Near Hoan Kiem Lake, Hanoi Inner Hotel combines modern comfort and historic charm. Indulge in a meal at the restaurant, explore local culture with tour assistance or simply unwind with coffee/tea in the lobby. With dry cleaning services, express check-out and helpful staff previous guests have appreciated.
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
What's nearby
St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 km
Hoan Kiem Lake - 3 min walk - 0.3 km
Hanoi Old Town Night Market - 8 min walk - 0.7 km
Thang Long Water Puppet Theatre - 8 min walk - 0.7 km
Hanoi Opera House - 13 min walk - 1.2 km
Getting around
Noi Bai Intl. Airport (HAN) - 24 min drive
Hanoi Long Bien Station - 7 min drive
Hanoi Giap Bat Station - 8 min drive
Hanoi Railway Station - 16 min walk
Airport shuttle (surcharge)
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Beach shuttle (surcharge)
Restaurants
Bánh Mỳ Mama - 1 min walk
Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - 1 min walk
Bánh Gối Lý Quốc Sư - 1 min walk
Quán Gốc Đa - 1 min walk
Nem Nướng Nhà Thờ - 1 min walk
About this property
Hanoi Inner Hotel
When you stay at Hanoi Inner Hotel, you'll be in a great location, within just a 10-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Free perks include WiFi and wired internet. Also, Hanoi Old Town Night Market and Hanoi Opera House are within a 15-minute walk. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
24 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Onsite self parking (VND 200000 per night)
Onsite carport
DONE
Transfers
Airport shuttle on request (available 24 hours)*
Train station shuttle
DONE
Offsite
Beach shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Beach shuttle (surcharge)
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Beach shuttle (surcharge)
Facilities
1 building/tower
Built in 2013
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
DVD player
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
What to enjoy
Fireplace
Freshen up
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
In-room computer
Desk
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in Vietnamese cuisine.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
Train station pick-up and train station drop-off service is offered for an extra charge
Beach shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 4 percent
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for VND 250000.0 per night
Parking
Self parking costs VND 200000 per night
Policies
Guests can rest easy knowing there's window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique
Frequently asked questions
Does Hanoi Inner Hotel offer free cancellation for a full refund?
Yes, Hanoi Inner Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hanoi Inner Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hanoi Inner Hotel?
Yes. Self parking costs VND 200000 per night.
Is airport shuttle service offered by Hanoi Inner Hotel?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Hanoi Inner Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Hanoi Inner Hotel?
Yes, there's an onsite restaurant that offers Vietnamese cuisine.
What's the area around Hanoi Inner Hotel like?
Hanoi Inner Hotel is located on the boardwalk/promenade in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 9 minutes' walk from Hanoi Old Town Night Market.
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Reviews
Hanoi Inner Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
9.6
Location
9.6
Staff & service
7.2
Eco-friendliness
8.8
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bathroom
Shower
Upgrade
Bed
Cleanliness
Reviews
10/10 Exceptional
Jun 28, 2025
Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby.
I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Quynh
Quynh, 2-night trip
10/10 Exceptional
May 6, 2025
It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
Apr 15, 2025
Great property in the heart of Old City. The rooms were large and convenient.
PaYing
PaYing, 1-night trip
10/10 Exceptional
Apr 20, 2025
Best location in Hanoi?
Amazing stay, seriously the best location in Hanoi, close to everything but in a quiet street. The best part was maybe the friendliness of Lucy, who helped us with everything from Ha Long Bay to Sapa and Ninh Binh arrangements.
Alexander
Alexander, 2-night trip
10/10 Exceptional
Feb 13, 2025
My all time favorite hotel in Hanoi
Kira
Kira, 1-night trip
8/10 Very good
Apr 13, 2025
Nice hotel great location
Nice tiny hotel, close to everything. Big rooms. Located close to cathedral in a low traffic street. Restaurants, circle K and services in same.street.
eduardo
eduardo, 2-night trip
6/10 Good
Jul 6, 2025
Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Shawn
Shawn, 4-night trip
10/10 Exceptional
May 13, 2025
The best part about this hotel was Lucy, her excellent service and genuine interactions to help ensure our stay was great made our stay at this hotel worth it. The AC was super helpful and worked well too! Breakfast was not included however many places were near to eat. The hotel was located at a good spot.
Beryl Knena
Beryl Knena, 6-night trip
8/10 Very good
Jul 5, 2025
Convenient hotel near the big church
This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room.
The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room.
The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby.
Verified traveler
2-night trip
8/10 Very good
Jan 3, 2025
Ideal location for walking around
Debra
Debra, 1-night trip
10/10 Exceptional
Nov 22, 2024
It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Paolo
Paolo, 4-night trip
8/10 Very good
Dec 24, 2024
Good stay.
Jussi
Jussi, 4-night trip
10/10 Exceptional
Mar 16, 2025
I really enjoyed my stay at this hotel. It is situated in a very quaint alley with the cathedral at the end of the alley. The hotel is ideally located within easy walking distance of the Old Quarter and Hoan Kiem lake. The staff at the hotel are very friendly and helpful. The facilities at the hotel however are a bit tired and worn and could do with some upgrade. I would recommend this hotel and I would stay again.
Beverly
Beverly, 4-night trip
10/10 Exceptional
Feb 11, 2025
I stay here whenever i am in Hanoi. Its perfect for my needs. Its well kept and the host always helps me make travel arrangements even when i am in other parts of Vietnam. Also i was able to store my luggage here. The rooms are clean and very spacious
Kira
Kira, 1-night trip
10/10 Exceptional
Nov 3, 2024
The staff was very helpful and kind. The hotel was centralized in the Old Quarter and walking distance to the lake and surrounding shopping areas and restaurants. We enjoyed our stay very much!
Teresa Jean
Teresa Jean, 8-night trip
10/10 Exceptional
Apr 25, 2024
Great location with very helpful staff
Corinne
Corinne, 2-night trip
10/10 Exceptional
Aug 10, 2024
The staff was very friendly and genuinely cared for our expierence.
Aimee
Aimee, 4-night trip
4/10 Fair
Mar 18, 2025
If you are looking for a place where you can save money this is the right place and close to everything this is the right place, but the cleaning is very bad, the bathroom and the floor were dirty, there were even ants in our bed.
SAR
SAR, 1-night trip
6/10 Good
Jan 17, 2025
Location is perfect! staff are helpful and friendly. The hotel is kinda old though, no phone in the room so if u need something, you have to go down the reception’s area to request for it. Overall, its not a bad place to stay.
Cielo
Cielo, 2-night trip
8/10 Very good
Oct 5, 2024
Central inner CBD location which is convenient
Poasa
Poasa, 1-night trip
2/10 Poor
May 28, 2025
The room was poorly maintained with broken flooring. The shower smelt bad and there were bugs. We complained and the receptionist offered a slightly better room but there were still bugs and so we immediately left and went to a different hotel. I am surprised this is rated above 9.0 on Hotels.com
Carmen
Carmen, 3-night trip
8/10 Very good
Mar 8, 2025
Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine.
Russell
Russell, 3-night trip
8/10 Very good
May 19, 2025
Miscommunication
The hotel was not bad, but there’s one of the girls that works in the reception that does not know English, and there was a miscommunication