Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
Enjoy your visit to Xalapa with a stay at HB Xalapa. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
90 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Working away
Computer station
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Smooth flooring in room
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 195 for adults and MXN 145 for children
Pets
Pet deposit: MXN 1000 per day
Pets are allowed for an extra charge of MXN 500 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
HB Hoteles
HB Hoteles Xalapa Hotel
HB Hoteles Hotel Xalapa
HB Hoteles Xalapa
HB Xalapa
Hoteles HB
Hoteles HB Xalapa
Hoteles Xalapa
Xalapa Hoteles
HB Xalapa Hotel
HB Xalapa Xalapa
HB Hoteles Xalapa
HB Xalapa Hotel Xalapa
Frequently asked questions
Is there a pool at HB Xalapa?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at HB Xalapa?
Yes, pets are welcome. There's a charge of MXN 500 per pet, per day, and there's also a deposit of MXN 1000 per day. Food and water bowls are available.
Is parking offered on site at HB Xalapa?
Yes, there's free self and valet parking.
What are the check-in and check-out times at HB Xalapa?
Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Check-out time is noon.
Is there an onsite casino at HB Xalapa?
No, this hotel doesn't have a casino, but Big Bola Casino (4-min drive) is nearby.
What is there to do at HB Xalapa and nearby?
HB Xalapa has an outdoor pool and a fitness center, as well as a garden.
Are there restaurants at or near HB Xalapa?
Yes, there's an onsite restaurant.
What's the area around HB Xalapa like?
HB Xalapa is a short 18-minute walk from Plaza Las Animas Mall and 11 minutes' walk from Interactive Museum of Xalapa (MIX).
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Reviews
HB Xalapa Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.2
Cleanliness
8.4
Location
9.0
Staff & service
9.0
Eco-friendliness
9.0
Property conditions & facilities
Reviews
8/10 Very good
May 6, 2025
Very clean & very upscale for the price
Carlos
Carlos, 2-night trip
10/10 Exceptional
May 25, 2025
Room service was excellent! Fast and reliable.
Valeria
Valeria, 2-night trip
10/10 Exceptional
Jan 4, 2025
The location is convenient and the hotel is up to date
Jane
Jane, 1-night trip
10/10 Exceptional
May 26, 2025
Excelente
Abel
Abel, 2-night trip
10/10 Exceptional
Mar 23, 2025
Excelente
Yesenia
Yesenia, 1-night trip
10/10 Exceptional
May 23, 2025
NA
Fernando Emmanuel
Fernando Emmanuel, 2-night trip
8/10 Very good
Jan 25, 2025
N
Francisco
Francisco, 1-night trip
10/10 Exceptional
Apr 6, 2025
.
David Salomón
David Salomón, 1-night trip
10/10 Exceptional
Mar 8, 2025
Restaurant Service is a disaster and the good quality is bad
JULIO
JULIO, 2-night trip
8/10 Very good
Sep 1, 2024
M
Jose
Jose, 1-night trip
8/10 Very good
Oct 25, 2024
Excellent hotel and staff
I had a wonderful stay at the HB Xalapa. The staff was very friendly and professional. Despite being next to a busy road, the room was surprisingly quiet. The bed was amazing! I really slept well in and the room itself was well apportioned. The only reason I did not give top marks was because the WiFi was poor - I could not a consistent and stable connection and had to use data on my phone and give up trying to use my computer. For such a lovely hotel, it would have been nice to have a small fridge in the room but other than those 2 things I was very satisfied with my stay.
Rhona
Rhona, 2-night trip
8/10 Very good
Oct 22, 2024
They not have refrigerator o ice machine there wasn’t in the restaurant
Humberto
Humberto, 4-night trip
10/10 Exceptional
Oct 5, 2025
Totalmente recomendable
Jorge
Jorge, 1-night trip
10/10 Exceptional
Sep 27, 2025
Todo bien
Sandra Luz
Sandra Luz, 1-night trip
10/10 Exceptional
Sep 27, 2025
Noe
Noe, 1-night trip
10/10 Exceptional
Sep 20, 2025
Nataly
Nataly, 1-night trip
6/10 Good
Sep 17, 2025
Cumplidor, nada espectacular
RUBEN
RUBEN, 1-night trip
10/10 Exceptional
Sep 13, 2025
Emmanuel
Emmanuel, 2-night trip
10/10 Exceptional
Sep 11, 2025
Susana Maria
Susana Maria, 1-night trip
10/10 Exceptional
Sep 11, 2025
Lucia
Lucia, 1-night trip
10/10 Exceptional
Aug 30, 2025
Juan Carlos
Juan Carlos, 2-night trip
10/10 Exceptional
Aug 27, 2025
MONICA ISABEL
MONICA ISABEL, 2-night trip
10/10 Exceptional
Aug 26, 2025
Excelente opción y buffet espectacular
El hotel está remodelado y quedó muy bien. Todos son muy amables y el desayuno buffet es espectacular, sobre todo las picadas de manteca y los plátanos fritos.