可以免费取消我在海南清水湾莱佛士酒店的预订并获得全额退款吗？

是的，海南清水湾莱佛士酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

海南清水湾莱佛士酒店有游泳池吗？

是的，有3 个室外游泳池和儿童游泳池。

海南清水湾莱佛士酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

海南清水湾莱佛士酒店是否有停车场？

是的，自助停车免费。停车位数量有限。提供电动车充电站。

海南清水湾莱佛士酒店提供机场接驳班车吗？

是的，提供往返机场班车。

何时可在海南清水湾莱佛士酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 12:00。提供快速退房服务。

在海南清水湾莱佛士酒店及其附近有什么游览观光项目？

现场活动包括排球、瑜伽和摩托艇，您可以畅享其中，还可以在现场的网球场锻炼提升您的球技。现场娱乐活动包括健身课程、篮球和排球。尽情享受 SPA 水疗，在热水浴缸中舒缓您的感官，或从 3 个室外游泳池中任选一个畅游。海南清水湾莱佛士酒店也拥有2 间酒吧、季节性开放的室外游泳池和24 小时健身中心，以及桑拿房、游乐厅/游戏室和花园。

海南清水湾莱佛士酒店店内或附近是否有餐厅？

是的，有 4 家店内餐厅，提供室外就餐、中国菜和花园景观。

海南清水湾莱佛士酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

海南清水湾莱佛士酒店配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

陵水海南清水湾莱佛士酒店住宿优惠| Hotels.com 好订网

Q: 海南清水湾莱佛士酒店有游泳池吗？

是的，有3 个室外游泳池和儿童游泳池。

Q: 海南清水湾莱佛士酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 海南清水湾莱佛士酒店提供机场接驳班车吗？

是的，提供往返机场班车。

Q: 海南清水湾莱佛士酒店拥有配备私人热水浴缸的客房吗？

是的，每间房间拥有泡澡浴缸。

Q: 海南清水湾莱佛士酒店配备任何户外私人空间吗?

是的，每间房间都有配备家具的阳台。

10/10 绝佳

2020 年 1 月 14 日

chi wah，1 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 9 月 17 日

員工服務細心就到,餐廳食物有質素,有機會會再度入住

Toby，3 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2019 年 2 月 21 日

完美的出游，独特的新年体验！

陵水雅居乐来福士酒店，发挥了来福士一贯的完美体验，入住非常的棒，下次来海南一定还会来来福士！

YUNXI，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2018 年 7 月 3 日

5 晚浪漫旅行

Hotels.com真实住客点评

10/10 绝佳

2017 年 7 月 24 日

酒店设置非常好，服务很棒，就是位置比较偏，去海棠湾和亚龙湾都需要30分钟以上的车程

jiandong，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2016 年 1 月 25 日

Hotels.com真实住客点评

10/10 绝佳

2014 年 9 月 2 日

Hotels.com真实住客点评

6/10 好

2025 年 5 月 6 日

Esperaba mucho más de este hotel Raffles

Cada vez que voy a la cadena de hoteles Raffles la atención es exquisita lamentablemente en este hotel nadie hablaba inglés las pocas personas que lo hablaban no se les entendía no había comida internacional solamente había comida asiática.

Bielka，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2024 年 11 月 5 日

This is my second time here. Great breakfast buffet! So many options, my family enjoyed a lot. Hotel is a bit old… I need to push super hard to close my room door. I booked a private pool room but the pool doesn’t look clean… Overall the experience was good because of the breakfast but prob wont come back again unless they renovate or have new activities going around.

Yu-er，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2021 年 6 月 29 日

Beautiful property, use of water- pools, fountains, overflows- particularly well presented and contributes to an atmosphere of calm. Numerous small sculptures representing all the birds on the island are a particular delight, too. Lagoon pool is gorgeous- shaded, winding and calm in areas even when children and families are playing in other areas. The spa is particularly tranquil and the services are designed to promote calm and wellness. What makes this hotel different from the other 5 star properties on the island, however, is the staff. Their willingness to please and their determination to provide excellent service is without doubt the best I have seen in China. Raymond, BeiBei, Walt, Jane, Chef Eric ... so many names that could be mentioned, including the new GM, Gerry, who is determined to make this property truly outstanding. We have stayed in countless properties throughout China, including Hainan Island- this is the best so far. Not everything is perfect yet- but the potential and determination are there. It is one of the few hotels in China to which we will return. This hotel understand what 5 stars should mean.

8 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2021 年 2 月 2 日

1 晚行程

Expedia真实住客点评

8/10 很好

2020 年 12 月 31 日

It is not what I expected from Raffles...

MARCOS，7 晚行程

Hotels.com真实住客点评

2/10 很差

2019 年 9 月 28 日

I stayed at Hainan Island. On the night of the 26th, the day before, I asked the staff in the lobby. Does the hotel have a currency exchange service? One girl told me that without this service, I can go to a nearby bank. So I went to the bank twice the next day and waited for an hour. But the bank asked me why I didn't redeem it at the hotel? The hotel you live in has always cooperated with our bank and can exchange currency directly. I was very surprised. I don't understand why the female staff told me that I didn't exchange the service. It was because of this that our trip was completely paralyzed. We were all very angry because we spent a lot of time at the bank. I didn't even think that such a high-class hotel could not even meet such a low service requirement. When I left the hotel, I asked another staff member if I could exchange money. Like the bank, she was sure that the hotel had this service.

