可以免费取消我在牧羊人布什多赛特酒店的预订并获得全额退款吗？

是的，牧羊人布什多赛特酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

牧羊人布什多赛特酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住。需要支付每只宠物每次入住 GBP 70 的宠物费。服务类动物免费。

牧羊人布什多赛特酒店是否有停车场？

很抱歉，牧羊人布什多赛特酒店没有停车场。

何时可在牧羊人布什多赛特酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：00:00。提前入住需要支付一定费用（视供应情况而定）。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速退房服务。

在牧羊人布什多赛特酒店及其附近有什么游览观光项目？

您可前往24 小时健身中心进行您的日常锻炼。

牧羊人布什多赛特酒店店内或附近是否有餐厅？

是的，Restaurant Spice Gallery提供本地与国际菜。

牧羊人布什多赛特酒店周边区域环境如何？

从牧羊人布什多赛特酒店仅需3 分钟步行可至牧羊人丛林市集地铁站，20 分钟步行可至肯辛顿大街。旅客们认为该地区适合步行，方便购物。

伦敦牧羊人布什多赛特酒店住宿优惠| Hotels.com 好订网

Q: 牧羊人布什多赛特酒店是否允许携带宠物入住？

是的，欢迎携带狗狗和猫咪入住。需要支付 每只宠物每次入住 GBP 70 的宠物费。服务类动物免费。

8/10 很好

2024 年 11 月 20 日

JUISZU，6 晚行程

Hotels.com真实住客点评

4/10 尚可

2024 年 9 月 26 日

原來訂了普通客房，後來付費升級到豪華客房，但是给我的房間只是安排在一樓，而且房間比較小，我覺得這個應該是一般的普通客房

KIM MING ERIC，2 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2024 年 9 月 23 日

9 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 29 日

Chin-Hung，7 晚行程

Hotels.com真实住客点评

6/10 好

2024 年 5 月 17 日

Poor housekeeping

Room with king sized bed given to us has a small window only, size of room reasonable. Housekeeping service poor. towels were not replenished properly, cleaning was not up to standard, empty tissue box was not refilled. They put on a 5% service charge on your bill at check in but you may say no on checking out, a bit embarrassing.

Shuet Han Marieca，8 晚行程

Hotels.com真实住客点评

4/10 尚可

2024 年 4 月 7 日

no air-condition, very hot in room

Yuk Ha，3 晚家庭旅行

Expedia真实住客点评

6/10 好

2024 年 2 月 19 日

5 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 1 月 29 日

This is the first time I book flight hotel via expedia. I am very satisfied with Expedia service. Thank you, Expedia! I will use Expedia next time.

Yu Jen，8 晚商务旅行

Expedia真实住客点评

10/10 绝佳

2024 年 1 月 20 日

Bowen，6 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 7 月 28 日

No TV movie channels have been provided, Seating chairs are not sufficient for two persons.

Wai Hung Thomas，3 晚家庭旅行

Expedia真实住客点评

8/10 很好

2023 年 3 月 14 日

MAN CHI，2 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2023 年 3 月 13 日

so so

The location of hotel is good where nearby the underground station and shopping mall but without carparking area. Also, the room with few hairs found. Tidyness had to be review.

MAN CHI，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 23 日

Reception staff were lovely, hotel was clean. Food wasn't amazing and not much choice for fussy children!! If we were staying for a week I'm not sure we would have eaten at the hotel but we were only there one night to see a show at the O2 Academy next door so perfect for what we wanted.

Holly，1 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 22 日

Super location. Lovely hotel. Early check-in charge is a rip off.

Lee，1 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 20 日

Apart from the crack in the sink it was spectacular

Elizabeth，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 20 日

The gentleman who checked us in was really nice. the lobby where you can get a drink at the Jin bar is pretty and they have water refill stations on each floor which is really handy. Unfortunately, the air conditioning in our room didn’t work and it was absolutely sweltering the whole time we were there and very uncomfortable ! The room was also quite tired and there were so many stains all over the carpets! We told the lady at the front desk when we checked out but she didn’t seem bothered and just said hope to see you again… rather disappointing. Breakfast was pretty average. Not a massive selection, and there was no yoghurt or fruit left or being refilled either. The cooked breakfast buffet there was okay. Good quality bacon, sausage and eggs. Over all it’s a good location but the fact our room air on didn’t work was a massive downfall for us.

