In the heart of Hanoi, The Hanoi Club Hotel & Residences offers an upscale retreat with a casino and golfing facilities. Relax at the spa, grab a coffee at the cafe, or practice yoga in fitness classes. With free WiFi and helpful staff, this hotel near Hoan Kiem Lake is perfect for families.
Hanoi Old Town Night Market - 3 min drive - 3.0 km
Hoan Kiem Lake - 4 min drive - 3.4 km
Getting around
Noi Bai Intl. Airport (HAN) - 20 min drive
Hanoi Railway Station - 5 min drive
Hanoi Gia Lam Station - 7 min drive
Hanoi Long Bien Station - 29 min walk
Airport shuttle (surcharge)
Restaurants
Mía Coffee - 3 min walk
Bún Chả Kính Mời - 1 min walk
Phở Tứ Hùng - 5 min walk
Duy Trí Café - 3 min walk
Xưa Nay - chè & trà - 4 min walk
About this property
The Hanoi Club Hotel & Residences
The Hanoi Club Hotel & Residences features a casino and puts you just steps from West Lake. Guests can relax at the sauna, work out at the fitness center, or grab a bite to eat at the coffee shop/cafe. An outdoor pool, a steam room, and a children's pool are other highlights. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
140 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 25+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free covered onsite valet parking
DONE
Transfers
Airport shuttle from 6:00 AM to 11:30 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Playground
What to do
Tennis lessons
Fitness classes
Yoga classes
Pro golf lessons
Bicycle rentals nearby
Scooter/moped rentals nearby
Working away
Business center
5 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Golf clubs on site
Pool umbrellas
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
Fitness center
Golf driving range on site
An outdoor pool
Casino
Full-service spa
Golf pro shop on site
Casino slot machine
2 outdoor tennis courts
Sauna
Steam room
Reception hall
Accessibility
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
43-inch LCD TV
Premium cable channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi (speed of 25+ Mbps) and free wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Fees & policies
Refundable deposits
Deposit: VND 500000 per accommodation, per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately VND 300000 for adults and VND 300000 for children
Airport shuttle service is offered for an extra charge of VND 660000 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for VND 700000.0 per night
Guests must contact this property in advance to reserve high chairs
Pool, spa, & gym (if applicable)
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 3 years old are only allowed in the swimming pool with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Also known as
Club Hotel & Palais Residences
Club Palais Residences
Hanoi Club Hotel & Lake Palais Residences
Hanoi Club Lake Palais Residences
The Hanoi Club Hotel Hanoi
Hanoi Club Hotel Lake Palais Residences
Club Hotel Lake Palais Residences
Club Lake Palais Residences
The Hanoi Club Hotel Lake Palais Residences
The Hanoi & Residences Hanoi
The Hanoi Club Hotel Residences
The Hanoi Club Hotel & Residences Hotel
The Hanoi Club Hotel & Residences Hanoi
The Hanoi Club Hotel Lake Palais Residences
The Hanoi Club Hotel & Residences Hotel Hanoi
Frequently asked questions
Does The Hanoi Club Hotel & Residences offer free cancellation for a full refund?
Yes, The Hanoi Club Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Hanoi Club Hotel & Residences?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at The Hanoi Club Hotel & Residences?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Hanoi Club Hotel & Residences?
Yes, there's free self and valet parking.
Is airport shuttle service offered by The Hanoi Club Hotel & Residences?
Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is VND 660000 per vehicle one-way.
What are the check-in and check-out times at The Hanoi Club Hotel & Residences?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at The Hanoi Club Hotel & Residences?
Yes, there's a casino, featuring 1 slot machine.
What is there to do at The Hanoi Club Hotel & Residences and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Hanoi Club Hotel & Residences also has a casino and a sauna, as well as a steam room.
Are there restaurants at or near The Hanoi Club Hotel & Residences?
Yes, there's an onsite restaurant.
What's the area around The Hanoi Club Hotel & Residences like?
The Hanoi Club Hotel & Residences is a short 1-minute walk from West Lake and 10 minutes' walk from Tran Quoc Pagoda.
