Staff were courteous, and the room was large for two queen beds. It was in a good location, just a quarter of a mile away from I-95 and a mile away from a bunch of stores. However, they didn't replace the toilet paper (at all) after room service, so we had to ask for it a couple of times and had to go at the front desk to get it. They didn't replace the same number of towels after the room service either. The pool was also inaccessible, even though the front desk manager said it was open. I tried to open it with all my force, but couldn't open the pool gate. Yes, I could've broken the pool gate, but I don't want to do that, of course. The breakfast was meh. I barely eat anything; all I eat are scrambled eggs and sausages. Holiday Inn is my first choice wherever I go, but this one wasn't up to the level I am used to.