Very friendly and extraordinary kind employees that were genuinely made us feel at home and every single need we had was meet with a kind word amd was done above and beyond expectation. Very professional and curtius staff. Would recommend and stay again without question.
Col
Col,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
It was good, wasn’t much of a continental breakfast, coffee was good. The bed comforter could have been a heavy blanket, not just a sheet.
BETTY
BETTY,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 25 日
The room was nice and the price was good. The bed wasn't the best on my back and their "limited breakfast" was well nonexistent but there are plenty of places to eat around.
Julia
Julia,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
Easy check in/out.
Good location
tracey
tracey,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 18 日
The front desk staff was so kind and they were training a new person so I as patient. But both were very kind and polite
Kahealani
Kahealani,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 17 日
Steena
Steena,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 9 日
Absolutely terrible Management that kicked me out because I simply complained about the fact that it is considered a basic safety feature when it comes to having a pee hole on your door if there were a woman fleeing a domestic situation or somebody fleeing the situation where they could be being hurt makes no sense that they would have to pretty much acknowledge that they live that they’re in the room in order to know whether or not they felt safe, which is exactly what ended up happening. I don’t understand if that makes sense. I gotta knock on the door for people who refused to identify themselves until far after quite a few knocks like I may not I don’t even understand that I was also not refunding my full amount. I was refunded a random amount. I didn’t pay $57 individually for anything. I don’t understand why that was a refund.
Dylan
Dylan,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 8 日
Easy check in. Courteous staff. Comfortable room.
Julia
Julia,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 3 日
Was only about six TV channels, I don’t expect it sheets in the towels to be changed for a two night stay but it would’ve been nice to have somebody come and service the room and Elise put coffee and new cups and condiment in the room for the second morning
gary
gary,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Yes to all that.
DEAN
DEAN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 17 日
Kahealani
Kahealani,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 15 日
Bill
Bill,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 13 日
It was one of the most painful check in's ever, I booked for my wife and daughter and they would not let them check in because they didn't have my credit card ... painful. And the staff member was terrible to my wife.
Trent
Trent,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 12 日
The parking lot was well lit. Their light breakfast was in a bag with 5 different items and juice. It was a nice variety. They had complimentary cookies on arrival with popcorn that night.
Marilyn
Marilyn,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 11 日
Super surprised! Clean, new inside and out. Super friendly staff.
Arthur
Arthur,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 7 日
Room was amazing.
De.
De.,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 30 日
It would have improved my stay if towels were changed more frequently.
George
George,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 26 日
kevin
kevin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 22 日
Not Family Friendly
We reserved online through Hotels.com
First off i have used Hotels.com for all of my reservations and have never had a problems until this time. I also have never experianced a hotel running my card to charge for a nights stay on the morning of my reservation. It was always done at checkin, when showing up to the location. Since check in is usually at 3pm however i believe theirs was 4pm. However, I received a charge whicb got declined due to card locked. I have my debit card locked for my own reasons. Still needing the room which was for my husband, father in law, my daughter and her friend and my self so a total of 5. I called the hotel to make sure still had my reservation and the man I spoke to stated they needed usually will do a hold on the amount and I could pay with another card. I let him know that I just needed to unlock my card and he said ok. I then asked if it would be a problem if we had another person with us since my original reservation stated only 4 and my daughters friend ended up going with us. He told me it was fine. He then charged for thir the pending amount. We got to the hotel got almost check ed and the guy at the cou ter ask how many i state 3 adults and 2 kids because I talked to the man prior. He ask how old i they are 13 yrs old. He then proceeds to tell me that since they are above the age of 2yrs old he could not allow more then 4 people in the room and he could get me another room......
Janice
Janice,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 17 日
This was the most unfriendly and rudest hotel inhm I'll
Robert
Robert,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Clean and remodeled. Friendly stuff
Lali
Lali,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 15 日
Video kiosk checkin nightmare
The hotel overall is fine.
My issue was checkin.
I received an email with a link to do a pre-checkin. I completed all information and was informed my checkin was complete.
Upon arrival, I was greeted by a video kiosk and was expected to re-do the complete checkin process. Ok, no biggy, BUT I am hardbof hearing g with a service dog. Trying to hear the person on the other side of the video was difficult enough but made much, much worse by his thick Indian accent. I repeated told him I could not hear him well enough to understand so he got someone else - with a heavy Indian accent.
The process was embarrassing and uncomfortable and there should be a live person for backup.