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Hotel La Joya

3.0 star property
Isla Mujeres beach hotel with spa and outdoor pool

Choose dates to view prices

Escape to Hotel La Joya, a seaside retreat with breathtaking views of the ocean. Unwind on the sun-kissed beach, indulge in a rejuvenating massage at the spa, or relax by the pool. With an international restaurant serving breakfast to dinner and helpful staff on hand, this hotel is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY1,267
CNY1,560 total
includes taxes & fees
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Terrace, Ocean View

View from room

Suite, 1 King Bed, Terrace, Ocean View

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Garden View (with shared terrace)

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View (with shared terrace)

Room, 1 King Bed, Garden View (with shared terrace) | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Garden View (with shared terrace)

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View (with shared terrace)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Garden View (with shared terrace)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Furnished balcony
Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, 1 living room, Kitchenette

Junior Suite, 1 Bedroom, 1 living room, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Junior Suite, 1 Bedroom, 1 living room, Kitchenette

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | In-room safe, desk, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 Bedroom, Kitchenette

Penthouse, 1 Bedroom, Kitchenette | In-room safe, desk, free WiFi, bed sheets

Penthouse, 1 Bedroom, Kitchenette

Highlights

Furnished balcony
Air conditioning
Kitchenette
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Hair dryer
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

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The price is CNY654
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includes taxes & fees
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About the neighborhood

Map
Carretera al Garrafon, Km. 5, Fracc. Mar Turquesa No. 20, Isla Mujeres, QROO, 77400

What's nearby

  • Garrafon Natural Reef Park - 2 min walk - 0.2 km
  • Parque de los Suenos - 3 min walk - 0.3 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 5 min walk - 0.4 km
  • Punta Sur - 13 min walk - 1.1 km
  • Isla Mujeres Sculpture Garden - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zaza Beach Club - ‬11 min walk
  • ‪Albatros Beach Club - ‬19 min walk
  • ‪Playa Tiburón - ‬3 min drive
  • ‪Mar Bella - ‬17 min walk
  • ‪Almare, A Luxury Collection Resort, Isla Mujeres - ‬20 min walk

About this property

Hotel La Joya

Placing you just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Hotel La Joya offers a private beach where you can enjoy beach umbrellas, beach massages, and sun loungers. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Las Mañanitas serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Private beach access
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Full-service spa

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages. The spa is open daily.

Dining

Las Mañanitas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:30 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

Hotel Joya Isla Mujeres
Joya Hotel
Joya Isla Mujeres
Hotel La Joya Hotel
Hotel La Joya Isla Mujeres
Hotel La Joya Hotel Isla Mujeres

Frequently asked questions

Does Hotel La Joya offer free cancellation for a full refund?

Yes, Hotel La Joya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Joya?

Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:30 PM.

Are pets allowed at Hotel La Joya?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel La Joya?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel La Joya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel La Joya?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel La Joya?

No, this hotel doesn't have a casino, but PlayCity Casino (7.5 mi) and Royal Yak Casino and Sports Book (8 mi) are both nearby.

What is there to do at Hotel La Joya and nearby?

Have fun with nearby activities like boat tours, scuba diving, and windsurfing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel La Joya also has a garden.

Are there restaurants at or near Hotel La Joya?

Yes, Las Mañanitas offers international cuisine.

Does Hotel La Joya have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel La Joya like?

Hotel La Joya is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Punta Sur.

