A great choice for a stay in Valdivia, Hotel Puerta del Sur features a marina. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000
What's nearby
Rio Cruces Bridge - 3 min walk - 0.3 km
Costanera Arturo Prat - 2 min drive - 1.3 km
Valdivia Square - 2 min drive - 1.3 km
Casino Mundo Dreams - 2 min drive - 1.6 km
Cervecería Kunstmann - 3 min drive - 2.7 km
Getting around
Valdivia (ZAL-Pichoy) - 29 min drive
Antilhue Station - 40 min drive
Area shuttle (surcharge)
Restaurants
La Bota Brewrestaurant - 7 min walk
Bar Bundor - 13 min walk
Otto Sandwich - 15 min walk
La Última Frontera - 13 min walk
Café Haussmann - 14 min walk
About this property
Hotel Puerta del Sur
A great choice for a stay in Valdivia, Hotel Puerta del Sur features a marina. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.
At a glance
DONE
Hotel size
39 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Paddleboard on site
What to do
Kayaking
Boat tours
Paddleboard on site
Pool table
Bicycle tour information
Fishing
Working away
Business center
Meeting room
Computer station
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Porter/bellhop
Free bicycle rentals
Bike cleaning
Pool loungers
Pool umbrellas
Paddleboard on site
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
Seasonal outdoor pool
Marina
3 hot tubs
Sauna
Banquet hall
Dock
Outdoor entertainment area
Accessibility
Elevator
Elevator door width (inches): 39
Area rugs in room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Espresso maker
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Dining table
More
Daily housekeeping
In-room safe
Access via exterior corridors
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
Optional extras
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CLP 53500.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 9:00 PM
The seasonal pool is open from December to March
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia
Frequently asked questions
Does Hotel Puerta del Sur offer free cancellation for a full refund?
Yes, Hotel Puerta del Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerta del Sur?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Hotel Puerta del Sur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Puerta del Sur?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Puerta del Sur?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at Hotel Puerta del Sur?
No, this hotel doesn't have a casino, but Casino Mundo Dreams (2-min drive) is nearby.
What is there to do at Hotel Puerta del Sur and nearby?
Have fun with onsite activities like kayaking, fishing, and cycling. Additional recreation nearby includes casino gaming. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a seasonal outdoor pool and a sauna. Hotel Puerta del Sur also has a fitness center and a garden.
Are there restaurants at or near Hotel Puerta del Sur?
Yes, there's an onsite restaurant.
Does Hotel Puerta del Sur have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Puerta del Sur like?
Hotel Puerta del Sur is located by the river, a short 2-minute walk from Rio Cruces Bridge and 17 minutes' walk from Southern University of Chile Botanical Garden.
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Reviews
Hotel Puerta del Sur Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.2
Eco-friendliness
8.8
Property conditions & facilities
Reviews
10/10 Exceptional
Aug 30, 2025
Un excelente lugar para disfrutar la naturaleza. Excelente servicio
Karla
Karla, 2-night trip
10/10 Exceptional
Dec 31, 2024
This hotel is spectacular, great location, great food great, beautiful!
Colin
Colin, 1-night trip
10/10 Exceptional
Mar 11, 2025
Jewel in Valdivia
Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Antonia
Antonia, 1-night trip
10/10 Exceptional
Dec 3, 2024
Extremely nice hotel for the price.
Matt
Matt, 1-night trip
10/10 Exceptional
Jun 24, 2025
La atención y el hotel
Agustina
Agustina, 1-night trip
10/10 Exceptional
Apr 4, 2025
Great restaurant and amenities. In a good location near to Valdivia.
Gary
Gary, 2-night trip
10/10 Exceptional
Mar 2, 2025
Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Marion
Marion, 4-night trip
10/10 Exceptional
Mar 28, 2025
Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Alejandro
Alejandro, 2-night trip
10/10 Exceptional
Jan 5, 2025
Relaxing Vacations
Very good hotel, very conveniently located near a mangrove area, for bird watching
Alex
Alex, 2-night trip
10/10 Exceptional
Mar 23, 2025
Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
niall
niall, 2-night trip
10/10 Exceptional
Apr 15, 2025
Lady at breakfast was very accommodating.
George
George, 1-night trip
8/10 Very good
Nov 2, 2024
Excelente ubicación
JORGE
JORGE, 2-night trip
10/10 Exceptional
Feb 21, 2025
We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Todd
Todd, 1-night trip
10/10 Exceptional
Sep 28, 2023
Visita a hotel puerta del sur
Excelente atencio hotel familiar con un alto nivel de confort excelente atencion y un paisaje de ensueño
Francisco
Francisco, 2-night trip
10/10 Exceptional
Jun 6, 2024
The staff was great and the view from our room of the river was great.
Jose
Jose, 4-night trip
8/10 Very good
Oct 3, 2023
Nice hotel
It's a nice hotel, well located, very quiet and beautiful view of the river.
Eduardo S
Eduardo S, 1-night trip
8/10 Very good
Feb 23, 2025
El hotel es muy lindo, pero en la habitacion habia feo olor (como a humedad ... la verdad, estuvimos dos noches y ni avise ... no era super terrible, pero restaba). La vista muy linda, los espacios exteriores hermosos!! El bar muy lindo con fogones para disfrutar en dias frios.
Verified traveler
2-night trip
10/10 Exceptional
Jul 30, 2024
Es un hotel muy bonito, queda cerca del centro de Valdivia y tanto el servicio como la limpieza del hotel son impecables. Las vistas del hotel no tienen comparación y el desayuno incluido es ideal.!
Annelis
Annelis, 3-night trip
10/10 Exceptional
Jun 25, 2024
Perfect hotel within the city but around nature.
The “tinajas” hot tub experience was very smooth and peaceful.
Great to travel with little kids
Yenny A
Yenny A, 2-night trip
8/10 Very good
Mar 21, 2025
Lugar muy acogedor.
El hotel es genial, sus instalaciones y su entorno es único. Quizás deben tener una mayor variedad en la carta del restaurante y tener una precios más competitivos con otros locales de la ciudad. En cuanto al muelle se recomienda poner letreros de advertencia en la zona donde hay humedales para los niños que no conocen esa zona.
Rodrigo
Rodrigo, 2-night trip
10/10 Exceptional
Sep 15, 2023
Excelente es para volver
Me encanto el hotel vista maravillosa y una habitación cómoda y amplia ! Limpia y calentita
susana
susana, 1-night trip
10/10 Exceptional
Jan 11, 2025
Hotel tranquilo, muy buenas habitaciones, personal del hotel muy atento y dispuesto a atender los requerimientos de los huespedes. El hotel esta lejos de la zona turistica a pie (20min caminando). Pero en auto o Uber, a 5 min.
Leon
Leon, 4-night trip
8/10 Very good
Dec 6, 2024
Hotel interesante, cuartos grandes, acceso a rio, fire pitts, piscina exterior, jardines. Hotel muy agradable. Senti el restaurante un poquito carro comparado con otros lugares, especialmente el bar. Pero a parte de eso, todo estuvo muy bien
Jerome
Jerome, 2-night trip
6/10 Good
Jul 8, 2024
Falta calidad alimentos desayuno , personal con buena actitud , falta inversión en la propiedad
miguel
miguel, 4-night trip
6/10 Good
Feb 8, 2025
The property is dated and should be graded. Location is fine, but the price you pay is not worth it.!