Downtown Juneau's vibrant energy awaits at Juneau Hotel. Stay connected with in-room WiFi, stay active at the gym, and enjoy a hassle-free trip with a free roundtrip airport shuttle and ferry terminal shuttle. The helpful staff has left a lasting impression on previous guests.
Juneau Arts and Humanities Council - 9 min walk - 0.8 km
Alaska State Capitol - 11 min walk - 1.0 km
Mount Roberts Tramway - 2 min drive - 2.3 km
Eaglecrest Ski Area - 32 min drive - 22.8 km
Getting around
Juneau, AK (JNU-Juneau Intl.) - 12 min drive
Free airport shuttle
Free ferry terminal shuttle
Restaurants
The Hangar On The Wharf - 13 min walk
Tracy’s King Crab Shack 2 - 10 min walk
Alaska Fish & Chips Company at the Flight Deck - 14 min walk
Pel' Meni - 14 min walk
Amalga Distillery - 17 min walk
About this property
Juneau Hotel
Juneau Hotel is a great choice for a stay in Juneau. Guests can visit the fitness center for a workout, and freebies like WiFi, an airport shuttle, and self parking are added perks. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
74 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Transfers
Free airport shuttle from 5:00 AM to 10:30 PM*
Free ferry terminal shuttle
DONE
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Traveling with children
Children stay free (see details)
Working away
Business center
Computer station
Conference space (690 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Facilities
4 buildings/towers
Safe-deposit box at front desk
Picnic area
Television in common areas
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 42
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible business center
Handrails in stairways
Stairway handrail height (inches): 34
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Heating (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Washer and dryer
Window screens
Sleep well
Queen sofa bed
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
Also known as
Juneau Hotel Alaska
Juneau Hotel Hotel
Juneau Hotel Juneau
Juneau Hotel Hotel Juneau
Frequently asked questions
Does Juneau Hotel offer free cancellation for a full refund?
Yes, Juneau Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Juneau Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Juneau Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Juneau Hotel?
Yes, a free airport shuttle is available from 5:00 AM to 10:30 PM.
What are the check-in and check-out times at Juneau Hotel?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Juneau Hotel and nearby?
Juneau Hotel has a fitness center and a picnic area.
Does Juneau Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Juneau Hotel like?
Juneau Hotel is a short 15-minute walk from Alaska State Capitol and 9 minutes' walk from Juneau Arts and Humanities Council. Travelers recommend the hotel for its walkable location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Juneau Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.2
Location
9.0
Staff & service
8.2
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
Breakfast options were excellent at the nearby Sandpiper cafe, a 10-minute walk away. (3 reviews)
The airport shuttle service was reliable, convenient, and provided timely transportation to and from the airport. (7 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Kitchen
Downtown
Location
Dryer
Airport
Shuttle
View
Walking
Reviews
6/10 Good
Jun 29, 2025
nice sized rooms, great staff
Frederic
Frederic, 1-night trip
10/10 Exceptional
May 24, 2025
Would definitely recommend and stay again
Karen
Karen, 1-night trip
8/10 Very good
Aug 7, 2025
Repeat customer - reliable and good value
Always friendly staff. Rooms clean though a bit dated. Nice to have kitchen and washer/dryer. Easy to walk to
Town and hiking.
Cynthia
Cynthia, 2-night trip
10/10 Exceptional
May 24, 2025
Courtesy shuttle from the airport, friendly staff, spacious room
CHRISTOPHER
CHRISTOPHER, 1-night trip
8/10 Very good
Jun 17, 2025
The staff was very helpful.
JAMES
JAMES, 1-night trip
8/10 Very good
Jul 5, 2025
The suites offer loads of space compared to most hotels and a nice view! Decor is out dated but the space made up for that. Staff was helpful and accommodating
Melanie
Melanie, 1-night trip
8/10 Very good
Jul 3, 2025
Staff was friendly. Nice location. Outdated hotel, but they keep it maintained. The bed was not comfortable and the pull out sofa was horrible.
