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Novotel Lugano Paradiso

4.5 star property
Luxury hotel with restaurant, near LAC Lugano Arte e Cultura

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Photo gallery for Novotel Lugano Paradiso

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Restaurant
Reception
Surrounded by Lugano's vibrant culture, Novotel Lugano Paradiso offers an eco-friendly retreat with a poolside bar and shopping on site. Explore the garden, unwind in the sun at the outdoor pool or playground, or take advantage of bike rentals to discover nearby Via Nassa and Monte San Salvatore. Previous guests rave about this hotel's convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Electric vehicle charging point
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Children's pool
  • Playground on site
  • Sofa bed
  • Private bathroom
  • Separate sitting area
The current price is CNY2,071
CNY2,263 total
includes taxes & fees
Oct 10 - Oct 11

Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Sofa bed
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Sofa bed - double
Premium bedding
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed, Non Smoking

Superior Room, 1 Double Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Sofa bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Accessible, Non Smoking

Superior Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
HDTV
Pillow menu
Premium bedding
Blackout drapes/curtains
Sofa bed
  • Sleeps 4
  • 1 Queen Bed

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8.8 out of 10, Excellent, 936 reviews
The price is CNY1,959
CNY2,117 total
includes taxes & fees
Sep 14 - Sep 15
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About the neighborhood

Map
Viale San Salvatore 11, Paradiso, TI, 6900

What's nearby

  • Via Nassa - 14 min walk - 1.2 km
  • LAC Lugano Arte e Cultura - 14 min walk - 1.2 km
  • Palazzo dei Congressi - 3 min drive - 2.1 km
  • Lungolago - 3 min drive - 2.5 km
  • Lake Lugano - 4 min drive - 3.8 km

Getting around

  • Lugano (LUG-Agno) - 16 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Lugano-Paradiso - 5 min walk
  • Lugano (QDL-Lugano Rail Station) - 23 min walk
  • Lugano Station - 27 min walk
  • Lugano Funicular Station - 25 min walk

Restaurants

  • ‪Spaghetti Store - ‬19 min walk
  • ‪GourmetBar - ‬1 min walk
  • ‪La Cucina di Alice - ‬18 min walk
  • ‪Cafè Retrò Ristorante Tivoli - ‬3 min walk
  • ‪Münger - ‬1 min walk

About this property

Novotel Lugano Paradiso

Novotel Lugano Paradiso puts you within a 10-minute drive of Lake Lugano. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar, a seasonal outdoor pool, and a children's pool are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 23 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Property amenities

Food and drink

  • Breakfast available each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Shopping
  • Foosball
  • Table tennis
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • Business center
  • Computer station
  • Conference space (1894 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Destination fee: CHF 1.70 per person, per night. This fee does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 30 per pet, per night

Parking

  • Self parking costs CHF 23 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May 24 to September 30
  • Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Also known as

Novotel Hotel Lugano Paradiso
Novotel Lugano Paradiso
Novotel Paradiso Lugano
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Hotel
Novotel Lugano Paradiso Paradiso
Novotel Lugano Paradiso Hotel Paradiso

Frequently asked questions

Does Novotel Lugano Paradiso offer free cancellation for a full refund?

Yes, Novotel Lugano Paradiso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Lugano Paradiso?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Novotel Lugano Paradiso?

Yes, pets are welcome. There's a charge of CHF 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Lugano Paradiso?

Yes. Self parking costs CHF 23 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Lugano Paradiso?

You can check in starting at 3:00 PM. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Novotel Lugano Paradiso?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (12-min drive) are both nearby.

What is there to do at Novotel Lugano Paradiso and nearby?

Have fun with nearby activities like cycling, boat tours, and hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool, a fitness center, and a garden.

Are there restaurants at or near Novotel Lugano Paradiso?

Yes, there's an onsite restaurant.

What's the area around Novotel Lugano Paradiso like?

