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Select Club at Sandos Caracol All Inclusive - Adults Only Area

4.0 star property
Playa del Carmen beachfront property with 7 restaurants and free water park

Choose dates to view prices

Located near Guadalupe Church, Select Club at Sandos Caracol All Inclusive - Adults Only Area offers a tranquil retreat with 9 on-site restaurants and Spa Sandos. Unwind on the white sand beach, indulge in yoga classes or parasailing activities, and connect with free in-room WiFi. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 9 bars/lounges
  • Full-service spa
  • Outdoor pool and 3 hot tubs
  • Free water park
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles
  • Free beach cabanas

Feel at home (6)

  • Rollaway/extra beds available (surcharge)
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room Superior

Free minibar, in-room safe, desk, laptop workspace

Room Superior

  • 39 sq m
  • Sleeps 2

View all photos for Room Deluxe

Free minibar, in-room safe, desk, laptop workspace

Room Deluxe

  • 41 sq m
  • Sleeps 2

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • 62 sq m
  • Sleeps 2

View all photos for Deluxe Select Club, King Bed with Sofabed and Jetted Tub

Free minibar, in-room safe, desk, laptop workspace

Deluxe Select Club, King Bed with Sofabed and Jetted Tub

8.6 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Sofa bed
Blackout drapes/curtains
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Select Club 2 Double Beds or 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Select Club 2 Double Beds or 1 King Bed

7.6 out of 10
Good
(30 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub | Free minibar, in-room safe, desk, laptop workspace

Penthouse Select Club, 1 king bed with Sofabed and Jetted Tub

7.0 out of 10
Good
(7 reviews)

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free minibar items
HDTV
Sofa bed
Blackout drapes/curtains
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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8.0 out of 10, Very Good, 1,000 reviews
The price is CNY2,189
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About the neighborhood

Map
Carretera Chetumal Pto Juarez, Km295, Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 14 min walk - 1.2 km
  • Gran Coyote Golf - 5 min drive - 1.8 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 5.3 km
  • Quinta Avenida - 12 min drive - 6.7 km
  • Maroma Beach - 29 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Tulum Intl. Airport (TQO) - 105 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Laguna - ‬5 min walk
  • ‪El Templo - ‬3 min walk
  • ‪Bar L'Elefant - ‬1 min walk
  • ‪Restaurante Riviera - ‬6 min walk
  • ‪Las Máscaras - ‬4 min walk

About this property

Select Club at Sandos Caracol All Inclusive - Adults Only Area

At Select Club at Sandos Caracol All Inclusive - Adults Only Area, you can spend time at the beach enjoying free cabanas, beach umbrellas, and beach massages, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 7 restaurants and the 9 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a poolside bar, a health club, and a fitness center. Fellow travelers like the overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • 7 restaurants
  • 9 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Padel court
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Ecotours
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Sailing
  • Personal watercraft (motorized)
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Windsurfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 16 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Outdoor padel court
  • Outdoor pickleball court
  • 3 hot tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 42-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Sandos has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • A damage deposit of MXN 5000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 85 per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or hot tub
  • Guests under 18 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Property Registration Number 008-007-006283/2025

Also known as

Sandos Caracol Eco-Resort Adults Only All Inclusive
Sandos Caracol Eco Select Club
Sandos Caracol Eco Select Club Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive Playa del Carmen
Sandos Caracol Select Club Adults All Inclusive
Sandos Caracol Eco Resort Select Club All Inclusive
Sandos Caracol Eco Resort Spa Adults Only All Inclusive
Sandos Caracol Eco Inclusive
Sandos Caracol Select Club Adults Only All Inclusive
Select Club at Sandos Caracol All Inclusive Adults Only Area
Sandos Caracol Eco Resort Select Club All inclusive Adults Only
Sandos Caracol Eco Resort Select Club Adults Only All inclusive

Frequently asked questions

Is there a pool at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, there's an outdoor pool.

Are pets allowed at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Sorry, pets aren't allowed.

Is parking offered on site at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, there's free self parking.

Is airport shuttle service offered by Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.

Is there an onsite casino at Select Club at Sandos Caracol All Inclusive - Adults Only Area?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Select Club at Sandos Caracol All Inclusive - Adults Only Area and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, ecotours, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Select Club at Sandos Caracol All Inclusive - Adults Only Area also has 9 bars, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Select Club at Sandos Caracol All Inclusive - Adults Only Area?

Yes, there are 7 onsite restaurants.

Does Select Club at Sandos Caracol All Inclusive - Adults Only Area have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Select Club at Sandos Caracol All Inclusive - Adults Only Area like?

Select Club at Sandos Caracol All Inclusive - Adults Only Area is a short 12-minute walk from Playa Xcalacoco and 9 minutes' walk from Chun-Zumbul (diving site).

