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Hard Rock Hotel Cancun - All Inclusive

4.5 star property
Luxury beachfront property with spa, near Aquaworld

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Photo gallery for Hard Rock Hotel Cancun - All Inclusive

View from room
Creator video - submitted by Alessandra Martinez
6 bars/lounges, 2 swim-up bars
Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, down comforters, free minibar
Hard Rock Hotel Cancun - All Inclusive, where vibrant energy meets luxurious comfort. Located near La Isla Shopping Mall and Iberostar Cancun Golf Course, indulge in a free breakfast buffet and unwind with yoga classes or a round of golf on the 18-hole course. With The Rock Spa offering massages and facials, this resort is perfect for relaxation.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Pet friendly
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 6 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private hot tub
  • Garden
The current price is CNY2,842
CNY2,842 total
includes taxes & fees
Sep 10 - Sep 11

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 24 of 24 rooms

View all photos for Deluxe Family Lagoon View (Two Bedroom)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Lagoon View (Two Bedroom)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 80 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Lagoon view double

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Lagoon view double

8.2 out of 10
Very good
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(10 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Lagoon view king

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Lagoon view king

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(16 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Double

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Ocean View Double

8.6 out of 10
Excellent
(33 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Diamond Ocean View

1 bedroom, premium bedding, down comforters, free minibar

Diamond Ocean View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Royalty Ocean View King

1 bedroom, premium bedding, down comforters, free minibar

Rock Royalty Ocean View King

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

1 bedroom, premium bedding, down comforters, free minibar

Suite, 1 Bedroom (Rock)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
Separate bedroom
Premium bedding
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Suite Ocean View (Two Bedroom)

1 bedroom, premium bedding, down comforters, free minibar

Rock Suite Ocean View (Two Bedroom)

Highlights

Balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Pillow menu
  • 99 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Double Room, Ocean View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, Lagoon View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 4 Double Beds

Classic Room, Mobility Accessible, Lagoon View

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Ocean View Double Beds - Two Bedroom

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 80 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 4 Double Beds

View all photos for Deluxe Family Ocean View - Two Bedroom

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Family Ocean View - Two Bedroom

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
LCD TV
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 80 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

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CNY2,063 total
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About the neighborhood

Map
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.8 km
  • La Isla Shopping Mall - 4 min drive - 2.9 km
  • Cancun Interactive Aquarium - 4 min drive - 2.9 km
  • Delfines Beach - 4 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Tulum Intl. Airport (TQO) - 146 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chambao - ‬6 min walk
  • ‪Club 91 Lounge - ‬5 min walk
  • ‪JW Marriott Lobby Bar - ‬4 min walk
  • ‪Nebbiolo - ‬2 min walk
  • ‪Porfirio's Cancún - ‬4 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

At Hard Rock Hotel Cancun - All Inclusive , you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from La Isla Shopping Mall. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and mani/pedis. Pizzeto, one of 5 restaurants, serves pizza and is open for lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a free kid's club, and a health club. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

At a glance

DONE

Hotel size

    • 600 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • 2 swim-up bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Basketball
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Table tennis
  • Golf lessons nearby

Working away

  • 14 meeting rooms
  • Conference center (16404 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Garden
  • Terrace
  • Piano
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Waterslide
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 2 stairs to reach property
  • Tile flooring in room

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • LED light bulbs

Special features

Spa

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Pizzeto - This poolside family restaurant specializes in pizza and serves lunch and dinner.
Frida - Overlooking the pool, this theme restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Ciao - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Zen - Overlooking the garden, this theme restaurant specializes in Asian cuisine and serves breakfast and dinner. Open daily.
Toro - Overlooking the ocean and garden, this steakhouse serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Here's the breakdown, no surprises

Refundable deposits

  • Breakage deposit: USD 100 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 34 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per week

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the health club or fitness facility

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

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Frequently asked questions

Does Hard Rock Hotel Cancun - All Inclusive offer free cancellation for a full refund?

Yes, Hard Rock Hotel Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Cancun - All Inclusive ?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hard Rock Hotel Cancun - All Inclusive ?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 150 per pet, per week. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hard Rock Hotel Cancun - All Inclusive ?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hard Rock Hotel Cancun - All Inclusive ?

Yes, an airport shuttle is available. The charge is USD 34 per person roundtrip.

What are the check-in and check-out times at Hard Rock Hotel Cancun - All Inclusive ?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hard Rock Hotel Cancun - All Inclusive ?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (23-min drive) and Dubai Palace Casino (23-min drive) are both nearby.

What is there to do at Hard Rock Hotel Cancun - All Inclusive and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes basketball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hard Rock Hotel Cancun - All Inclusive also has 2 swim-up bars, a waterslide, and a Turkish bath, as well as private indoor hot tubs, an arcade, and a garden.

Are there restaurants at or near Hard Rock Hotel Cancun - All Inclusive ?

Yes, there are 5 onsite restaurants, featuring pizza, garden views, and poolside dining.

Does Hard Rock Hotel Cancun - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hard Rock Hotel Cancun - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hard Rock Hotel Cancun - All Inclusive like?

Hard Rock Hotel Cancun - All Inclusive is a short 10-minute walk from Aquaworld and 17 minutes' walk from Kukulcan Plaza Shopping Mall.

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