When we arrived, the property had no power and no Wi-Fi. They didn’t tell us anything about the Wi-Fi — I found out myself when I tried to connect and a screen popped up showing they owed over $500 to their provider. On top of that, there was no cell service in the area, and with a storm approaching the next day, it didn’t feel safe to stay. We ended up leaving because there was literally no way to communicate or get any updates.
Even with all that, the hotel still denied our refund request. I can’t imagine a more valid reason for asking for a refund than showing up to a hotel with no basic utilities at all. Easily one of the most disappointing experiences I’ve had with a hotel.
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Wonderful front desk service. Deluxe room was wonderful. Everything we needed for a wonderful night. Would absolutely stay here again.
Matthew
Matthew,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 11 日
Felt like the floor was very weak and uneven.moved over a inch up and down,Cramped space , not worth half what paid to stay not recommend.
James
James,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 21 日
The cabin we stayed in was nice and quiet. The only I thing I wish was better was that the floors were cleaner. There was a lot of dust a debri from outside when we arrived.
Michelle
Michelle,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Very nice n spacious cabin
This is very spacious cabin,,its almost like a hotel room..very convenient bed,sofa, bathroom..also kept very clean..also outside areas are kept clean n beautiful, just in entrance to the park..would definitely stay here again
Vijay Anand
Vijay Anand,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 16 日
Room was dirty. Old hairy soap left in the shower. Dust. Dirty mirrors and tables everywhere.
Not only that the second day of my s d ay. The housekeeper without knocking enters my room.... wth!
Danielle
Danielle,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Upon arriving the microwave didn’t work and no hot water. After a talk with people in the office and returning from dinner everything was perfect! The fireplace and a nice bonus and warmed us nicely after an unexpected day in the snow. The beds were very comfortable and we really enjoyed our stay.
Kimberly
Kimberly,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
I was cozy place with a fire place inside the room. Even I booked at the last moment in the night, they responded me right away. It was a pleasant stay.
I will recommend this place to my friends.
Hyungeun
Hyungeun,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 8 日
We stayed in the premium cottage. It was nice and bright inside and felt private and quiet. We did not have cell service and the WiFi was ok but sign said it could be spotty. Had to ask for a hair dryer but they were all out. It was fine for a night close to the national park.
Traci
Traci,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 7 日
Jeremy
Jeremy,1 晚行程
Orbitz真实住客点评
10/10 绝佳
2025 年 10 月 7 日
The premium cabin was better than advertised! It was clean, quiet, and we were able to access WiFi in the cabin. It was slow but definitely better than nothing!
Not sure where all the bad reviews were coming from because it was exactly as I expected
Ashton
Ashton,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 7 日
It was a perfect little room at the gate to Mt Rainer making our morning a little easier. We did not have any cell service and the WiFi doesn’t reach the cabins but that was perfect for us