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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury hotel with spa, near Santa Fe Center Mall

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Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Sauna, hot tub, body treatments, hydrotherapy, aromatherapy, body wraps
Junior Suite, 1 King Bed | Executive lounge
Front of property
Executive Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Indoor pool
In the heart of Santa Fe, JW Marriott Hotel Mexico City Santa Fe offers a tranquil retreat with an indoor pool and Oriental Spa. Indulge in Italian cuisine at one of the two restaurants, enjoy free WiFi in public areas, or unwind by the fireplace in the lobby. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Spa
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,153
CNY1,378 total
includes taxes & fees
Oct 17 - Oct 18

Why we love this property

Spa escape sanctuary
The full-service spa offers aromatherapy, facials, and soothing massages for total bliss. A sauna, hot tub, and garden complete this wellness haven.
Garden luxury oasis
Stroll through the enchanting garden at this luxury hotel, a peaceful sanctuary where nature and elegance blend into a refreshing escape.
Pasta and plates
This hotel features 2 restaurants, including an Italian eatery. Guests can savor buffet breakfast with vegan and vegetarian options at the bar.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Egyptian cotton linens
Separate bedroom
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

View from room

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Egyptian cotton linens
Separate bedroom
Down duvet
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
HDTV
Pillow menu
Premium bedding
Egyptian cotton linens
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Pool

The Westin Santa Fe, Mexico City

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 919 reviews
The price is CNY1,115
CNY1,333 total
includes taxes & fees
Oct 17 - Oct 18
The Westin Santa Fe, Mexico City
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About the neighborhood

Map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219

What's nearby

  • Samara Shops - 2 min walk - 0.2 km
  • Expo Santa Fe Mexico - 9 min walk - 0.8 km
  • Parque La Mexicana - 15 min walk - 1.3 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km
  • Ciudad de los Ninos - 19 min walk - 1.6 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 67 min drive
  • Mexico City Fortuna Station - 20 min drive
  • Tlalnepantla de Baz Station - 27 min drive
  • Tultitlan Lecheria Station - 27 min drive
  • Santa Fé Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Fisher's - ‬2 min walk
  • ‪Vapiano - ‬2 min walk
  • ‪Quattro - ‬1 min walk
  • ‪Cúa - ‬1 min walk
  • ‪Restaurant CUA - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

JW Marriott Hotel Mexico City Santa Fe puts you within a 10-minute drive of Paseo de la Reforma and Santa Fe Center Mall. Guests can visit the spa to be pampered with massages, aromatherapy, or Ayurvedic treatments, and Quattro, one of 2 restaurants, serves Italian cuisine. An indoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 221 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 120 per night)
    • Onsite valet parking (MXN 120 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Grab bar in bathtub
  • Roll-in shower
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LED TV
  • Cable TV channels
  • First-run movies
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs

Special features

Spa

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Dining

Quattro - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar.
Cua - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 142 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MXN 450 for adults and MXN 190 for children
  • Airport shuttle service is offered for an extra charge of MXN 2200 per vehicle (roundtrip)

Parking

  • Self parking costs MXN 120 per night
  • Valet parking costs MXN 120 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Santa Fe offer free cancellation for a full refund?

Yes, JW Marriott Hotel Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JW Marriott Hotel Mexico City Santa Fe?

Yes, there's an indoor pool.

Are pets allowed at JW Marriott Hotel Mexico City Santa Fe?

Sorry, pets aren't allowed.

Is parking offered on site at JW Marriott Hotel Mexico City Santa Fe?

Yes. Self parking costs MXN 120 per night. Valet parking costs MXN 120 per night.

Is airport shuttle service offered by JW Marriott Hotel Mexico City Santa Fe?

Yes, an airport shuttle is available. The charge is MXN 2200 per vehicle roundtrip.

What are the check-in and check-out times at JW Marriott Hotel Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Express check-out and contactless check-out are available.

What is there to do at JW Marriott Hotel Mexico City Santa Fe and nearby?

JW Marriott Hotel Mexico City Santa Fe has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near JW Marriott Hotel Mexico City Santa Fe?

Yes, there are 2 onsite restaurants, featuring Italian cuisine.

What's the area around JW Marriott Hotel Mexico City Santa Fe like?

JW Marriott Hotel Mexico City Santa Fe is a short 18-minute walk from Santa Fe Center Mall and 10 minutes' walk from Expo Santa Fe Mexico.

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JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Shower
Restaurant

Reviews

10/10 Exceptional

Todo excelente
Axel, 3-night trip

10/10 Exceptional

Spotless and great service as use
andres, 1-night trip

8/10 Very good

X
Eduardo, 1-night trip

10/10 Exceptional

Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Antonio Rebolledo, 3-night trip

10/10 Exceptional

excelente
JORGE DANIEL HOYOS, 5-night trip

10/10 Exceptional

Great Hotel at a great price!
Manuel Alejandro, 1-night trip

10/10 Exceptional

Great, clean hotel. Excellent service and friendly staff. Definitely would stay again.
Khalil, 1-night trip

10/10 Exceptional

5 Stars

The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Thomas, 2-night trip

6/10 Good

My stay was a little disappointing…they had no hot water for the shower on my first morning. The
2-night trip

8/10 Very good

Nice property!
Juan, 1-night trip

10/10 Exceptional

It is an aging property but it remains quiet, comfortable, and sparkling clean. Marriott Bonvoy service remains impeccable (reception, concierge, room service).
Polina, 1-night trip

10/10 Exceptional

Love the staff attitude, excellent customer service from the vallet service, door bell to the manager. Highly recomend you to ask for top floor, view is excellent from business lounge.
Waheed, 2-night trip

10/10 Exceptional

.
Eugenio, 2-night trip

10/10 Exceptional

Everything ok thanks
Alberto F, 1-night trip

10/10 Exceptional

Good
Pedro, 3-night trip

6/10 Good

A lot of their plugs didn’t work. And the air conditioner/heater made a lot of noise. However, the staff was very nice and attentive. The room was clean and so was the entire hotel.
Jeniffer, 3-night trip

10/10 Exceptional

Going to the JW Marriott Santa Fe is like going home. Super friendly staff where everybody calls me by my name. Clean rooms and if any issue arises, the fix it immediately and more.
Gustavo, 6-night trip

10/10 Exceptional

Excelent service. Safe
jose alberto garcia, 4-night trip

10/10 Exceptional

Gd
Moussa, 3-night trip

8/10 Very good

Tks
Rodrigo, 1-night trip

10/10 Exceptional

Good
James Ywh-Ren, 3-night trip

10/10 Exceptional

Ii
José Francisco, 2-night trip

2/10 Poor

Horrible
MARILENNY, 5-night trip

4/10 Fair

A/c not working
Nestor, 4-night trip

8/10 Very good

Three great things about the Marriott: / amazing staff and attentiveness / great breakfast / reasonable parking price One thing I did not like is that they charge you extra for bottled water, which is unreasonable as first of all its a 5 star hotel and second we are in Mexico City and we cannot drink tap water. They should offer alternatives to reduce plastic like maybe thermos with filtered water or pitchers of drinking water.
Alessandra, 1-night trip