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TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

3.0 star property
Family-friendly hotel with 3 restaurants, near Babbacombe Beach

Choose dates to view prices

In the heart of Torquay City Centre, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a haven for families. With an arcade/game room, playground, fitness classes, yoga sessions and Aztec Spa's relaxing treatments like body wraps or facials to enjoy; there’s something for everyone.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool

For families (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Garden
The current price is CNY530
CNY636 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Triple Room (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | In-room safe, desk, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room, Multiple Beds, Sea View

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room, Multiple Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | In-room safe, desk, free WiFi, bed sheets

Superior Double or Twin Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment

Apartment | Living area | Flat-screen TV

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

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TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort
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  • Pool
  • Spa
  • Parking available
  • Free WiFi
7.6 out of 10, Good, 234 reviews
The price is CNY532
CNY638 total
includes taxes & fees
Jun 28 - Jun 29
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About the neighborhood

Map
Falkland Road, Torquay, England, TQ2 5JJ

What's nearby

  • Riviera International Conference Centre - 2 min walk - 0.2 km
  • Torre Abbey - 5 min walk - 0.4 km
  • Torre Abbey Sands - 9 min walk - 0.8 km
  • Princess Theatre - 15 min walk - 1.3 km
  • Inner Harbour - 19 min walk - 1.6 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 37 min drive
  • Torquay Station - 8 min walk
  • Torre Station - 12 min walk
  • Paignton Station - 13 min drive

Restaurants

  • ‪Visto Lounge - ‬12 min walk
  • ‪The Lansdowne Inn - ‬6 min walk
  • ‪Albert's Bar - ‬3 min walk
  • ‪Bombay Express - ‬3 min walk
  • ‪One World Cafe & Bistro - ‬9 min walk

About this property

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort

  • TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort features a free kids' club and puts you within a 10-minute drive of Babbacombe Beach. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Carlton Restaurant, one of 3 restaurants, serves breakfast and dinner. Other highlights include 2 indoor pools, a fitness center, and a sauna.

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (GBP 10 per day)
    • Onsite parking limited
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–9:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Bed rails

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Archery
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 2 indoor pools
  • Seasonal outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aztec Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Carlton Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.95 for adults and GBP 7.95 for children

Parking

  • Uncovered self parking costs GBP 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The seasonal pool is open from May to September

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Carlton Hotel Torquay
Carlton Torquay
TLH Carlton Hotel Torquay
TLH Carlton Torquay
TLH Carlton
TLH Carlton Hotel
TLH Carlton Hotel Spa TLH Leisure Entertainment Resort

Frequently asked questions

Does TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort offer free cancellation for a full refund?

Yes, TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 2 indoor pools, a seasonal outdoor pool, and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Sorry, pets aren't allowed.

Is parking offered on site at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes. Self parking costs GBP 10 per day. Parking spots may be limited.

What are the check-in and check-out times at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort also has 3 bars, a seasonal outdoor pool, and a sauna, as well as a fitness center, an arcade, and a picnic area.

Are there restaurants at or near TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort?

Yes, there are 3 onsite restaurants.

What's the area around TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort like?

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort is a short 8-minute walk from Torquay Station and 4 minutes' walk from Torre Abbey.

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Reviews

TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort Reviews

7.8

Good

7.8

Cleanliness

7.8

Location

8.4

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Breakfast
Food
Service staff
Bed
Location
Family friendly
Parking
Shower
Couples

Reviews

Verified

8/10 Very good

It looks like it needs revamping as rooms and amenities look old but overall good with the price
Khristine, 2-night trip
Verified

6/10 Good

Nice staff and entertainment. The place however needs bit of refresh as carpets, kettles etc are dating.
Rajat, 1-night trip
Verified

6/10 Good

The property was situated in a good place the spar was a good addition for the hotel
Evelyn, 2-night trip
Verified

10/10 Exceptional

Good place for a holiday

It was good I enjoy my stay there,everything I needs was available
Ismerelda, 2-night trip
Verified

10/10 Exceptional

Amazing stay

Amazing stay. loads to do, plenty of entertainment. Throughly enjoyed the pools and spa. Unfortunately our window in the room was broken so room was too hot
Nicole, 1-night trip
Verified

8/10 Very good

We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
Mike, 4-night trip
Verified

8/10 Very good

Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Christine, 1-night trip
Verified

8/10 Very good

Pleasant enough

Room excellent, food good, service just ok.
1-night trip
Verified

10/10 Exceptional

Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Avril, 5-night trip
Verified

10/10 Exceptional

The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
Nisabel, 2-night trip
Verified

8/10 Very good

The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
Gennaro Aldo, 3-night trip
Verified

8/10 Very good

The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
Susan, 2-night trip
Verified

10/10 Exceptional

We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
Jade, 4-night trip
Verified

8/10 Very good

We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
amina, 3-night trip
Verified

6/10 Good

First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
Gurdip, 2-night trip
Verified

8/10 Very good

A really nice place and the facilities were really good
Wayne, 1-night trip
Verified

8/10 Very good

Parking not easy. Hotel could provide information on 24 hour parking close by. We only stayed 1 night but will visit again.
Steph, 1-night trip
Verified

10/10 Exceptional

Good time on my short trip
Andy, 1-night trip
Verified

10/10 Exceptional

Amazing for families

Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Michael, 2-night trip
Verified

10/10 Exceptional

A very pleasent stay
George, 3-night trip
Verified

10/10 Exceptional

Great price. Tired interior but pretty good stay overall for the budget.
Peter, 2-night trip
Verified

8/10 Very good

The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
Julie, 3-night trip
Verified

8/10 Very good

Great time,hotel a little tired but with all amenities can be forgiven,superb time was had by all. We will definitely stay again.
daren, 4-night trip
Verified

10/10 Exceptional

Very nice Hotel, I will be back shortly
Muhammed, 1-night trip
Verified

10/10 Exceptional

Loved my stay.. zxx
claire, 3-night trip