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Melia Casa Maya Cancun All Inclusive

4.0 star property
All-inclusive beachfront property with free water park, near Langosta Beach

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Photo gallery for Melia Casa Maya Cancun All Inclusive

Terrace/patio - Melia Casa Maya Cancun All Inclusive (Cancun)
4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)
4 restaurants, lunch served, local cuisine - Melia Casa Maya Cancun All Inclusive (Cancun)
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas - Melia Casa Maya Cancun All Inclusive (Cancun)
Water park - Melia Casa Maya Cancun All Inclusive (Cancun)
Casa Maya Cancun, near the vibrant Cancun Convention Center and La Isla Shopping Mall, offers a relaxing retreat with an international cuisine restaurant on site. Unwind at the white sand beach with free cabanas or take a dip in one of 2 pools and enjoy activities like motor boating and scuba diving.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Childcare
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • 2 outdoor pools
  • Free water park
  • 24-hour fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Spa services

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
The current price is CNY2,131
CNY2,640 total
includes taxes & fees
Dec 10 - Dec 11

Why we love this property

Beach paradise awaits
Discover this all-inclusive property on a white sand beach. Play volleyball or simply lounge with complimentary towels, umbrellas, and chairs.
Poolside paradise
This all-inclusive hotel features 2 outdoor pools, a free water park, and a children's pool. Loungers, umbrellas, a waterslide, and a poolside bar await.
Dream-worthy comfort
Luxurious quarters beckon with plush bathrobes and down comforters for ultimate relaxation. Minibar treats await for midnight indulgences.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Melia Room, Room, Ocean View

Melia Room, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Room, Room, Ocean View

8.8 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Hair dryer
Private bathroom
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Room Swim Up

The Level Room Swim Up | View from room

The Level Room Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Bathrobes
Hair dryer
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Melia Suite Ocean View

Melia Suite Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

Melia Suite Ocean View

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Separate bedroom
Hair dryer
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Suite Swim Up

The Level Suite Swim Up | View from room

The Level Suite Swim Up

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Separate bedroom
Bathrobes
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for The Level, Suite, Ocean View

The Level, Suite, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Suite, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Separate bedroom
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for The Level Grand Suite

View from room

The Level Grand Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
2 bedrooms
  • 104 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for The Level, Room, Ocean View

The Level, Room, Ocean View | Down comforters, minibar, soundproofing, iron/ironing board

The Level, Room, Ocean View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Bathrobes
Hair dryer
Private bathroom
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room Standard with Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

Room Standard with Ocean View

  • 41 sq m
  • Sleeps 4

View all photos for Room Superior with Ocean View

Down comforters, minibar, soundproofing, iron/ironing board

Room Superior with Ocean View

  • 41 sq m
  • Sleeps 4

Room Standard with Ocean View

  • 41 sq m
  • Sleeps 1

Suite Junior with Ocean View

  • 81 sq m
  • Sleeps 1

Suite Superior with Ocean View

  • 81 sq m
  • Sleeps 1

Suite Superior with Ocean View

  • 81 sq m
  • Sleeps 1

Family Suite -8 guests- Superior with Ocean View

  • 104 sq m
  • Sleeps 1

Room Superior with Ocean View

  • 41 sq m
  • Sleeps 1

Similar properties

Beach/ocean view
The Royal Cancun All Villas Resort - All Inclusive
  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.8 out of 10, Excellent, 1,172 reviews
The price is CNY2,219
CNY2,715 total
includes taxes & fees
Dec 10 - Dec 11
The Royal Cancun All Villas Resort - All Inclusive
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About the neighborhood

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 1 min walk - 0.1 km
  • Jardín del Arte - 6 min walk - 0.6 km
  • Escénica Tower - 14 min walk - 1.2 km
  • Tortuga Beach - 17 min walk - 1.5 km
  • Playa Tortugas - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 33 min drive
  • Airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪Breakfast - ‬7 min walk
  • ‪Swim-up Bar - ‬6 min walk
  • ‪Lobby Bar - ‬1 min walk
  • ‪Restaurant Dos Lunas - ‬10 min walk
  • ‪Wink Lobby Bar - ‬4 min walk

About this property

Melia Casa Maya Cancun All Inclusive

At Melia Casa Maya Cancun All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from Langosta Beach. Guests can splash around at the 2 outdoor pools and free water park, and those in the mood for pampering can indulge in deep-tissue massages, facials, and body treatments. Serving local cuisine, Merkado is one of 4 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a 24-hour fitness center, a children's pool, and a terrace. Fellow travelers love the helpful staff and beach location.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 260 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 bars/lounges

Traveling with children

  • Free water park access
  • Children's pool
  • Playground
  • Babysitting services
  • Children's games

What to do

  • On the beach
  • Beach volleyball
  • Shopping
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • 2 outdoor pools
  • Free water park
  • Spa services
  • Waterslide

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, and body treatments.

Dining

Merkado - This restaurant specializes in local cuisine.
Lobby Bar Boreal - Onsite lobby lounge. Open daily.
Cape Nao - This restaurant overlooks the ocean and specializes in international cuisine. Open daily.
Casa Nostra - This restaurant specializes in Italian cuisine. Open daily.
The Grill - This restaurant serves lunch only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: MXN 79.20 per accommodation, per night

Optional extras

  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive offer free cancellation for a full refund?