Rinat
Rinat, 3-night trip
10/10 Exceptional
Feb 21, 2025
Great staff, kitchen, quiet. Definitely will stay there again
Julie
Julie, 3-night trip
10/10 Exceptional
Aug 24, 2025
Right at the base of the mountain in town
It all started with exceptional service from Jeremy. Sent the airport shuttle to us in 5 minutes to bring us to the hotel, snappy check in and were set. The property is right on the edge of town, with a grocery store across the street. Can do the easy sidewalk to town, but the bay sidewalk along side the water much prettier.
Once inside, room much much larger than ever expected and fully equipped with snow capped mountain views. Spotless.
kenneth
kenneth, 1-night trip
10/10 Exceptional
Jun 28, 2025
Staff was super helpful. The property is close the ‘whale sculpture’ and boardwalk. About a mile to Goldbelt tram and cruise ship dock. Bald eagles everywhere!
Patricia
Patricia, 5-night trip
8/10 Very good
Jul 4, 2025
Clean, comfortable suite with older amenities. July 3rd was a loud night with local fireworks celebration , but the locals were having a blast (more power to them). About a mile walk to downtown, but it was a nice walk and a welcome after a day of flying.
Mitchell
Mitchell, 1-night trip
10/10 Exceptional
Aug 18, 2025
Good pre-cruise stay
Great proximitry to cruise ship terminal. Very clean and well maintained older hotel. Like a small apt. with a kitchen and separate BR. Staff was friendly and helpful. Room was very clean but furniture was old and a bit uncomfortable, window blinds need to be replaced with ones that function. Noisy, busy traffic area. Bed was acceptable, small and stiff, I would not have wanted to sleep on it more than the one night pre-cruise.
Patricia
Patricia, 1-night trip
6/10 Good
Sep 6, 2025
Not a great hotel
It was quite hot when I arrived and the ceiling fans were on but a small free standing fan in the bedroom didn’t work at all. Lots of broken slats on the blinds and quite a few of the outlets didn’t work at all. Seemed a bit underwhelming for the cost.
Christine
Christine, 1-night trip
8/10 Very good
May 17, 2025
Helpful staff. Lots of perks but rooms are a bit dated.
Howard
Howard, 3-night trip
10/10 Exceptional
May 25, 2025
Great place to unwind following an Alaskan cruise
Our stay at the Juneau Hotel was a perfect way to end our holiday following a 7-day cruise to Alaska. Every room is a suite with its own washer/dryer so it was nice to pack clean clothes for our trip home. The hotel is walking distance to the cruise terminal and offers a free shuttle to the airport. The kitchen was well equipped with everything you need to cook your own dinners and breakfast.
Donna
Donna, 1-night trip
10/10 Exceptional
Oct 28, 2024
Friendly staff, clean property and I would stay here again.
Ruby Dee
Ruby Dee, 4-night trip
10/10 Exceptional
Apr 14, 2025
Perfect for walking downtown Juneau.
Amy
Amy, 4-night trip
10/10 Exceptional
May 27, 2025
GREAT KITCHEN
OUR STAY WAS WONDERFUL. GREAT LOCATION. QUIET, YET ABOUT A MILE TO TRAM STATION. THE KITCHEN WAS WELL OUTFITTED. MADE IT EASY FOR US TO COOK BREAKFASTS AS WELL AS DINNERS IF WE CHOSE. CLOSE TO HUMPBACK STATUE AND NOT FAR TO GROCERY STORE. MADE IT A VERY COMFORTABLE STAY.
joanne
joanne, 7-night trip
8/10 Very good
Jul 26, 2024
Perfect location; super friendly staff; airport shuttle expedient.
D Elaine
D Elaine, 1-night trip
8/10 Very good
Oct 14, 2024
Nice hotel
GLYNNA
GLYNNA, 1-night trip
6/10 Good
Jul 12, 2025
Overpriced and average at best
It’s not downtown Juneau. It’s a 30 minute walk from downtown- a long walk in the rain. No breakfast or any food available. If I was paying $100-150/night it would have ok value but for nearly $300/night, I expected better, a lot better.