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Hotel California

3.0 star property
Central Santa Cruz hotel with restaurant, connected to a shopping center

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Photo gallery for Hotel California

Free daily continental breakfast
Exterior detail
Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished
Reception
Interior detail
Located in the heart of a shopping center, Hotel California offers a convenient retreat. Enjoy continental breakfast, dry cleaning services, and luggage storage while staying connected with free in-room WiFi. Take advantage of an area shuttle and 24-hour front desk for added convenience.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Free breakfast
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • 24-hour room service
  • Business center
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Free grocery shopping service

Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 2
  • 1 Double Bed

Standard Quadruple Room

Highlights

Individually furnished
Individually decorated
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Minibar
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
c. Charagua Nro. 23 (7 Calles), Santa Cruz

What's nearby

  • San Lorenzo Cathedral - 9 min walk - 0.8 km
  • Plaza 24 de Septiembre - 9 min walk - 0.8 km
  • Ramon Tahuichi Aguilera Stadium - 14 min walk - 1.2 km
  • Santa Cruz Zoo - 4 min drive - 4.2 km
  • Ventura Mall - 5 min drive - 4.5 km

Getting around

  • Santa Cruz (VVI-Viru Viru Intl.) - 29 min drive
  • Santa Cruz de la Sierra Station - 12 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Salteñería Hamacas - ‬3 min walk
  • ‪La Barca - ‬2 min walk
  • ‪Las Delicias - ‬6 min walk
  • ‪Pollos Moderno - ‬4 min walk
  • ‪Pollo Chuy - ‬9 min walk

About this property

Hotel California

When visiting Santa Cruz, Hotel California is a great choice to consider. Free perks include WiFi and continental breakfast daily between 8:00 AM and 10:00 AM.

At a glance

DONE

Hotel size

    • 19 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:30 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking nearby
DONE

Offsite

    • Area shuttle within 10 km*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Free reception
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (248 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2006
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 15-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

Optional extras

  • Area shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel California Santa Cruz
Hotel California Hotel
Hotel California Santa Cruz
Hotel California Hotel Santa Cruz

Frequently asked questions

Does Hotel California offer free cancellation for a full refund?

Yes, Hotel California does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel California?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel California?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel California?

You can check in starting at 2:30 PM. Check-out time is noon.

Are there restaurants at or near Hotel California?

Yes, there's an onsite restaurant.

What's the area around Hotel California like?

Hotel California is in the heart of Santa Cruz, a short 11-minute walk from San Lorenzo Cathedral and 11 minutes' walk from Plaza 24 de Septiembre.

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Hotel California Reviews

Reviews

7.0

Good

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

This hotel was not open

The hotel was “closed” we booked, took a taxi there and the business was shuttered.. Had to find another hotel. This was appalling, how can a shuttered up hotel appear on hotels.com as available to book.
Paul, 1-night trip

6/10 Good

Average

8/10 Very good

Céntrico

Estadía cómoda y tranquila. Área segura hasta 7 p.m. aproximadamente. Después llegar en taxi.

6/10 Good

Decent hotel.

A decent, modest hotel, not too far from the centre or malls/restaurants. Staff could've made the experience better by being a little more friendly. I believe that customer service makes or breaks an experience. I would suggest the staff look a little more happy and pleased to help out and make the tourists visit more pleasurable to ensure return visits IMO. :D

10/10 Exceptional

Recomendable

Fue muy bueno ospedarme ahi, muy buena atencion y siempre tuve informacion disponble siempre que la requeri. totalmente recomendable

8/10 Very good

フランスパン

エレベーターがなく、上り下りがちょっと大変でしたが、朝食がフランスパン、ヨーグルトなど、大変美味しかった。

4/10 Fair

Not really my cup of tea

There is really nothing good to say about this hotel except that I felt safe and was reasonably comfortable. However, I would not stay here again. Breakfast was horrible. The neighborhood is horrible. Bedding was horrible. I am trying to make my way around South America and I have been choosing some hotels that are cheap and some that are more moderately priced. This was a cheap one and I got what I paid for.