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Reviews

Select Club at Sandos Caracol All Inclusive - Adults Only Area Reviews

7.6

Good

8.4

Cleanliness

8.0

Location

8.4

Staff & service

8.0

Property conditions & facilities

Popular mentions

Food
Service staff
Adults
Beach
Restaurant
Room
Children
Booking
Drinks
Buffets

Reviews

10/10 Exceptional

love it with all nature in the hotel.
Gang, 4-night trip

10/10 Exceptional

Staff was very friendly and there was nice variety of things to do
Deacon, 4-night trip

8/10 Very good

Overall everything was great, very friendly and helpful staff. Only feedback is too much hustling for buying extras (massage, excursion, club tour etc) had to decline sales pitch ~10 times a day
Brian, 7-night trip

10/10 Exceptional

Amazing, really enjoyed my stay and excellent staff service.
Karla, 4-night trip

10/10 Exceptional

Great stay!
Nathan, 4-night trip

8/10 Very good

We only stayed two nights but it was very nice! Make sure you bring mosquito repellent! The boat ride was nice I honestly do not have any complaints. It was nice seeing animals all around. Beware of the snakes also we seen a bird drop one out of its mouth on the walkway.
Brittany, 2-night trip

10/10 Exceptional

We came here for our 25th anniversary trip because of the jungle, wildlife and onsite activities. It did not disappoint!
Jamie, 7-night trip

8/10 Very good

Sandos Caracol has everything we needed to relax and enjoy our vacation. The food was great, the pool were quiet, and the spa was incredibly professional!
Alex, 5-night trip

10/10 Exceptional

It was gorgeous and a wonderful experience. I plan to come back
Monica, 7-night trip

6/10 Good

The walking trails and the ruins were nice. The cenotes were nice too.
Christopher Charles, 5-night trip

8/10 Very good

Nice resort, lots of wildlife and jungle feeling.
Melissa, 7-night trip

10/10 Exceptional

Huge resort! Love it
Orlando, 7-night trip

8/10 Very good

A large resort with a lot of options. Resort staff were very friendly and helpful.
Tim, 3-night trip

10/10 Exceptional

Loved the walking paths and the natural habitat for the animals.
Wendi, 8-night trip

8/10 Very good

Havier the front dest concierge is a legend. Antonio IS the best hibachi chef ever. Julio,Ruben,Isidro, and Eduardo these are the names that stood out all the staff is great but these went above many times. This resort is perfect would go back!!!!!
Stephanie Renee, 6-night trip

10/10 Exceptional

There’s lots to do as it’s a big resort! Loved that they had performers every single night, and there was always something open for food!
Aurora, 8-night trip

8/10 Very good

Better than we expected
Kevla C, 3-night trip

2/10 Poor

This hotel is very old and not well maintained. The restaurants food is below par and very limited to 3 choices without good food.
Ana, 5-night trip

2/10 Poor

This site does not allow enough characters to give an complete review. Within 2 days we wanted to leave but with it being New Year everything else was booked. From checkin it was clear we made the wrong choice. Our toilet was clogged on arrival. After calling twice and waiting hours, someone finally came left plunger at the door and walked away. Resort is beautiful, and the wild life especially the spider monkeys is the only pros. Everything else was a con. Food was often cold or lukewarm, even when made to order. Staff seemed uninterested, and we witnessed a server being rude and mocking a guest. Several areas smelled like sewage, which was unpleasant due to the open-air layout. We paid extra to stay over New Year but the festivities required additional fees, leaving the event mostly empty. Restaurant reservations were confusing and inconsistent. On New Year Eve, even the buffet required reservations, which no one told us. My wife skipped lunch and had nowhere to eat and room service was elite members only we were later told despite being told otherwise. At the taco restaurant my wife ordered cheese pizza. After 45 minutes, ham pizza arrived and we were told to “just take it.” Hot water was inconsistent, the room had only one small trash can, beach towels were hard to get, and WiFi non existent making using their app impossible. We paid for adults-only, yet kids were everywhere. The adult pool had no swim-up bar and no atmosphere. Prior negative reviews were all spot on.
Drew, 7-night trip

10/10 Exceptional

Good property and staff. You can get restaurant reservations through the app. The senote by room 63 is the best one if you want a peaceful environment to reflect. The lis iridos resturant has great steaks, i would recommend. The brazillian steak resturant is also great. The buffet can be hit or miss but generally its not bad. Nidos has good tacos and its open 24/7. I would recommend red salsa for spice lovers
Taranvir, 5-night trip

10/10 Exceptional

It was nice :)
Charles, 4-night trip

10/10 Exceptional

Third stay- so much to see. Monkeys, cenotes. The property is awesome. It’s not fully luxury, but it’s nice, safe, staff very friendly. We have zero complaints, food is good, they updated the beach so you can get in the water now. Great for couples or families especially if you aren’t looking for an Americanized concrete jungle
Bethany Renea, 4-night trip

10/10 Exceptional

Had a great time here, no issues
Savanna Sonia, 5-night trip

6/10 Good

M
Karen Paola, 4-night trip

8/10 Very good

Lovely place loved the senotes( clean water pools) and the wild life the food was good the restaurants were wonderful Staff friendly the beach was rocky but plenty of pools We keep returning because Sandos doesn’t disappoint
Susan, 5-night trip