Does The One Hotel offer free cancellation for a full refund?

Yes, The One Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The One Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The One Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at The One Hotel?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

Are there restaurants at or near The One Hotel?

Yes, there's an onsite restaurant.

What's the area around The One Hotel like?

The One Hotel is in the heart of Surat Thani, a short 12-minute walk from Surat Pittaya School and 12 minutes' walk from Thaksin Hospital.

The One Hotel, Surat Thani: Hotel Reviews, Rooms & Prices

6/10 Good

Dec 18, 2020

The One Hotel - OK for a one night stay

Basic hotel. Room was OK and bed OK. Staff very helpful. Had to walk a bit to find a suitable restaurant. Breakfast was not so special

Ian, 1-night trip

2/10 Poor

Nov 9, 2019

ホテルのマニアルを見てにみたい。

室外から施錠出来ず外出時バツク持ち出かけ不便だつた　部屋は補助鍵、2個有り一応安心しました。シャワーにブース(カーテン)なく使えなかった、床全体が濡れ、トイレ、洗面器が使え無くなる。トイレツトペーパー無い、BoXは有り(忘れた--かも　まだ、ありますが　この位にします。

Kazuhisa, 1-night trip

6/10 Good

May 28, 2017

Hôtel ok mais derrière lui une discothèque karaoké fonctionnant jusqu'à 2 heures du matin et pas d'insonorisation des fenêtres...bon dépannage pour une nuit de transit pas plus !

8/10 Very good

Apr 8, 2017

สะดวก ใจกลางเมือง

สะดวก หาง่าย

6/10 Good

Nov 3, 2016

Solides Hotel

- Nettes Personal - Frühstücksbuffet sehr gut für den Preis - Zimmer laufen überall diese kleinen Tierchen rum aber das ist wohl normal in Thailand - Kompetenz des Personals lässt zu wünschen übrig (Wissen nicht wann wo eine Fähre geht; Waren der Meinung, dass wir kein Frühstück gebucht haben) - eher nicht so die Touristengegend - Preis ist völlig okay - integriertes Restaurant - Duschstrahl ist wie aus einer Miniwasserpistole

8/10 Very good

Sep 27, 2016

Good Budget Hotel

I stayed at the Hotel for 6 nights. The room is good and clean. However, just the shower is quite old and not good condition. The staff is very nice. Recommend for budget traveller.

6/10 Good

Aug 7, 2016

Reasonable price

It is convenient to city center and night markets. Spacious room. Only cons is shower.Anyway very reasonable stay.Satisfied.

8/10 Very good

Mar 29, 2016

ห้องพักโดยรวมสะอาดดี แต่ห้องที่เข้าพักไฟห้องน้ำไม่ติด โรงแรมตั้งอยู่ในเมืองสะดวกแก่การเดินทางค่ะ

6/10 Good

Mar 23, 2016

Cheaper Option Near the Transportation Hubs

I didn't expect much from this place according to the other reviews. It's really pretty much just average; it's pretty cheap too. The front desk staff is not too great at English, but they're nice. This place is like 3-4 blocks away from the main street and transportation hubs; it's pretty dark at night. Some light comes through the door from the hallway. You can thus also hear noise from there too. The light above the sink didn't work. I didn't bother to try to have it fixed. The breakfast is pretty good for 100 baht! The older lady who seemed to be the manager also helped me make some food.

4/10 Fair

Feb 8, 2016

Nice hotel, shame about the karaoke bar

I would have given this hotel a much higher overall rating if it wasn't for the fact that there is a terribly loud karaoke bar inside the foyer of the hotel - which meant I got no sleep despite complaining to the hotel management twice. The hotel itself is nice, clean, modern, although the air conditioning was very noisy, the room smelled slightly of stale smoke and I had no hot water in my shower. Strangely, there was a nice white cotton covered duvet on the bed, but no sheet on the mattress, so I slept on top of the duvet. The staff spoke good English and were helpful organising my ferry ticket. But the noise issue is horrendous. There's nothing worse than trying to get a good nights sleep while tuneless drunken idiots are yelling into a microphone.

6/10 Good

Jan 25, 2016

Für eine Nacht in Ordnung....

Auf der Durchreise nach Bangkok verbrachten wir eine Nacht in diesem Hotel und nutzten es als Ausgangspunkt zur Stadterkundung. Es liegt recht zentral und gut erreichbar, sowohl vom Hafen als auch Richtung Flughafen. Die Sauberkeit des Zimmers ließ leider stark zu wünschen übrig (alte Pflaster im Waschbecken, dreckige Badvorleger, diverse Haare auf Boden und Waschbecken). Die Zimmerausstattung war einfach, aber für eine Nacht vollkommen ausreichend, Klimaanlage war vorhanden. Das Personal war freundlich und hilfsbereit, englische Verständigung war gut möglich.

10/10 Exceptional

Dec 2, 2015

Great rooms

The place was great and the room are nice and clean, the location is at a dead end street with not to much around when we where there.