Novotel Lugano Paradiso is a short 5-minute walk from Lugano-Paradiso and 13 minutes' walk from LAC Lugano Arte e Cultura.

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Reviews

Novotel Lugano Paradiso Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • Breakfast options were good and the property offered a convenient time slot reservation system. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Breakfast
Service staff
Room
Mountain
Location
Trains

Reviews

10/10 Exceptional

Amazing stay , thanks for luna and adam
Almulla, 3-night trip

10/10 Exceptional

Great hotel overall, with nice staff and breakfast in an excellent location.
Natália Dafne, 2-night trip

10/10 Exceptional

Patvof a road trip everything was clean efficient ans smooth breakfast was good too easy car parking
Kvarvaressos, 1-night trip

10/10 Exceptional

Nice and clean, friendly staff
Shoba, 1-night trip

10/10 Exceptional

Wonderful place! Great food and great hotel!
Alessandro, 1-night trip

10/10 Exceptional

Awesome hotel, would stay again for sure
Javier, 1-night trip

8/10 Very good

Our stay was good
Milind, 2-night trip

8/10 Very good

Ok
Nino, 4-night trip

8/10 Very good

Pleasant stay

Nice hotel close to the Paradiso station from where we took trains to Italy for the day Neat clean rooms , Breakfast spread was good all 4 days, but no variations to the menu Helpful staff & receptionist
ATUL, 3-night trip

10/10 Exceptional

Well located
Dr. Mark, 1-night trip

10/10 Exceptional

Modern rooms and easy acess
NEIRA, 3-night trip

10/10 Exceptional

Everything was top. Very polite staff and big room for me an my two kids (12&14)
Corinne, 1-night trip

10/10 Exceptional

Perfect

Perfect & I love it
Mohammad, 2-night trip

10/10 Exceptional

Great hotel and restaurant. But breakfast options need improvement. That is the only note. The rest is absolutely perfect!
Alessandro, 1-night trip

8/10 Very good

Nice hotel, unhelpful staff.

Very clean and comfortable hotel with great breakfast. But strange that the hotel would run out of coffee for the rooms for 2 of the days I was there. Not just a random Miss but also the same for colleagues at the hotel. Front desk nor the bar they sent us to could help us get coffee. At checkout the staff just laughed and said sorry.
Steven, 3-night trip

6/10 Good

This property did not honor my service dog and was very disrespectful and lacked any kind of sympathy all they cared about was getting their fee for the night. The property itself is across the street from construction, very noise and starts very early in the morning. The cleaning staff took it upon themselves to open the window and let the construction dust into the room.
Katherine, 3-night trip

2/10 Poor

Accor members and vib members hotels

Very bad hotel with extras charge late check out with out warning us very bad check out it’s just few minutes make my day very bad I don’t like steals this way with customers I would like two thanks the man in checked in front desk.
Naser, 2-night trip

6/10 Good

Für ein 4 Stern Hotel würde ich erwarten dass das Personal an der Bar und beim Frühstück netter wäre, kein Guten Tag, kein lächeln, sehr Schade. Auch beim Frühstück waren Hunde dabei, auch auf den Stühlen…naja!!! Das Frühstücksbuffet war zwar nicht immer aufgefüllt aber sehr grosszügig!
Carole, 3-night trip

10/10 Exceptional

Nicolas, 1-night trip

10/10 Exceptional

Varma valinta

Varmaa Novotel-laatua. Todella hyvä, siisti ja rauhallinen hotelli mukavuuksilla ja erinomaisella palvelulla. Mukava iso huone, jossa lapsillakin hyvät sängyt. Kaikki toimi.
Katariina, 1-night trip

10/10 Exceptional

Marie-Claire, 1-night trip

10/10 Exceptional

Sebastien, 1-night trip

8/10 Very good

Sehr gut
Chalang, 1-night trip

8/10 Very good

ILAN, 2-night trip

10/10 Exceptional

Modern, clean and comfortable
Seong ok, 2-night trip