2 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2019 年 8 月 12 日

One of the best places I’ve ever stayed! Raffles is great! Expedia on the other hand is not. I had a horrible experience with them on the rest of my travels. Be sure when after you book call the hotel, verify the address and information. My experience with the other hotels that I booked was that the address was 3 hours on the other side of town and their phone number didn’t work! But as far as Raffles, it was the only thing they got right. However I recommend going straight to the Raffles website and booking it through them. ✌

Jessica，1 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2019 年 8 月 11 日

2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2018 年 10 月 11 日

SHOUCHIH，6 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2016 年 6 月 30 日

Consistent and friendly.

Clearwater Bay is about 60 minutes north of Sanya airport. We took the free shuttle there (take free airport shuttle bus to temporary car park, then jump on Raffles shuttle for 2 hours) ...and returned to the airport by private car from RMB600 (50 mins). Would recommend the Italian restaurant and the one downstairs from it at the resort. Very pricey meals - especially as it's pretty much the only place on the block up and running. Much development happening in the bay. But this doesn't impact on the resort. The spa is mighty fine and the staff are super friendly. We stayed during the low season and not only got a great upgrade but a very late checkout to match our evening flight. Highly recommend the premium ocean view rooms looking over the beach front. Watch out for the beach umbrellas, they do not filter the sun rays even if you are shaded. This was the second visit to this hotel. May book again for next year as service and delivery were consistently high for most aspects. English is not fluent for most staff. But it is functional and they seemed to be trained in the basics and take pride in their work.

Hotels.com真实住客点评

8/10 很好

2016 年 1 月 6 日

Muito bom, porém overpriced

A estrutura e comodidades do hotel correspondem a um hotel 5 estrelas, porém achei que o serviço poderia ser melhor. Muitos funcionários não falam ou entendem inglês, no momento do check in nem a recepcionista nem o gerente souberam me passar informações sobre a comemoração do Ano Novo nos restaurantes e bar do próprio hotel. Me disseram que iriam verificar e que me ligariam em 5 minutos, porém nunca recebi a ligação. Pudemos fazer o late check out (às 14h) sem nenhum custo. A area da piscina é muito boa, na praia há infraestrutura do hotel. O hotel fica bem afastado da cidade, não há opções do que fazer fora do hotel na região.

Hotels.com真实住客点评

2/10 很差

2015 年 12 月 11 日

Unsatisfied

Hotel's in-room book recommended few tourist places but I asked hotel's staff how could I get there, they said very far, 80/90km away to Luihuitou, Famous Kuan Yin temple, Tianyahaijiao etc all too far. Told me to stay in the hotel instead! And the taxi cost will be extremely high to get me back and forth. Very unhappy about the arrangement made by hotel for my transport pick up to airport. They told me it would cost me RMB/CNY300 for an empty car to pick me up at 6am on my departure, I agreed to it. However on the day, after I boarded the private taxi, the driver told me it is RMB/CNY350. I said the night before hotel did call to confirm for me but why they had to increase the price again?? Very dishonest. Also, at check into hotel, I requested for non smoking room the hotel staff told me the whole hotel is smoke free. I said ok. However my room had ash tray and matches and sofa table carpet had been burnt by cigerattes. I asked the hotel staff was it smoking room or non smoking room I was given, the reply I got was they cannot control guests who choose to smoke! I told them if your hotel is smoke free, you have the rights to stop guests from smoking and fine them if caught smoking! Any other international hotels are strict with their regulations and I am very surprised that this Raffles Hainan is not!

Hotels.com真实住客点评

8/10 很好

2015 年 1 月 2 日

Awesome service

Overall has been a very good service hotel. Only need to have more variety for food choices.

Hotels.com真实住客点评

10/10 绝佳

2014 年 12 月 4 日

Hotels.com真实住客点评

10/10 绝佳

2014 年 8 月 27 日

Undiscovered Relaxation Paradise

We had a wonderfully relaxing holiday at Raffles. A very stylish and luxurious break and felt like we were the only ones the the entire time. Great food and amazing service from all the staff. There are staff absolutely everywhere just waiting to help and assist you in any way you need them to. The beach and pools are ideal to relax in or swim in. The rooms are all huge and make you feel very much at home with all the creature comforts you could hope for. A truly relaxing holiday location that would also be an ideal honeymoon location given the relax and service. We will definitely go again. Worth going all that way for.

Hotels.com真实住客点评

海南清水湾莱佛士酒店

Raffles Hainan

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家庭房, 2 张双人床

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特级客房, 2 张大床, 海洋景观

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小型套房, 1 张特大床, 私人游泳池

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客房, 1 张特大床

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客房, 2 张大床

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客房, 2 张双人床, 海洋景观

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尊荣套房, 1 张双人床, 私人游泳池 (Bay)

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