The room was awesome, the housekeeping team were terrific, I just found the hospitality team are lacking enthusiasm. In an industry where a happy and welcoming attitude is paramount, this establishment’s hospitality team lack these qualities.
A long time ago I was a housekeeper, I know how hard the work is, it’s a thankless job.
Kudos to all of the housekeeping team, they’re to true backbone of the Wildburch Hotel.
On their attitudes and work ethic, I’d gladly give 5 stars but the hospitality staff let the team down.