With a picturesque riverfront setting, Hôtel Quai des Pontis offers a haven for relaxation and entertainment. Enjoy the sun-kissed garden, unwind at the bar or take advantage of an arcade/game room. The helpful staff has left a lasting impression on previous guests.
Located near a train station, Hôtel Quai des Pontis is a great choice for a stay in Cognac. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. A terrace and a garden are other highlights. Fellow travelers love the helpful staff.
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 8:30 AM–10:30 AM on weekends
Bar/lounge
Coffee/tea in a common area
Traveling with children
Playground
Children's games
Fence around the pool
What to do
Foosball
Table tennis
Bicycle tour information
Bicycle rentals nearby
Golf lessons nearby
Kayaking nearby
Winery tours nearby
Fishing nearby
Working away
Meeting rooms
Services
Concierge services
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Piano
Seasonal outdoor pool
Banquet hall
Dock
Outdoor entertainment area
Walkway to water
Accessibility
Wheelchair-accessible bathroom vanity
Wheelchair-accessible vanity height (inches): 34
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Visual alarms in hallways
Hand-held showerheads
Grab bar in shower
Shower grab bar height (inches): 35
Roll-in shower
Roll-in shower width (inches): 59
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.50 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 8:00 PM
The seasonal pool is open from June to September
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Quai des Pontis
Hôtel Quai Pontis Cognac
Quai des Pontis Caravan Park Cognac
Quai des Pontis Cognac
Quai Pontis Caravan Park Hotel Cognac
Quai Pontis Caravan Park Hotel
Quai Pontis Caravan Park Cognac
Quai Pontis Caravan Park
Hôtel Quai Pontis
Hôtel Quai des Pontis Hotel
Hôtel Quai des Pontis Cognac
Hôtel Quai des Pontis Hotel Cognac
Frequently asked questions
Does Hôtel Quai des Pontis offer free cancellation for a full refund?
Yes, Hôtel Quai des Pontis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Quai des Pontis?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Hôtel Quai des Pontis?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hôtel Quai des Pontis?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel Quai des Pontis?
Check-in start time: 4:00 PM; Check-in end time: 9 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Hôtel Quai des Pontis and nearby?
Have fun with activities like cycling, boat tours, and fishing, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a garden.
What's the area around Hôtel Quai des Pontis like?
Hôtel Quai des Pontis is located by the river, a short 3-minute walk from Château de Cognac and 7 minutes' walk from Hennessy Cognac Company.
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Hôtel Quai des Pontis Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Ambience
River
Reviews
10/10 Exceptional
Jul 29, 2025
Magnifique
Très bel emplacement et bel hôtel
Christine
Christine, 1-night trip
10/10 Exceptional
Sep 25, 2025
Nice hotel good beds no noice, great reastaurants close by
Tom
Tom, 1-night trip
10/10 Exceptional
Aug 18, 2025
What a wonderful place! Lovely helpful staff, beautiful setting, comfortable room and a great breakfast. Would stay here again 100%
Verified traveler
1-night trip
10/10 Exceptional
Aug 29, 2025
reposant
personnel sympatique dans un cadre reposant
gilles
gilles, 1-night trip
10/10 Exceptional
Jul 26, 2025
Cognac stay
Great hotel and a really nice experience to visit Cognac
Hans
Hans, 2-night trip
10/10 Exceptional
Jul 16, 2025
Så fint vid floden. Lugnt och skönt, fint och grönt.
Anna
Anna, 1-night trip
10/10 Exceptional
Jul 13, 2025
Personnel adorable
Bien localisé avec un parking. Les chambres sont ok, la literie excellente. Le personnel est absolument charmant et fait tout pour rendre service
desarnaud
desarnaud, 2-night trip
10/10 Exceptional
Jul 29, 2025
Toujours parfait
De nombreux séjours dans cet établissement. L’equipe est adorable, toujours prête à rendre service. C’est un plaisir d’y retourner.
desarnaud
desarnaud, 2-night trip
10/10 Exceptional
Mar 22, 2025
Hôtel très sympathique dans un bel écrin de verdure, chambres cosy, personnel très agréable
Coralie
Coralie, 1-night trip
10/10 Exceptional
May 7, 2025
Top
Excellent séjour comme à son habitude
Le confort des champs et la literie est parfait dans un parc au calme.
Eddie
Eddie, 1-night trip
10/10 Exceptional
May 6, 2025
Endroit à découvrir absolument
Pause pro en bord de Charente. Idéal pour décompresser!
David
David, 1-night trip
10/10 Exceptional
May 18, 2025
Ganz gut
Scévole
Scévole, 1-night trip
8/10 Very good
Aug 5, 2024
Sehr schöne Anlage,sehr sentral und freundliche personal,das Bett könnte bequemer sein
Bülent
Bülent, 2-night trip
10/10 Exceptional
May 31, 2025
Parfait 10/10
Patricia
Patricia, 1-night trip
10/10 Exceptional
Apr 13, 2025
très chouette
Cadre de ce lodge dans la verdure magnifique, petit déj très varié, accueil sympathique.
Attention une marche pour monter dans la salle de bain (on la rate la première fois).
SANDRINE
SANDRINE, 1-night trip
10/10 Exceptional
Apr 16, 2024
Très bel établissement personnel bien aimable
Jean-Marc
Jean-Marc, 1-night trip
10/10 Exceptional
Nov 2, 2024
Incontournable
Excellent atypique mais aussi chaleureux et professionnel ,vous pouvez passer une nuit ou plusieurs jours pour vous détendre
Gaelle
Gaelle, 1-night trip
10/10 Exceptional
Mar 12, 2025
Le bonheur est sous nos yeux
Le cadre est magnifique, les petits oiseaux qui chantent. Que du bonheur
Nelly
Nelly, 2-night trip
10/10 Exceptional
Apr 9, 2024
Quick, easy check in with friendly, professional staff.
Michael
Michael, 1-night trip
10/10 Exceptional
Sep 5, 2024
En route to the south
What a find. Absolutely charming hotel and very friendly
Richard
Richard, 1-night trip
8/10 Very good
Aug 10, 2023
Établissement très accueillant et personnel très avenant.
Gilles
Gilles, 1-night trip
10/10 Exceptional
Jan 14, 2025
Hôtel très agréable
Chambre spacieuse et très agréable, service à chambre pour le dîner et excellent petit déjeuner
Le personnel est très agréable
J’y reviendrai avec plaisir
Juliette
Juliette, 1-night trip
10/10 Exceptional
Aug 2, 2024
A beautiful and tranquil stay
Such a lovely place to stay! The location is right by the river, and it's such a tranquil place there, but it's also close enough to the bars if you want to stay out a bit later and enjoy the chill nightlife. The service here was great, and the room was clean, comfortable, and beautifully decorated. Definitely a great place to stay while enjoying the town of Cognac!
Alana
Alana, 2-night trip
10/10 Exceptional
Aug 8, 2024
Très belle chambre et très beau paysage. Belle piscine propre. Proche des restaurants. Belle expérience :)
Dmytro
Dmytro, 1-night trip
10/10 Exceptional
Apr 21, 2025
Excellent
Super nuit passé en cabane avec vu sur la riviere. Petit dejeune en terrasse complet et bon. Sdb un peu petite mais le logement est confortable (le lit, top!), bien équipé. Manque peut être 2 chaises longues sur la terrasse
Environnement paysagé très agréable
Personnel à l’accueil agreable et efficace.
Un super séjour, trop court.