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Reviews

Hotel La Joya Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with many guests enjoying the continental breakfast on their patio every morning. (8 reviews)
  • The pool area was excellent with stunning views and a delightful experience. (3 reviews)
  • The beachfront offers great views, accessibility, and a delightful experience with swimming, snorkeling, and kayaking opportunities. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

View
Service staff
Room
Breakfast
Patios
Islands
Food
Restaurant
Ocean
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Reviews

10/10 Exceptional

The room was very cozy and made us feel like we were part of the movie encanto. Don't expect a modern style and you are going to be very pleased. The mattress is firm but comfy. They have a snall pool and the cutest cat that slept on our balcony almost daily. The restaurants around aren't open super late, but very good. We enjoyed our 2 nights very much before heading to our all inclusive on the mainland.
Nicolai, 2-night trip

10/10 Exceptional

Very nice boutique hotel
Brian, 3-night trip

10/10 Exceptional

Bed was very comfortable. Food options were good, could add a few more maybe breakfast items. We stayed 7 nights and enjoyed almost all meals at the hotel.
Greta, 7-night trip

10/10 Exceptional

Excellent customer service, great rooms and amazing restaurant.
Brian, 2-night trip

10/10 Exceptional

Staff were polite and respectful. Property is beautiful. View is outstanding.
Sherry, 1-night trip

10/10 Exceptional

The view is spectacular and the water is fantastic
laura, 3-night trip

10/10 Exceptional

Terrific views of the water and sunsets, helpful staff and the convenience of having meals on site
William, 21-night trip

10/10 Exceptional

We loved the quiet laid back tropical feel of this place. It was just beautiful
Frank, 4-night trip

8/10 Very good

The hotel is very well located. The rooms need an update but overalll..good..location excellent..clean swimming pool..I would come back...
Marcial, 1-night trip

10/10 Exceptional

The place is so well maintained, so beautiful. The staffs are very helpful and very friendly. Overall we had very pleasing and very wonderful experience to stay and explore in this area in this beautiful island.
Toto, 4-night trip

10/10 Exceptional

Hidden gem
Annette, 1-night trip

10/10 Exceptional

Enjoyed our stay!! Very unique hotel. Great staff!!!
Kent, 2-night trip

10/10 Exceptional

The beachfront is great and the breakfast on the patio was a delight.
Daniel, 3-night trip

10/10 Exceptional

Amazing experience. Just what we were looking for.
Paul, 7-night trip

10/10 Exceptional

This place is a hidden gem! The property and its amenities (great food, comfortable beds, clean pool, and kind employees) make a beautiful, tranquil getaway on the south side of this gorgeous island. But the best part is the wonderful, friendly staff! Hector and Oswaldo are the best.
Lisa and Jake, 5-night trip

10/10 Exceptional

Great place, awesome views.
Abraham, 1-night trip

10/10 Exceptional

Very pretty and quaint property away from all the business of Playa Norte. Very close to punta sur, only a 10 minute walk. We came to relax and enjoy the beauty and this property delivered. It’s small and older but it’s beautiful and very charming. We would definitely return.
Vanessa, 2-night trip

10/10 Exceptional

Great Safe place
charles, 1-night trip

8/10 Very good

Truly lovely setting - the views and accessibility to the ocean are incredible we smirked right off the little hotel beach. Pool was delightful, staff highly easy and amenable. Woukd absolutely return again when the opportunity arises.
Lorraine, 1-night trip

10/10 Exceptional

Most relaxing vacation ever!! Beautiful, quiet, clean, well maintained, quaint hotel on cliff side with best views of the aqua water and Cancun waterfront! Exceptional staff that was friendly, helpful, and gracious. Stairs down to the water where swimming, snorkeling, and kayaking awaits you. Walking distance to south end beach bars with live entertainment! Paradise!
Kenua, 9-night trip

10/10 Exceptional

Very cute and quaint hotel, most beautiful ocean views
Mollie, 1-night trip

10/10 Exceptional

Quiet, peaceful, beautiful, quaint… luved breakfast on the terrace!
Jason, 1-night trip

10/10 Exceptional

Although the room we originally requested was unavailable due to maintenance they made up for it with a free night. The hotel is beautiful the balconies spacious. The entire staff are pleasant and friendly. Love it there
laura, 5-night trip

8/10 Very good

The views are amazing
allison, 5-night trip

2/10 Poor

Expensive,uncomfortable, crap food, nice view, coffe made from tap water horrible taste very bad experience
Francisco, 3-night trip