Spacious apartment. Amenities missing e.g. slippers made the stay less comfortable. Poor control of air conditioning.
真实旅客
Expedia真实住客点评
10/10 绝佳
2026 年 1 月 5 日
Excellent property and staff
noman
noman,10 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 1 日
La chambre etait parfaite. L'hotel est dans un endroit tres calme, c'est tres appréciable.
Par contre, notre badge pour le parking (option payante) n'a pas fonctionné en pleine nuit donc nous avons été facturé alors que la voiture est restée dans la rue !!! L'accuiel nous a dit que ça arrivait parfois !!
Florence
Florence,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 30 日
Nice people and good service
irene
irene,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 13 日
Room was ok, clean and all necessary amenities, did smell a little musty. However, there was no hot water in the room and we were unable to speak to reception as it was closed.
Wifi was provided but we were unable to log on.
Rachel
Rachel,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 13 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 6 日
lovely staff, very helpful, good sized room, very clean, good food at the restaurant, lovely wait staff and chefs, great location for our purpose , walking distance to a shopping centre and bus stops
up to Quest standards , we enjoyed our short stay
DENIS STANLEY
DENIS STANLEY,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 1 日
Joshua
Joshua,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 22 日
Breakfast wasn't that great.
Room needs a good spring clean but communication waa great parking was easy and staff very friendly
Priscilla
Priscilla,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Great food and bed
Stacey
Stacey,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 19 日
Good stay.
IE SU
IE SU,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Jacinta
Jacinta,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 8 日
Scott
Scott,1 晚行程
Wotif真实住客点评
8/10 很好
2025 年 10 月 7 日
Janet
Janet,2 晚行程
Wotif真实住客点评
6/10 好
2025 年 10 月 7 日
Staff were friendly at the counter. Main entrance door at front of hotel was not opening/closing properly for duration of stay. Cleaners blocked hallways with trolleys and rubbish, despite there being ample room to put these in the hallways without blocking. My 1yo son was black all down his front from crawling on the carpet for 5 minutes. Curtains were falling apart, with my son finding some small pieces that had fallen off, which could have presented a choking hazard. The air conditioning wouldn't turn on when we arrived, or when we returned from going out for the day. Lengthy wait for a technician to fix while we sweltered with our 1yo. Technician advised that it was due to the settings on the air con panel for the next room (how stupid is that?). On advising of the issues to reception on check out, reception staff took no persuading to offer free parking, free breakfast and a decent discount on our next stay, but to be honest we'll probably just go to Peppers next time.
Andrew
Andrew,2 晚家庭旅行
Wotif真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Excellent facilities and the staff were wonderful.
Louise
Louise,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Very spacious room, food from restuarant downstairs a little pricey but good and generous serves. Staff were wonderful and were able to give us a late checkout as my father in law was feeling ill, which worked perfectly for us to give him some extra rest before we had to go, thank you!
Nian
Nian,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 1 日
Very relaxing stay
Staff were very welcoming, kind and helpful. There was a strong smell when entering the room at beginning of stay, it was a nice smell, but it was too strong for my asthma. I smelled like the lotion.
Room service was good and easy to order, food was really good. Was able to relax and enjoy my stay!
Brittany
Brittany,4 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 30 日
Mixed feelings
The location is great and close to where I needed to visit for my one night stay. The building is solid and well built. Friendly reception staff, particularly at check out.
It’s obvious the facility is primarily built to cater for relatives of patients admitted to the big private hospital across from it, hence the reason why I was given a room best suited for frail older persons or people living with physical disabilities. The bathroom was obviously not cleaned and if cleaned it was a very poor job. The shower curtain has obviously not been washed for a very long time and filthy, I could not touch it. There as a stain on the shower area floor that looked like dried vomit, I had to rinse it off properly.
Moving away from the filthy bathroom, the room itself was clean, a very comfortable bed and tidy kitchenette. I enjoyed the wagyu burger and delicious fries that I ordered to the room. The restaurant need to improve their chocolate milk shake as I do not think I ordered for a cup of Milo. I implore management to keep working hard and improve things. I am not put off staying here again as I know that the management should be able to up their game.
Moshood
Moshood,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 28 日
We booked via Expedia and the email confirmation stated payment to be done at the property, however about 3 days before our check-in, someone called to ask for payment by providing a paylink. Citing the booking wasn’t confirmed until payment is made. I was a bit hesitant at first but the caller explained that it was due to peak season and they want to confirm the reservation. Check-in was easy and staff are very friendly. We stayed in a 2BR apartment and the room is clean and has the needed amenities in the kitchen. The air conditioning and TV works well.
Pros
Clean room
Friendly staff
Easy access even at night
Cons
Paid parking is limited especially at night so we had to park in non designated parking spot
Buffet breakfast is not worth the discounted rate as there is very limited selection and the sausages and bacon were a bit dry. They offered eggs your way FOC but barista coffee was charged to room. Would be cheaper to order food from the ala carte menu with wide selection.
Room service is prompt.
Joey
Joey,2 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 18 日
Poor service and absolutely overrated
Turn up to check in
Get ignored for over 2 or 3 mins
Sit down with luggage since tired
Customer walks straight to the front and instead of serving us continues to serve clearly rude customer instead. Wait another 2 mins before being asked if we need help