Staff helpful and caring. Good room and shower worked well
Lisa
Lisa,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 6 日
Great place in the city
Great room, great location
Rebecca
Rebecca,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 9 月 4 日
Hôtel bien placé mais tres vétuste
Hôtel très vétuste
Ascenseur en panne (pour un hôtel ayant 30 étages) … obliger d’utiliser les escaliers (nous étions au 11ème étages).
L’état de la chambre avec meubles délabrés (tiroirs cassés)
Nous avons signalé ces problèmes aux personnels d’accueil qui ne semblaient pas du tout concerné.
Leur seul réponse à été que nous n’en avions que pour une nuit 😳
À fuire
Gaelle
Gaelle,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 1 日
Unclean and Horrible
Absolutely the worst experience I've had staying in a hotel in NYC (which I do often). The room they checked me into had not been cleaned - the pillows were piled up on one side with a headprint of whomever had stayed the night before. The carpet was stained as was the desk chair. The air conditioning was not functioning. And, best of all, the sliding door to the bathroom fell off and nearly fell on top of me (and it was HEAVY!). Completely unacceptable. DO NOT STAY HERE.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 29 日
Jacque
Jacque,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
Great location and good value for money!
Hotel is in a great location, close to all the theatres and walkable to Times Square excitement but far enough away that its not noisy. Also very close to Central Park which is a great place to spend the day.
The hotel was a spacious room and comfortable bed. Check in and out was smooth. The only downside that only happened once was the lifts are very slow and we waited at least 10 minutes to get in the lift.
Emma
Emma,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 29 日
shefali
shefali,5 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 29 日
Hilton- Theatre district in NYC
Bed was super uncomfortable and our shower door would not close causing water to leak everywhere. Location of the building was great. Definitely needing more than two elevators to accommodate the business and customers though
Joshua
Joshua,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 28 日
Prepare for a wait
The room was fine- it was in a great spot. The elevator situation was awful. Every time we would have to wait 10 min on the elevator and then it would take about that long to get from our floor to the ground level.
Devin
Devin,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 27 日
Amazing location friendly staff elvator is a probl
The place is nice its nothing fancy but good enough no need to order city view room as they just see yhr building near..try to avoid using the elvator between 9-12 and 3-6 when everyone goes out otherwise you just wont get out. You cant beat the location everything is a walk or metro away
Oren
Oren,4 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 8 月 27 日
Give it a miss
This hotel is in a good location and rooms are decent size. However, in the first room we were assigned the air conditioning did not work (it was over 80 degrees in the room). We called the front desk who sent an engineer. We went out for food and on our return it had not been fixed. Went to the front desk who said it would be fixed the next day and offered us two other rooms (not connected as we had booked) or the use of fans. We opted for fans as could not be far apart from our children in the second room. Returned to our room to find the key cards wouldn’t work, returned to reception twice for new keys but none worked. Had to wait for an engineer to come and fix it.
After a terrible sleep with the loud fans, we went out for the day with the promise that the air conditioning would be fixed when we got back. It wasn’t! We then were offered two adjacent rooms on the 26th floor which we accepted. These rooms were nice so we were happy until … my partner and I noticed we had bites on our bodies. We went to a local pharmacy who said we had bed bug bites!! Felt sick. Went to front desk to inform them that our original room had a bed bug problem. They were not interested at all, in fact the girl on reception with the blonde hair and glasses asked me what my question was! My question is why has a room in a Hilton hotel got a bed bug infestation?
On our return we have written two emails to the manager to complain and they have not replied. Poor show.
Lisa
Lisa,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 26 日
Hotel was good, location was good, staff was very good, elevators sucked, especially if you are on the 31st floor!
Raymond
Raymond,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 24 日
Ótima localização
Localização perfeita (próximo a Times e ao metrô) e o quarto era incrível! Tudo bem limpo e organizado. Atendimento excelente.
Pontos a melhorar: ar condicionado com vento em cima da cama sem possibilidade de alterar a direção do vento e os elevadores são demorados. E sempre tinha um em manutenção.
ALEXANDRE
ALEXANDRE,8 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Staff was very friendly and helpful. I believe it was Jackie upon check-in was very friendly and smiling. Very kind. Staff was wonderful. We have stayed here twice and both times the staff was awesome. The only down side to this place is the elevators. They can take forever. Location is very nice as well. Thank you
Jeffrey
Jeffrey,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Patricia
Patricia,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
We were always greeted when we were coming and going.
We got into our room early.