Staff was very ghetto. No microwave in room. Spider and bugs were in room. The TV was basically for a toddler, very tiny. Bed wasn't at all comfortable
Corey
Corey,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 24 日
Little bit to cold and there were bugs in the room
Janet
Janet,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 18 日
Lois
Lois,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 16 日
The horrors of the Delta Inn in west Helena.
No refrigerator or coffee maker but that was ok with me. Light switches didn’t work. Electric sockets sparked and moved into wall. That’s if they worked at all. So as I slept I heard dripping noises and stepped off bed into a flooded room. Water dripping from ceiling and soaked wall by my bed. Compensation offered was another room if they could find one. Now this was at 8am. Checkout was 11am. A lot of good that would do.
Would only give me less than a third of what I paid as refund. Big whoop. Manager was Dorothy Jefferson. She was not someone that should deal with the public. Awful. When in jammies went to tell them she asked “what did you do?” As I was walking out of office she said “you should thank god that I had a bed to sleep in”. I was trying to be understanding but she finally pushed me over my limit. I could have been electrocuted with all the faulty wiring. I’ve been going to west Helena for twenty five years to the blues fest and will never again stay at the delta inn on hwy 49.
I hope that hotels.com doesn’t recommend this place any longer as it will surely hurt your reputation.
Ps. I’d like a full refund but sure I’ll never get it.
GEORGENE
GEORGENE,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 13 日
Jose
Jose,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 12 日
They was unprofessional they did not call tell nobody they cancel your room the lady up there was rude the people behind the desk was rude that's not good type of business me and my family and more people who was there she was rude I don't think that's good
Tomaz
Tomaz,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 27 日
Omarion
Omarion,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 12 日
Joshua
Joshua,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 11 日
The room was never cleaned. The room was flooded while we were in it and when we reported it, staff alerted us that they know the room was flooded when it was assigned to us but they thought we were only going to be in the room one night not for our entire stay. Our room key kept being disabled and we were continually asked about checking out but were booked for several days, which was prepaid but they kept trying to recharge us.
Danielle
Danielle,4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 9 月 10 日
It is close to my family
Zedrick
Zedrick,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Janie
Janie,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
Everything was ok. The water in the shower backed up a lot.
Asia
Asia,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
Housekeeping came in the room at 8 am the lady at checkin desk was rude ...dead bigs in bathroom pd for a king siz bed n got 2 full size beds. No remote for tv n was told they didnt have any