6/10 Good

Hôtel central 5 mn de la place principale

Bon accueil ; personnel à l'écoute et de bon conseil .Chambre pas très grande mais propre . Mauvaise insonorisation , on entend tout les bruits d'ablution des autres occupants . Petits déjeuner basique mais correct . Super wifi ; c'est le seul hôtel en des semaines de voyage où j'ai pu utiliser Skype sans problème ;un gros bon point pour ça .

2/10 Poor

Hotelværelse levede ikke op til forventningerne

Hotellet levede ikke op til omtalen på Hotel.com Værelset var ikke rent, vandhane på badet kunne ikke åbnes, der var lukket af for vandet i bruseren. Hotelpersonale var serviceminded, da der blev bedt om hjælp, men her må du kunne spansk. Morgenmad var virkelig god. Alt i alt var det ikke prisen værd.

10/10 Exceptional

Impeccable!

The hotel is only a 5-10 minute walk to the main square and the cathedral. The owners are very helpful and friendly.

8/10 Very good

Muito confortável.

Super confortável, o bairro é bem feinho, mas é perto da praça central o que ajuda muito. Os funcionários são super solícitos e educados. Recomendo, só que é meio carinho.

8/10 Very good

Habitaciones cómodas y limpias

La estancia fue de una noche. Estuvo todo muy bien. Habitación cómoda. Limpia. Personal amable.

2/10 Poor

El peor tres estrellas de Santa Cruz de la Sierra

Un verdadero horror la ubicación, el aire acondicionado lo manejan desde el lobby, lo apagan cuando quieren y hay que estar pidiendo que lo prendan. La habitación 4 A que es la que me tocó no tiene agua caliente en la canilla y la ducha es intermitente, agua hirviendo y agua fría,se escuchan las descargas del inodoro de la habitación de al lado. Da miedo volver de noche. Cuando uno llega le dicen que hay un recargo del 3% si se paga con tarjeta. El personal es muy amable pero no tiene rotación, hacen lo que pueden. Ni loco volvería.

8/10 Very good

Nice hotel, in eclectic neighbourhood

It was a comfortable stay in a nice 3 star hotel. the staff were very friendly and most helpful.

6/10 Good

10/10 Exceptional

Bueno..

Excelente , solo que el desayuno medio escaso..

8/10 Very good

8/10 Very good

muito bom

Ótimo custo X beneficio

6/10 Good

Aceptable

Gente muy amable pero servicio mínimo en la habitación. Desayuno correcto. Tercer piso por escalera. Zona fea pero aparentemente segura. A diez cuadras de la plaza principal y a una del primer anillo. Habitación correcta, ducha excelente.

8/10 Very good

Buena relación precio-calidad

Buen hotel en Sta. Cruz de la Sierra, principalmente por su relación precio-calidad. Ningún lujo pero sí todo lo básico para una estadía cómoda: desayuno incluido, wi fi, aire acondicionado y buena ducha. Y muy útil, un frigobar en la habitación.

8/10 Very good

Bom.

Bom, comparando custo e benefício.

8/10 Very good

nice stay

good

10/10 Exceptional

Excellent service, very clean, good Internet

Pros: The location is very close to downtown Santa Cruz. There were pharmacies and restaurants close by. The hotel is kept very clean, same for my room. Service is excellent. If you have a question, they will answer it. If you need something it gets done. They go out of their way to make sure you are safe. Internet is very reliable. I used it 24/7. Speed averaged 1Mps download, 0.50Mps upload and connection was almost never lost.. With that speed you can watch low res Utube videos, but high res Utube videos start and stop. When I arrived, it was 8:30am; I expected to be charged a full day even though I only had use of the room for 3 1/2 hours. Upon checkout, the hotel owner told me I would not be charged for my arrival day because I only had use of the room for 3 1/2 hours. He did not have to do that. I was very impressed with both their fairness, honesty and transparency. Cons: After 8:00pm walking around outside of the hotel, might not be such a good idea.

8/10 Very good

Accueil familial

Bon hôtel, bon accueil, mais dommage, manque d'entretien technique de la salle d'eau, et connexion électrique.

8/10 Very good