HOTELS.com failed to inform about the $60 deposit that they kept because of washable hair chalk. Elevator wasn't working so I had a nice hike to the third floor. They finally allowed customers to park inside the actual parking structure which was great because talking that long walk to the front desk was getting old.
January
January,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 21 日
Roaches no parking dirty beds
Theodore
Theodore,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 17 日
Let me just start by saying I will “NEVER”stay at this motel again. I had the the worst experience there. I rented a room there for 6days. The room had rochies the toilet wass stop up ever day, I went to management the first night there to inform them and ask for a news room they told me all the rooms were rented and now was available. This went on for 6days. I didn't ask for a refund or check out cause of the refund return time and looking for a new motel was to much, and making new charges. I went to the walmart across the street and got cleaning supplies and a can of raid be gone!! 👎👎NEVER!
Deedee
Deedee,6 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 16 日
I payed extra to check in early , I was moved 3 times before I actually got my room . The first room the door wouldn't open the second room the toilet didn't work I actually had to leave my ID card with staff to borrow a plunger the bedding was stained and didn't even smell fresh and at the end of my stay they kept my deposit because the bedding was yellow I got blamed for the bedding
Jose
Jose,14 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 8 日
At first it wasn’t bad but noticed they had roaches.
Kavon
Kavon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 7 日
Front desk was absolutely amazing
Lisa
Lisa,6 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 12 月 7 日
First, they insisted on a $60.00 cash deposit, which we were lucky we had. The person after us was told he had to go find an ATM before he could have his room. We got it back the next day but not before they checked our room.
The room was full of roaches. Very gross. The room and beds did seem clean. If it had not been so late, we would have moved. As it was, we put all our luggage in our car over night.
Judi
Judi,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 4 日
Noe
Noe,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 2 日
Lisa
Lisa,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
montell
montell,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Jessel
Jessel,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
montell
montell,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 29 日
staff made the whole experience unpleasant and stressful .