可以免费取消我在卡斯特罗门口精品酒店＆温泉的预订并获得全额退款吗？

是的，卡斯特罗门口精品酒店＆温泉在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

卡斯特罗门口精品酒店＆温泉有游泳池吗？

是的，有季节性开放的室外游泳池。住客可以在 07:00 至 11:00 期间使用游泳池。

卡斯特罗门口精品酒店＆温泉是否允许携带宠物入住？

是的，可免费携带宠物入住。

卡斯特罗门口精品酒店＆温泉是否有停车场？

是的。自助停车收费为每晚 EUR 20.00。

卡斯特罗门口精品酒店＆温泉提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 EUR 35。

何时可在卡斯特罗门口精品酒店＆温泉办理入住和退房？

开始办理入住：14:00；停止办理入住：20:00。退房时间为 11:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。提供快速入住、快速退房、无接触办理入住和无接触办理退房服务。

在卡斯特罗门口精品酒店＆温泉及其附近有什么游览观光项目？

卡斯特罗门口精品酒店＆温泉设有季节性开放的室外游泳池。

卡斯特罗门口精品酒店＆温泉周边区域环境如何？

卡斯特罗门口精品酒店＆温泉位于巴勒莫历史中心，仅需 3 分钟步行可至巴勒摩皇宫-奥尔良站，4 分钟步行可至维托里奥·埃马努埃莱大道。旅客们认为该民宿所在地点不错。

帕勒莫卡斯特罗门口精品酒店＆温泉住宿优惠| Hotels.com 好订网

Q: 卡斯特罗门口精品酒店＆温泉是否允许携带宠物入住？

是的，可免费携带宠物入住。

10/10 绝佳

2025 年 7 月 21 日

Highly recommended!

Amazing hotel with five-star hospitality. The reception staff are all very friendly and they gave us unlimited refill of water and soda drinks given the hot weather.

SUM KIN，1 晚行程

Hotels.com真实住客点评

8/10 很好

2024 年 11 月 11 日

酒店位置极好，离诺曼皇宫步行不到5分钟距离，员工非常热心，服务周到，提供的早餐真的是量大得不得了，怎么也吃不完。酒店装饰也很特别。只是房间稍简陋，除了床没椅子可坐，也没桌子。隔音比较差，隔壁的孩子到了晚上哭闹声，以及有人在房间大声说话，有点吵。幸好10点之后安静了。

WENNING，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2024 年 7 月 13 日

Concierge service is very professionally effective

Yarong，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 5 日

Healthy and good service.

David，2 晚结伴旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 10 月 5 日

1 1/2 stars at best

We were highly disappointed with this hotel. Our room was located in the attic, and unless you’re under 5'4", you’ll constantly be bumping your head due to the sloped ceiling and lack of headroom. The bed and pillows were extremely hard and uncomfortable. I was traveling with my sister, and to our surprise, there was no bathroom door — meaning one of us had to leave the room whenever the other needed to shower or use the toilet. After we complained, they eventually gave us a makeshift wooden divider, but that’s not what was advertised on Hotels.com. The room was poorly maintained: the paint was peeling, an electrical outlet in the hallway was completely open (a serious safety hazard), and the refrigerator didn’t work. Cleanliness was lacking throughout. The “shampoo” came in tiny ketchup-style packets, the towels were rough and old, and there were no towel bars in the bathroom. The window in the room was an 8" porthole (see photo) Breakfast was mediocre at best — stale pastries and little variety. Overall, this property does not match its online description and needs significant improvement in comfort, safety, and maintenance.

Soap and shampoo for room ( in a watering can)

this was the divider to block the opening to the bathroom. All stained - looked like it was picked from garbage in the street

PETER，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 29 日

This hotel is a hidden gem! The breakfast is possibly one of the biggest (with the most variety) we’ve ever experienced. Conveniently located and close to the main attractions and streets! The staff were superb, so attentive.

Amber，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Best hotel in Sicily

The staff was some of the most lovely hotel staff I have ever come across. They made us stay so special. I would come back in a heartbeat.

Sam，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 20 日

Hatim，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 4 日

Truly amazing. Breakfast was incredible. Staff was welcoming and extremely helpful. I’m running out of superlatives…

2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 25 日

Amazing stay!

I came with my sister for 4 days , the staff were so kind and absolutely amazing! The breakfast is sooo good they give you plenty of choice. Our room was great and very spacious! Aircon worked like a dream and the location and pool is also great!

Violet，3 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 31 日

Amazing !

Amaazing hotel! I will definitely return if in Palermo. The staff is super attentive, and friendly. They make your stay very special. The breakfast is incredible and they have an external pool, which is lovely. Definitely recommend! Thanks for making my first stay in Palermo very special.

Nadine，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 7 月 8 日

The owner and the staffs are super helpful and friendly.

Dan，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 5 日

Staff were amazing. So welcoming. Parked our car and returned it to hotel on our departure. Breakfast was fabulous. Lots of it. Pool area was nice, relaxing.

Debra，3 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 5 日

The place was great

Mayra，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 30 日

The staff at this hotel were excellent! They proactively engaged with me before the trip to ensure everything was in order and to see if I needed any help. They answered all my questions prior to arrival and they arranged airport transportation after our stay. They were also attentive offering water to us whenever we returned (it was very hot in Palermo during our stay). The restaurant they recommended was excellent mom and pop place (not a tourist trap) about a 10 minute walk. The room itself was clean, comfortable, and perfect for our family of four. The pictures of the hotel are accurate. The decor was unique, one of a kind. It’s a unique hotel with history, character, and charm. If in Palermo again, this is where we will stay.

Vincent，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 30 日

Richard C，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 26 日

Amazing stay in Palermo

We had an incredible stay. The place is beautiful and so unique, staff were amazing and we were lucky enough to be upgraded. Definitely recommend this hotel.

Aimee，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 25 日

ノルマン王宮の近くにあります。中央駅からも歩いて15分くらいで行けます。スタッフが親切でした。

Takeshi，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 15 日

Friendly and helpful staff. We had a corner room with 2 small balconies. Great for watching life go by. Good size, Comfortable bed, shower. Handy to have fridge. Generous continental breakfast. Location was easy short walk from the historical centre and train station only 5 mins walk.

Alison，2 晚浪漫旅行

Expedia真实住客点评

6/10 好

2025 年 6 月 15 日

Atendimento 10 Localizacao 9 Conforto 6 ( por ser um hotel boutique estava esperando mais da cama e dos travesseiros, que alem da qualidade poderiam ser 4 na cama. Televisao pequena e sem ser smart.

vanessa，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 6 月 14 日

Easy access to Palermo Cathedral close to good restaurants and shops by walking great complementary breakfast nice helpful staff

Ama，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 6 月 7 日

The staff working there are very friendly and helpful. The daily breakfast is amazing.

Ye，4 晚商务旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 29 日

Great location. Friendly staff. Excellent breakfast included. Our suite was modern, clean and spacious. Easy walking distance to the historic part of town with attractions, dining and shopping. Parking provided for a fee. Excellent choice for a couple of days in Palermo.

Martin，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 5 月 28 日

Check in was simple ane easy. Staff was helpful and friendly. Thank you

Rachel，1 晚浪漫旅行

Orbitz真实住客点评

8/10 很好

2025 年 5 月 26 日

Funky hotel, staff very helpful and breakfast was good. 2x rooms booked 1 was good, mine very small and lamps did not work, but bed comfortable. Hotel Located off tourist track but easy to walk to everything

Susan，1 晚行程

Expedia真实住客点评

卡斯特罗门口精品酒店＆温泉

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