Stacey，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 12 月 20 日

I chose this hotel because the room had a fridge and a bathtub. When i arrived I noticed that the toilet didn't flush properly,the sink didn't drain and the fridge wasn't working. I talked to the staff in reception and they asked someone to have a look.They got the toilet working but nothing else.Tried to have a bath but could't get any hot water in the bath or the shower,only the sink had hot water,that wouldn't drain.Then I tried to have toast at breakfast but the bread got stuck in the toaster.A very polite man asked me to use another toaster since that one wasn't working properly.The AC didn't work at all and while the cleaning lady tidied my room,she also took all the toilet paper! There was a roll in the holder when I left and when I got back the holder was empty! For the first time ever checking out of a hotel they didn't ask me how I enjoyed my stay....can guess why. The only good thing was nice towels and the wifi worked. would

Hanna，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 12 月 15 日

stay was ok my heating did not work in room so was a bit chilly

Gareth，1 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 12 月 15 日

スタッフの対応は親切で的確でした。部屋については、もう少し細部まで清掃が行き届いていればベストです。

NORIFUMI，2 晚商务旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 12 月 14 日

Check in was slow, but good. Got to the room which had some stains on carpet, not a big issue. Went to the loo, toothpaste stains on sink as if uncleaned, wiped one with wet tissue and dark poo stuck to inside of toilet. Asked for housekeeping, but staff were off duty - it was very late. Was given a new room that was comfy and clean. Hotel is not what it used to be although staff was quick to act and very apologetic.

Larissa，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 14 日

Excellent but… i stay here a lot but they keep putting me in the accessible rooms!

Mark，1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 12 月 12 日

We had reserved a suite but got a room without windows and with the third bed inclining downwards about an inch! When complaining the manager told us pictures presented of this room category (showing size and windows etc) where only for marketing. Unacceptable but we where offered no compensation. Stay away from this hotel. They represent everything I hate with the process of finding hotels without being cheated.

Jakob，3 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 12 月 11 日

I booked a Dorsett room and was given a twin, it took 2 hours to get this resolved. The hotel rooms don't match the lobby, and the smell in the lobby was awful.

Laura，1 晚商务旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 12 月 10 日

COMPLAINT- We stayed at your hotel on Friday 21st November for one night. We had disturbed sleep as in the night we heard extensive dripping water. In the morning we were horrified to find the carpet sodden as there was a leak which we think was coming from the above room. Also, as we were preparing to leave, we were disturbed by the maintenance men wanting to get into our room. We received no apology for this inconvenience. When we checked out, as compensation we asked for our bar bill to be refunded. The staff member said that it wasn’t showing on our room bill and reassured us it wouldn’t be process. However, the sum of £22 was debited from my husband’s credit card on 22nd November- the day we checked out! Which highlights the incompetence of the reception staff. Please refund this and consider compensation for this incident. If we had had any possessions on the floor where the carpet was wet it would have been badly damaged . I have sent a message to the hotel today 10/12/25 but have not yet had a reply

Julie，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 12 月 10 日

I chose to stay at this hotel again for 4 nights from December 4th to 8th, and I believed that I would be satisfied with the rooms as I had been in the past. However, I was extremely dissatisfied this time. Moreover, when dealing with a manager(morning shift on 2015/12/05)who was handling the room change, he was not friendly and his attitude was arrogant. He was unable to resolve my request. The hotel management should follow up and provide guidance on how to handle guests' requests. The issue arose on December 4th when I checked in and was assigned room 738 (see photo). There were some problems: a damaged cabinet, bed, lint on the carpet, a sink that wouldn't drain, and the room was unclean and had an odor. I requested these issues be addressed. I was then moved to room 715, but a few issues remained: the carpet was unclean, just like in 738, and the bathroom drain wasn't working properly. I again contacted the hotel to understand and request solutions, but the manager said there was nothing they could do. My only options were to choose between room 738 or 715 and have them cleaned again. No staff were instructed to inspect the room at that time, so I had no choice but to stay in the less problematic room 715. It wasn't until that evening, when I used the shower, that I discovered there was no hot water and only a small amount of cold water(see video). This didn't happen again in the following days, which made me feel

Tai Tak，4 晚行程

Hotels.com真实住客点评

牧羊人布什多赛特酒店

Dorsett Shepherds Bush

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常见问题

可以免费取消我在牧羊人布什多赛特酒店的预订并获得全额退款吗？

牧羊人布什多赛特酒店是否允许携带宠物入住？

牧羊人布什多赛特酒店是否有停车场？

何时可在牧羊人布什多赛特酒店办理入住和退房？

在牧羊人布什多赛特酒店及其附近有什么游览观光项目？

牧羊人布什多赛特酒店店内或附近是否有餐厅？

牧羊人布什多赛特酒店周边区域环境如何？

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