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Renaissance Aix-en-Provence Hotel

5.0 star property
Luxury hotel in Aix-en-Provence with spa and indoor pool

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Photo gallery for Renaissance Aix-en-Provence Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
Beach
Lobby
View from property
Renaissance Aix-en-Provence Hotel offers a serene escape in the heart of Couronne Urbaine. Unwind with a deep-tissue massage or cocktail by the poolside bar, indulge in international cuisine at Atmosph'R, and stay connected with free WiFi. Guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • In-room childcare

For families (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
The current price is CNY1,482
CNY1,703 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
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Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Room, 1 King Bed (View)

Panoramic Room, 1 King Bed (View) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Panoramic Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
320 Avenue Wolfgang Amadeus Mozart, (GPS Address 256 Av Perouse), Aix-en-Provence, Bouches-du-Rhone, 13100

What's nearby

  • Aix-en-Provence Tourism Office - 8 min walk - 0.7 km
  • Cours Mirabeau - 8 min walk - 0.7 km
  • Hôtel de Caumont - Centre d'Art - 9 min walk - 0.8 km
  • Place d'Hotel de Ville - 11 min walk - 1.0 km
  • Granet Museum - 14 min walk - 1.2 km

Getting around

  • Marseille - Provence Airport (MRS) - 19 min drive
  • Aix-en-Provence Station - 10 min walk
  • Aix-en-Provence TGV Station - 13 min drive
  • Aix-en-Provence (QXB-Aix en Provence TGV Train Station) - 13 min drive

Restaurants

  • ‪Les Artistes - ‬7 min walk
  • ‪Lauréat Café - ‬4 min walk
  • ‪Chez Augustine - ‬5 min walk
  • ‪Atmosph'R - ‬1 min walk
  • ‪Baguette & Cafe - ‬8 min walk

About this property

Renaissance Aix-en-Provence Hotel

When you stay at Renaissance Aix-en-Provence Hotel, you'll be within a 15-minute drive of Plan de Campagne. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and international cuisine is served at Atmosph'R, which is open for breakfast and dinner. An indoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. The helpful staff and walkable location get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 133 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (up to 55 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured onsite self parking (EUR 25 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (4736 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Biodegradable coffee stirrers
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Atmosph'R - This restaurant specializes in international cuisine and serves breakfast and dinner.
Palm's - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
L'Avant Scene - This bar serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 12 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 35 per night
  • Pets are allowed for an extra charge of EUR 35 per pet, per night

Parking

  • Secured self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:30 PM
  • The seasonal pool is open from May to October
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 18 years old are allowed in the spa from 9 AM to 1:30 PM and 7 PM to 9 PM.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Aix-en-Provence Hotel
Aix-en-Provence Renaissance
Aix-en-Provence Renaissance Hotel
Hotel Aix-en-Provence
Hotel Renaissance Aix-en-Provence
Renaissance Aix-en-Provence
Renaissance Aix-en-Provence Hotel
Renaissance Hotel Aix-en-Provence
Renaissance Aix en Provence Hotel
Renaissance Aix En Provence
Renaissance Aix-en-Provence Hotel Hotel
Renaissance Aix-en-Provence Hotel Aix-en-Provence
Renaissance Aix-en-Provence Hotel Hotel Aix-en-Provence

Frequently asked questions

Does Renaissance Aix-en-Provence Hotel offer free cancellation for a full refund?

Yes, Renaissance Aix-en-Provence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Renaissance Aix-en-Provence Hotel?

Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:30 PM.

Are pets allowed at Renaissance Aix-en-Provence Hotel?

Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 35 per pet, per night, and there's also a deposit of EUR 35 per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Renaissance Aix-en-Provence Hotel?

Yes. Self parking costs EUR 25 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Renaissance Aix-en-Provence Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Renaissance Aix-en-Provence Hotel and nearby?

Renaissance Aix-en-Provence Hotel has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Renaissance Aix-en-Provence Hotel?

Yes, Atmosph'R offers international cuisine.

What's the area around Renaissance Aix-en-Provence Hotel like?

Renaissance Aix-en-Provence Hotel is in Couronne Urbaine, a short 4-minute walk from Grand Theater of Provence and 8 minutes' walk from Place du Général de Gaulle. Travelers recommend the hotel for its walkable location.

