Downtown Geneva is where Hotel Cristal shines, offering a shopping mall on site and dry cleaning/laundry services. Unwind at the bar, stay connected with in-room WiFi, or work efficiently at the business center.
Centre International de Conferences Geneve - 17 min walk - 1.4 km
Jet d'Eau Fountain - 17 min walk - 1.5 km
United Nations European Headquarters - 3 min drive - 2.1 km
Getting around
Geneva International Airport (GVA) - 14 min drive
Geneva Station - 3 min walk
Geneva (ZHT-Geneva Railway Station) - 3 min walk
Geneve-Secheron Station - 23 min walk
Cornavin Tram Stop - 3 min walk
Coutance Tram Stop - 4 min walk
Mole Tram Stop - 6 min walk
Restaurants
Burger King - 2 min walk
Les Brasseurs - 2 min walk
Pret - 3 min walk
McDonald's - 1 min walk
Holy Cow! - 2 min walk
About this property
Hotel Cristal
Hotel Cristal puts you just a 5-minute drive from Jet d'Eau Fountain and United Nations European Headquarters. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This eco-certified hotel is also within a short drive of CERN. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Cornavin Tram Stop is 3 minutes and Coutance Tram Stop is 4 minutes.
At a glance
DONE
Hotel size
78 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
What to do
Beach nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Shopping mall on site
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.75 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 19 per person
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva
Frequently asked questions
Does Hotel Cristal offer free cancellation for a full refund?
Yes, Hotel Cristal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Cristal?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Cristal?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Cristal?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Cristal?
No, this hotel doesn't have a casino, but Casino d'Annemasse (12-min drive) and Domaine de Divonne Casino (18-min drive) are both nearby.
What's the area around Hotel Cristal like?
Hotel Cristal is a short 3-minute walk from Cornavin Tram Stop and 20 minutes' walk from Jet d'Eau Fountain. The local area is walkable and popular for its beaches.
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Reviews
Hotel Cristal Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.0
Cleanliness
8.6
Location
8.2
Staff & service
8.8
Eco-friendliness
8.4
Property conditions & facilities
What guests liked
The property is surrounded by many restaurants and offers a convenient location for dining options. (5 reviews)
Breakfast offered a nice variety of foods and a beautiful view from the 8th floor. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Train station
Location
Restaurant
Store
Bed
Walking
Air conditioning
Breakfast
Reviews
10/10 Exceptional
Jul 5, 2025
Great location and staff , we were able to check in early which was so good.
Lynda
Lynda, 2-night trip
10/10 Exceptional
Aug 28, 2025
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Shirley A
Shirley A, 1-night trip
10/10 Exceptional
Aug 23, 2025
Hotel Cristal was great!
Service was excellent, and the location is super convenient. Clean and modern rooms. Breakfast could have been better.
Tracy
Tracy, 1-night trip
10/10 Exceptional
Jul 8, 2025
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Shawn
Shawn, 1-night trip
8/10 Very good
Jun 23, 2025
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Maria Francia A
Maria Francia A, 3-night trip
10/10 Exceptional
Jun 1, 2025
Clean comfortable and extremely well located
It’s a no-frills, get the job done Hotel.
Rooms are a bit small but very nice.
Train station is seven minutes walking
Great choice especially if you’re looking for a place to sleep before catching a train
Gabriela
Gabriela, 1-night trip
8/10 Very good
Apr 22, 2025
Great service and excellent location. However, the facilities are in urgent need of renovation.
Yandra
Yandra, 2-night trip
8/10 Very good
Jan 10, 2025
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Jason
Jason, 1-night trip
10/10 Exceptional
Mar 7, 2024
Great location for the price; hotel is modern and nicely designed.
Philip
Philip, 1-night trip
10/10 Exceptional
Jul 21, 2024
Wonderful location. Beautiful hotel.
Racquel
Racquel, 3-night trip
8/10 Very good
Jul 24, 2024
Friendly staff and good facilities plus a convenient location if you're in Geneva for a few days.
Vania
Vania, 3-night trip
6/10 Good
Oct 1, 2024
Really friendly and helpful staff and nice new clean room. Great location for me.
Verified traveler
1-night trip
10/10 Exceptional
Apr 22, 2024
Perfect location : rail station, shops, visits, lake
Very quiet street
MARIE-DOMINIQUE
MARIE-DOMINIQUE, 1-night trip
10/10 Exceptional
May 11, 2025
Thanks
Margarita
Margarita, 1-night trip
10/10 Exceptional
Mar 31, 2025
Very close to the train station, nice place and well maintained. The checkout time is at 12 which is very convenient.
Gustavo
Gustavo, 2-night trip
8/10 Very good
Nov 1, 2024
I may recommend staying in this hotel to my colleges
Yurii
Yurii, 4-night trip
10/10 Exceptional
Sep 2, 2024
Very nice and tidy hotel
Very nice and tidy hotel with excellent location just few steps away from central railwaystation. Many restaurants just next to hotel and shopping center in the next corner.
Bauline
Bauline, 1-night trip
10/10 Exceptional
Sep 3, 2024
It was an amazing hotel, everything we needed was around us, we enjoyed our stay so much, the staff was very friendly and helpful, special thanks to Mr Faisal who helped us a lot and made our stay more comfortable and pleasant
amany
amany, 7-night trip
8/10 Very good
Apr 8, 2025
This is one of the many hotels surrounding the train station in Geneva. This one is modern and can be reached easily via an undergound passage to a pedestrian mall, something to consider if you have heavy bags. Very clean facility, comfortable but sparse rooms. Very good buffet breakfast. Efficient staff at the front desk. Walkable to the lake and area hotels and shops, even a walk across the bridge takes no more than 20 minutes. I would stay here again.
Robert
Robert, 2-night trip
10/10 Exceptional
Sep 10, 2024
Hotel is near the Cornavin train station yet in a quiet location and close to restaurants in all directions. Hotel staff were helpful and rooms were clean. We were able safely leave some of our stuff for storage while we took extended side trips.
Juan
Juan, 5-night trip
8/10 Very good
Apr 22, 2024
The staff were very helpful.
Pam
Pam, 1-night trip
10/10 Exceptional
Sep 21, 2024
Hotel is absolutely breathtaking. Accommodations crisp white and spotless!! Steps away from downtown shopping and gorgeous landmarks. 5 star all the way
Brenda
Brenda, 2-night trip
10/10 Exceptional
Dec 25, 2024
Well rounded hotrl
Omar
Omar, 4-night trip
10/10 Exceptional
Sep 26, 2023
Nice place, reasonably priced, close to trains and waterfront.
camela
camela, 2-night trip
10/10 Exceptional
Jun 25, 2023
Really well siruated with very friendly staff. Lovely breakfast room.