6/10 Good

Nov 21, 2015

Se podía mejorar

El lugar está cerca de la estación. El problema que aún teniendo una habitación con insonorización hay un bar karaoke cerca, hasta la 01:00 de la madrugad fue imposible dormir. Parecía que estaban en la habitación de al lado. La habitación es grande y cama cómoda. Pero algo anticuado

8/10 Very good

Aug 7, 2015

โดยรวมถือว่าดีค่ะ ทั้งห้องพักและบริการ

6/10 Good

Mar 19, 2015

โดยรวมชอบ (ไม่ถือสา แต่ว่ารู้สึก)

ท่อระบายห้องน้ำในห้องพักมีกลิ่นแรง กลางคืนเสียงเพลงดังจากร้านอาหาร โดยรวมแล้วการเดินทางสะดวก สิ่งอำนวยความสะดวกบริเวณรอบโรงแรมมีเยอะ (วันเช็คเอาท์พนักงานไม่ได้คืนค่ามันจำกุญแจให้ เราก้ลืม)

10/10 Exceptional

Nov 24, 2013

nice hotel near meain bus stop in surrat

very nice quick check in lots tok toks near by pub n door

2/10 Poor

Nov 16, 2013

Avoid if you can

Loud, barren rooms, rude staff, strange bed sheets, loose electrical cables. Surrounding area isn't the best; we didn't feel especially safe or welcome outside the hotel grounds. Not the usual Thai hospitality in this city, it seems. Not impressed with this hotel, will not return. If you're using it as a stop over before the islands, try somewhere else, or do yourself a favour and time your travel so you don't need to stop over here,

8/10 Very good

Oct 31, 2013

good l,ocation

very nice near bus terminall nice rooms good live musik nearbye

2/10 Poor

Aug 25, 2013

1 mois en Thaïlande

personnel ne parlant aucun mot d'anglais. Ils n'ont même pas été capables d'indiquer la bonne adresse (alors que nous leur avions communiquée) au taxi qui devait nous nous conduire a la plus grande compagnie de ferry de Thaïlande (lomprahah). Total, dans le stress, pour être sûrs de pouvoir prendre le bateau qui était réserve, nous avons du prendre un autre taxi a nos frais. Pas de personnel de restauration ni au bar car en congés (un samedi !!! Odeur d'égouts permanents dans la chambre. Nous avions demande une chambre calme, nous nous sommes retrouves en face d'une boite de nuit ! Pas moyen de dormir.

4/10 Fair

Aug 19, 2013

A éviter

Hôtel vieillissant à éviter! L'insonorisation est une catastrophe, les chambres sont abîmées et le personnel ne parle quasiment pas anglais. Mais si vous vous rendez à l'hôtel depuis l'aéroport ou le port préférez, une fois arrivé dans le village, un tuk-tuk public qui circule juste à côté sur la rue principale. Les personnes qui vous accostent à la sortie du bus vous demande 25 fois le prix de la course classique! Surathani est à éviter car il n'y a absolument rien à faire du tout!

8/10 Very good

Jul 22, 2013

Practical city centre hotel

For the price it was excellent,the room was very comfortable and and overall good value for money; the surrounding properties of the hotel look pretty run down,but it's a hotel for overnighting so not a problem.

4/10 Fair

May 25, 2013

New night club next door?

I've stayed at this hotel twice before and thought it provided excellent value for money. Both times, I was put in a room on a high floor on the right front of the hotel (when looking at it from the main entrance side). However this time, I was put on the fourth floor above reception, and the sound from the karaoke bar next to the lobby was a problem, although not too loud to sleep. However, about ten-thirty a (new, I think) night club started up -- when I looked out the window I saw this place about 20 metres away from the hotel!). It was as if someone had the amp right in my room. Would I stay again? I still like the staff, the restaurant and the location. Maybe I'd give it one more try if I could guarantee a room where I was put before....but maybe not

6/10 Good

Mar 24, 2013

adequate hotle

The desk staff were willing to assist - when or if they understood a quest. Unfortunatelym they had little to no understanding of the English language.

6/10 Good

Feb 8, 2013

Probably the best in Suratthani....

.... but that's not saying much. If you can help it, don't stay the night in Suratthani - although it is perfectly fine in terms of being safe etc, it isn't kitted out for tourists/travelers NOR is it a nice example of a Thai town.. it is simply a place that people pass through. The hotel itself was perfectly adequate but the receptionist tried to flog us really over priced transfer packages, stating that there were no alternatives. After asking around we discovered several transfer alternatives to the one the receptionist was trying to flog us, which turn out to be twice as expensive as the deal we ended up getting. Always go with Lomprayah ferry and coach service, they are definitely the best.

10/10 Exceptional

Dec 22, 2012

Fine.

All is fine. Quiet location, not far from center. Staff great and very friendly. Room clean but furniture misses paint here and there. Bed good and not hard. Breakfast is absolutely great, the best I had in Thailand. Take all you want, Thai or European. Around the corner great half-open-air partyplace. Good lifemusic. Better go there, you here the music in your room anyway (no problem). Internet works but they change the code everyday..Great hotel if you have to be in Surat. For a tourist Surat offers nothing.

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Does The One Hotel offer free cancellation for a full refund?

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