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Reviews

Renaissance Aix-en-Provence Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The pool area was very attractive, clean, and well-maintained, providing a resort-like experience for guests. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Bed
Shopping center
Restaurant
Breakfast
Amenities
Old town
Walking

Reviews

10/10 Exceptional

Everything you need & want in a stay

Staff couldn’t have been more helpful. Everything was clean. Very near main attractions.
Christine, 1-night trip

10/10 Exceptional

Parfait

Tout était parfait ! Merci à tout le personnel pour leur chaleureux accueil, nous reviendrons !
2-night trip

10/10 Exceptional

Great property and well run
shawn, 1-night trip

8/10 Very good

Très bel hôtel situé à proximité du centre à pied. Chambre très spacieuse et agréable. Attention à la propreté de la salle de bain, poubelle pas clean, poussière sur le lustre, nous avons retrouvé des long cheveux dans la douche…
Thomas, 1-night trip

4/10 Fair

Reception is poor
Zigmund, 1-night trip

10/10 Exceptional

Beautifully located to take advantage of the heart of Aix-en-Provence
Robin, 2-night trip

4/10 Fair

Séjour un petit peu décevant, l'entretien de l'hôtel dans sa globalité n'est pas à la hauteur d'un 5 étoiles. Nous sommes entrés dans la chambre notre t^été de lit était cassée, grosse fissure apparente. Les moquettes des couloirs étaient trouées, pas entretenues, la fontaine à eau dans les espaces communs était pleine de calcaire. Le voiturier ne nous a pas monté les bagages. Le parquet du bar et du restaurant atmosphère n'est pas bien entretenu, c'est dommage car la literie est très agréable, à la réception le personnel est lui aussi très agréable. Le massage au spa exceptionnel mais dans le cadre d'un séjour en amoureu offert pour un anniversaire, je reste un peu déçue...
Shana, 1-night trip

10/10 Exceptional

The hotel’s location is unbeatable—conveniently situated near top attractions, dining, and shopping. Parking was easy and stress-free, with secure on-site facilities. The concierge service was exceptional, offering thoughtful, spot-on recommendations that made our stay truly memorable.
Elaine, 3-night trip

10/10 Exceptional

Tout etait parfait, merci !
judith, 3-night trip

10/10 Exceptional

Ótima opção na Provence

O hotel é excelente, quarto amplo, bem localizado.
Ana, 3-night trip

8/10 Very good

Great room, comfortable and big Nice bath with a big walk in shower!!! Excellent breakfast Great staff at the reception and helpful valet guy
Renata, 1-night trip

10/10 Exceptional

Traveling with my blind mother and 5 year old daughter, we were warmly welcomed - our room was huge and beautiful and there were some lovely surprises waiting for my little girl. She was delighted and so are we. We would recommend this hotel to anyone. Gorgeous!
Stephanie Lee, 1-night trip

8/10 Very good

Lovely hotel, not great service

The hotel is lovely but the staff and service was a bit mixed. Some of the staff were downright rude and most weren’t very helpful, made us feel as if we were a pain and inconvenience wanting to order drinks. We ordered a salad when we were by the pool (melon & feta) and it took 1 hour and 15 minutes to arrive. I had to chase it up 3 times and was told by the staff I was lucky as some guests had to wait 2 hours for their order! And made me feel like I shouldn’t expect it any sooner. Our room was lovely; big, cool, really clean & really comfortable, especially the beds. Casting to TV didn’t work though annoyingly and coffee not topped up everyday. Breakfast wasn’t very good value at €30 a head.
Sorrel, 7-night trip

8/10 Very good

This is a very nice property close to old town Aix. It’s very walkable with lots of restaurants and shops in the area. The staff are wonderful and the indoor pool was a big plus for our children. My only complaint is that the family room is rather small for a family of four and next time I would investigate suite options.
Nina, 5-night trip

10/10 Exceptional

Impeccable!
Valentin, 2-night trip

8/10 Very good

Personnel parfait ds tous les domaines restaurant très bon service personnel aux petits soins petits déjeuners très bien très copieux le maintient et entretien de l’hôtel pour un standing 5 étoiles est à revoir qq réparations changement ampoules transat murs piscine dommage mais séjours très agréables et encore merci aux équipes
Catherine, 1-night trip

6/10 Good

Great location!
Ashley, 1-night trip

6/10 Good

Rooms tired and restaurant service slow and overpriced for the quality. Perhaps trading on Renaissance name alone. Location great and reception and concierge service very good.
1-night trip

4/10 Fair

Not clesn
ALON, 1-night trip

2/10 Poor

Terrible service. Staff were unfriendly—especially in the restaurant.
Amit, 1-night trip

10/10 Exceptional

Hôtel had a lovely pool and spa area which made the trip enjoyable and more relaxing!
Jana, 3-night trip

10/10 Exceptional

Hôtel très bien situé et très confortable

Hôtel très confortable,très proche du centre,personnel super aimable et gentil,piscine très agréable
florian, 2-night trip

10/10 Exceptional

The staff was great and very helpful.
Resha, 1-night trip

10/10 Exceptional

Excellent séjour. Très bel hôtel avec de bonnes prestations notamment le spa et sa très grande de piscine couverte. Seul et unique bémol : le brunch pas terrible du tout et très cher
Jean, 2-night trip

10/10 Exceptional

From arrival to departure and everything in between, the hotel is an absolute dream. Close to the old town (5m walk), it’s an oasis of calm and comfort. Already looking forward to our next stay!
Willem, 2-night trip