Yes, Melia Casa Maya Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Melia Casa Maya Cancun All Inclusive?

Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Melia Casa Maya Cancun All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Melia Casa Maya Cancun All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Contactless check-in and check-out are available.

Is there an onsite casino at Melia Casa Maya Cancun All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (7-min drive) and Royal Yak Casino and Sports Book (8-min drive) are both nearby.

What is there to do at Melia Casa Maya Cancun All Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the all-inclusive property's other amenities, which include 3 bars and a waterslide. Melia Casa Maya Cancun All Inclusive also has a 24-hour fitness center and spa services, as well as a garden.

Are there restaurants at or near Melia Casa Maya Cancun All Inclusive?

Yes, there are 4 onsite restaurants, featuring local cuisine and ocean views.

What's the area around Melia Casa Maya Cancun All Inclusive like?

Melia Casa Maya Cancun All Inclusive is a short 3-minute walk from Langosta Beach and 15 minutes' walk from Tortuga Beach. Travelers give top marks for the property's prime location.

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Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Beach
Service staff
Location
Food
Restaurant
Family friendly
View
Water
Breakfast

What guests liked

  • The beach was consistently described as beautiful, sugar soft, and crystal clear, with many guests enjoying their time there. (87 reviews)
  • The pool and water park were excellent for children, clean, and provided a fun experience for all ages. (40 reviews)
  • The breakfast buffet offered a great variety of choices and was a highlight of the stay. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great location.
Aprille Noraine, 4-night trip

10/10 Exceptional

We loved everything food was excellent, clean resort, beach beautiful. Staff was amazing!!
Nicole Annette, 7-night trip

10/10 Exceptional

We loved our stay. The whole family enjoyed the resort.
Heather, 7-night trip

10/10 Exceptional

Excellent staff, very attentive to our needs, and constantly checking on us.
Lidia Fernanda, 4-night trip

10/10 Exceptional

This hotel is a must stay for families with small Children. Definitely will come again
Caleb Morales, 7-night trip

8/10 Very good

Only thing that need improvement is food quality food quality is average if they improve in food quality hotel will be 10/10 clean beach very clean pool excellent room as well
Indera Kumari, 5-night trip

10/10 Exceptional

Excelente hotel
RAFAEL, 1-night trip

10/10 Exceptional

Resort was on a beautiful
Sierra, 4-night trip

10/10 Exceptional

Best Experience ever.
Edgardo Jr, 5-night trip

10/10 Exceptional

Really an excellent property and the staff were fabulous and attentive. Rooms are expansive, food options were plentiful and met all different desires in our group. This is a shining star!
Tommy, 5-night trip

10/10 Exceptional

Really enjoyed their water park and the beach was walking distance water was clear and warm
Johana Jazmin Lopez, 3-night trip

10/10 Exceptional

The cleanliness of the resort is equisite. Bonus points for the powder-like sand by the beach, my little boy really enjoyed a lot. Food options are also great, different everyday. My only suggestion, more kid-friendly spaces (Kidsdom is under reno); Hopefully some playarea as well by the beach.
Joanne, 5-night trip

10/10 Exceptional

Nice staff. Good food. Fun & happy place to be. Cool hotel
Shawn, 5-night trip

10/10 Exceptional

Amazing Hotel
Joe, 5-night trip

10/10 Exceptional

Our family had an amazing time! Elvis, the waiter, was exceptionally helpful and personable.
Jasenka, 6-night trip

10/10 Exceptional

We had a great time at this property. The staff were mostly kind they just seemed under staffed.
Benjamin, 5-night trip

8/10 Very good

Pros: remodelled, updated, stylish, clean, great for kids, good value for money, friendly staff, good selection of TV channels, internet Cons: bathrooms, elevators, inconsistent food quality, far from stores and restaurants
Maciej, 4-night trip

10/10 Exceptional

Everything was perfect
Kanesha, 5-night trip

10/10 Exceptional

I recently stayed at this property with my family and our experience was amazing. Most of all I would like to praise the staff, every single interaction we had was positive and I have nothing but praise for them. The food is also amazing with variety throughout our stay. There were various activities throughout the day for both children and adults. Just amazing.
Nikola, 4-night trip

8/10 Very good

Can't wait to go again.
johnny will mapp, 6-night trip

10/10 Exceptional

Food selection and quality were excellent and so was the staff. They were friendly and extremely accommodating to guests. The kids programs were fun and kids had a great time.
Almir, 5-night trip

8/10 Very good

Best last day relaxation.
Maria Felicitas, 1-night trip

4/10 Fair

Just finished a week long stay at Casa Maya. Had a beautiful, cold and spacious room at the level suites.
Alicia, 7-night trip

10/10 Exceptional

This hotel is so good. Staffs, foods, room, service, beach, show, pool, everything was good.
Shota, 4-night trip

8/10 Very good

Food could be better, the buffet is small. My room was beautiful.
Mariel Ruiz, 5-night trip