the hill. Stay in the Galle Fort much better.

MEG，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 8 月 6 日

Levels was amazing! Its quaint atmosphere was so very inviting and the staff was truly so hospitable and AMAZING! The rooms were clean, spacious and the views were out of this world. We were provided exceptional service from Kumara, Rasika,Thilina, Sehan yasmka and chef sujith. They were friendly and kind, and the food prepared by chef Sujith was so so delicious — authentic Sri Lankan food to innovative new creations, he can do it all. Thank you levels for the best experience ever!

Noorul Hasina，2 晚家庭旅行

Expedia真实住客点评

6/10 好

2024 年 4 月 22 日

People were great, room was clean however the fridge was not cool(room temp) and tv didn’t work for the 2 days I was there. I know you don’t travel to watch tv but after a day of activity it is good just to kick back have a cold drink and chill watching tv. All in all, good location, good view but for the money spent I think there are better options.

Shayne，2 晚行程

Expedia真实住客点评

6/10 好

2024 年 4 月 1 日

Bra opphold, men hotellet ligger langt fra alt. Ca 1 km gange til Strand. Må ha transport til alt av aktiviteter.

Lena，7 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 3 月 6 日

Mahmood，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2023 年 12 月 25 日

Needs to be clean

Location and overall appeal of the hotel is great. Some staff are really good and helpful. Most are courteous but the language barrier makes it super hard at times. Front desk was the worst and there was a huge gap in requests made to them and getting those executed by the staff. Cleanliness needs a WHOLE LOT to be improved on. In every room and every aspect of bathrooms.

Rahul，7 晚行程

Hotels.com真实住客点评

4/10 尚可

2023 年 12 月 25 日

The photos are very outdated and do not match the current condition of the rooms or public areas of the hotel. It is obvious that several years ago it was a very modern, chic, and comfortable place to stay, but renovations and updates are desperately needed. Our suite had a large bathtub that was too dirty to use, the lock/keys for our door would regularly get stuck and be difficult to open or lock, the cabanas surrounding the pool had dirty linens, our bathroom sink had a leak and the bathroom had a serious ant problem. The worst problem was the air conditioner which stopped working 5 times during our 4-day stay making it difficult to sleep or relax in our room. Again, all of these issues happened in our suite which was supposed to be the best or one of the best rooms at the property. On the positive side, the staff was great and tried to accommodate us the best they could. Every time the air conditioner broke someone would come to fix it, but the fix would only last a short time before the AC unit broke again. The staff in the restaurant were great, very attentive and the food was good. We can’t say anything negative about the staff, they were very helpful to us, but the hotel needs to do some renovations/updates to be rated as highly as they are on and the photos on the website are very misleading

Kalani，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2023 年 4 月 4 日

Lovely hotel

Great location on the hill with an amazing view and close to popular destinations. The staff was very service minded! We really enjoyed our 3 night stay at this hotel.

1 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 3 月 23 日

Property does need a renovation but otherwise a pleasant stay with helpful staff

Darren，8 晚行程

Ebookers真实住客点评

8/10 很好

2022 年 7 月 15 日

alan，15 晚行程

Hotels.com真实住客点评

4/10 尚可

2022 年 3 月 26 日

Pire expérience

Expérience horrible . Le Check in a été interminable , le service client plus que médiocre . Petit déjeuner très basique pour un hôtel de ce type . Le seul point positif est la piscine . Et pour couronner le tout nous avons été victime d’un vol dans notre chambre . De l’argent nous a été dérobé et la police a dû intervenir pour qu’on puisse trouver un semblant de solution . Tout simplement inacceptable.

Sana，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2021 年 11 月 3 日

Ausgezeichnetes Hotel in perfekter Lage. Das Personal ist unglaublich hilfsbereit und höflich. Man ist in einem komfortablen Hotel an einer gut befahrbaren Straße mit Tuktuk Anbindung zur Stadt Gaulle (ca 2 Euro für die Fahrt) oder zum Unawatuna Strand mit vielen Restaurants und Bars (ca3€ Fahrt), aber fußläufig zum traumhaften Jungle beach. Wir konnten Affen, Iguanas und andere Tiere sehen. Lokale Bevölkerung wohnt in der Gegend, Sehr nett. Man kann auch zu Fuß durch den Wald, das ist super schön und spannend. Das Hotel ist schick und luxuriös, das Essen ist hervorragend und ein Mix aus srilanka und vielfältigem anderem. Die Gärten sind toll zum Essen oder relaxen, der Pool ist sauber

Janina，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2020 年 3 月 13 日

Rauhallinen hotelli

Rauhallinen hotelli, kivat huoneet merelle päin. Hyvä aamupala ja uima-allas kiva. Ainut miinus kuntosalin puute ja me jouduimme odottamaan huonetta yli tunnin check-in ajan yli.

Tarja，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2020 年 2 月 19 日

Hit återkommer vi gärna

Väldigt vacker utsikt från rummet. Mysigt poolområde med lyxiga solsängar. Trevlig och omtänksam personal. Jättesköna sängar. Nära till Jungle Beach som är en fantastiskt fin strand.

Lena，4 晚家庭旅行

Hotels.com真实住客点评

乌纳瓦图纳勒维斯酒店

Levels Unawatuna

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可以免费取消我在乌纳瓦图纳勒维斯酒店的预订并获得全额退款吗？

乌纳瓦图纳勒维斯酒店有游泳池吗？

乌纳瓦图纳勒维斯酒店是否允许携带宠物入住？

乌纳瓦图纳勒维斯酒店是否有停车场？

乌纳瓦图纳勒维斯酒店提供机场接驳班车吗？

何时可在乌纳瓦图纳勒维斯酒店办理入住和退房？

在乌纳瓦图纳勒维斯酒店及其附近有什么游览观光项目？

乌纳瓦图纳勒维斯酒店店内或附近是否有餐厅？

乌纳瓦图纳勒维斯酒店周边区域环境如何？

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关于乌纳瓦图纳勒维斯酒店的点评

很好

8.6

8.4

9.2