HI Hotel Impala offers an inviting atmosphere near Alameda Hidalgo Park. Unwind with a rooftop view or coffee from the shop, then enjoy dinner at Mesón Alameda restaurant. With in-room WiFi, cooked-to-order breakfast options and concierge services at your fingertips.
Josefa Ortiz de Domínguez Auditorium - 15 min walk - 1.3 km
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Corregidora Stadium - 3 min drive - 3.4 km
Getting around
Queretaro Intl. Airport (QRO) - 36 min drive
Restaurants
Hotel Amberes - 3 min walk
El Rincón de los Sentidos - 4 min walk
La Esquina Barbacoa - 5 min walk
Taquería El Torito - 1 min walk
Tortas "Alex - 3 min walk
About this property
HI Hotel Impala
HI Hotel Impala features a rooftop terrace and puts you just a 5-minute drive from Josefa Ortiz de Domínguez Auditorium and Aqueduct of Santiago de Querétaro. Guests can visit the fitness center for a workout or grab a bite to eat at Mesón Alameda, which serves breakfast and dinner. Other features include a bar/lounge, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
112 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
3 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Mosquito nets
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Raised toilet seat
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Mesón Alameda - This family restaurant serves breakfast and dinner.
Sky Garden - Onsite rooftop bar. Open select days.
Cafe con Verde - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 200 per pet, per night
Parking
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro
Frequently asked questions
Does HI Hotel Impala offer free cancellation for a full refund?
Yes, HI Hotel Impala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Hotel Impala?
Yes, cats and dogs are welcome. There's a charge of MXN 200 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees.
Is parking offered on site at HI Hotel Impala?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at HI Hotel Impala?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at HI Hotel Impala and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near HI Hotel Impala?
Yes, there's an onsite restaurant, Mesón Alameda.
What's the area around HI Hotel Impala like?
HI Hotel Impala is in Downtown Querétaro, a short 15-minute walk from Aqueduct of Santiago de Querétaro and 18 minutes' walk from Josefa Ortiz de Domínguez Auditorium.
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Reviews
HI Hotel Impala Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.4
Location
7.6
Staff & service
7.6
Eco-friendliness
6.8
Property conditions & facilities
Reviews
6/10 Good
May 25, 2025
The staff is nice and friendly. The building is too old and the rooms have not ac.
Luis
Luis, 1-night trip
8/10 Very good
May 26, 2024
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Bryan Daniel
Bryan Daniel, 1-night trip
2/10 Poor
Aug 19, 2024
M
Jorge Roberto
Jorge Roberto, 1-night trip
2/10 Poor
May 7, 2025
No AC and room was very small.
Eric
Eric, 1-night trip
6/10 Good
Oct 16, 2024
Too noise you can’t sleep well in a very comfortable bed
Dora
Dora, 2-night trip
2/10 Poor
May 19, 2024
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Pierre
Pierre, 1-night trip
4/10 Fair
May 16, 2024
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Brian
Brian, 1-night trip
8/10 Very good
Aug 19, 2024
N/a
Conrado
Conrado, 2-night trip
10/10 Exceptional
Oct 4, 2025
Lilith
Lilith, 1-night trip
8/10 Very good
Sep 29, 2025
Muy bueno en general. Céntrico y amable el servicio
MARÍA DE LA LUZ
MARÍA DE LA LUZ, 1-night trip
4/10 Fair
Sep 25, 2025
mal experiencia
habitaciones con animales, baños se inundaba, sin aire acondicionado, el desayuno pésimo
José Ángel
José Ángel, 1-night trip
10/10 Exceptional
Aug 24, 2025
Jair
Jair, 1-night trip
6/10 Good
Aug 19, 2025
Podría mejorar
Las camas no son cómodas, son rígidas y el ruido del tráfico así como del servicio de recolección de basura están desde antes de las 7 am. La comida muy pequeñas raciones por el costo y no es rica la comida; mala relación costo beneficio en comida. El personal sí es muy amable y atento. El establecimiento es muy pequeño y complejo de entrar y salir.
Mirna
Mirna, 1-night trip
4/10 Fair
Aug 4, 2025
internet malisimo,estacionamiento poco disponible.
No hay mucha disponibilidad de estacionamiento, el internet no llegaba a la habitación en la recepción solo me daban largas, mandaron a revisar y que era problema del proveedor del servicio, pero les comente que afuera de la habitación si tenia.
Eliud
Eliud, 2-night trip
6/10 Good
Aug 1, 2025
mucho ruido a altas horas de la noche
martin
martin, 2-night trip
8/10 Very good
Jul 26, 2025
Hector
Hector, 1-night trip
10/10 Exceptional
Jul 20, 2025
Shan
Shan, 1-night trip
6/10 Good
Jul 20, 2025
Ulises
Ulises, 1-night trip
6/10 Good
Jul 16, 2025
Good
Cerca a puntos de interés
Eugenio
Eugenio, 1-night trip
8/10 Very good
Jul 5, 2025
Christian
Christian, 1-night trip
10/10 Exceptional
Jul 4, 2025
Erick
Erick, 1-night trip
10/10 Exceptional
Jun 24, 2025
Solo pase una noche pero estuvo bastante bien. Para lo que lo requeria
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Jun 17, 2025
JUAN MANUEL
JUAN MANUEL, 1-night trip
8/10 Very good
Jun 12, 2025
Apenas aceptable el precio
Pablo
Pablo, 1-night trip
8/10 Very good
Jun 7, 2025
Todo súper bien, solo que me tocó una habitación que da a la avenida y se escuchaba mucho ruido.