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The Hanoi Club Hotel & Residences Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Coffee shop
View
Lake
Taxi
What guests liked
Breakfast buffet was good and the espresso machine was a highlight. (8 reviews)
The pool was described as nice, wide, and amazing by multiple guests. (5 reviews)
The property's gym was one of the better property gyms the reviewer had ever come across. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Oct 2, 2025
Surprisingly nice hotel with lots of amenities. Overall very clean and comfortable with the exception of mold on bathroom door in my room. Lots of food options nearby.
Tung
Tung, 1-night trip
10/10 Exceptional
Jun 6, 2025
really nice hotel , you can get a very good value for your money
MIGUEL
MIGUEL, 1-night trip
10/10 Exceptional
Sep 21, 2025
Lovely hotel in a good location.
Excellent hotel, room was very spacious and clean. Facilities are excellent, good gym, pool, tennis courts and a drive range.
The walk in to the old quarter and other local attractions is pretty straight forward. Takes about 20-30 mins, taxis cost buttons and take about 10-15 mins.
Friendly staff and very helpful. Pricier than other hotels but it’s got the luxury feel about it at a very reasonable price.
Jordan
Jordan, 4-night trip
8/10 Very good
Aug 15, 2025
Bit out of town, but
Hannah
Hannah, 1-night trip
10/10 Exceptional
May 2, 2025
Great hotel for the price. Nice quiet area, really nice amenities (pool, gym, golf range)
John Brandon
John Brandon, 1-night trip
10/10 Exceptional
Jun 13, 2025
First time I say that this hotel, but I strongly recommend. Excellent location overlooking lake good breakfast excellent rooms.
They even have a golf driving range and a pool.
The spa service is also excellent
Andrew
Andrew, 2-night trip
10/10 Exceptional
Jun 26, 2025
Lovely stay
Overall: Very nice hotel with very serviceminded staff.
The rooms were nice, but the beds and pillows were very hard.
Nice breakfast and pool.
Can definitely recommend this hotel.
Anna
Anna, 3-night trip
8/10 Very good
Jul 7, 2025
While hotel is good the area is not recommended and it is far
MANOJKUMAR GOVINDLALJI
MANOJKUMAR GOVINDLALJI, 2-night trip
10/10 Exceptional
May 9, 2025
Swimming pool, Zym, Golf is amazong at this hotel. Also the breakfast and staffs are very respectful and helpful. Definately a class of hotel, will come back again.
prakash
prakash, 4-night trip
10/10 Exceptional
Jul 31, 2025
A great hotel for the price paid
The staff are very friendly.
Various facilities are available for exercise (swimming pool, fitness club, driving range).
The variety of food at the breakfast buffet is commensurate with the price paid.
The rooms do not feel cramped.
I was provided with a free minibar.
Verified traveler
2-night trip
10/10 Exceptional
May 16, 2025
Lovely position of the hotel overlooking West Lake. Amazing pool and great gym.
Courteous staff especially the bell boy Alex.
Servicing of the room very good too.
Zoe
Zoe, 9-night trip
10/10 Exceptional
Apr 11, 2025
Great staff and frendly service
YOGESH
YOGESH, 5-night trip
6/10 Good
Aug 12, 2025
Can’t really judge as renovation work taking place
They were having renovation work completed so it wasn’t a particularly quiet or peaceful time to stay. The sound proofing of the rooms wasn’t great therefore it was quite noisy at times. The bed was very comfortable but the bathroom was very small. There was a lovely view from the room.
Heather
Heather, 4-night trip
10/10 Exceptional
Dec 13, 2024
This hotel was a highlight of our time in Hanoi, it was beautiful and the staff was excellent. We would stay here again for sure.
Ken
Ken, 1-night trip
8/10 Very good
Mar 11, 2025
Pretty solid property area around is a little rough, but it’s overall a great stay driving range
Christopher
Christopher, 3-night trip
10/10 Exceptional
Oct 31, 2024
Good place to stay great breakfast
Nice rooms few drinks in mini bar free
INGO
INGO, 1-night trip
10/10 Exceptional
Aug 18, 2024
Nice hotel with lake front. Good breakfast and friendly staff.
Timothy
Timothy, 5-night trip
10/10 Exceptional
May 5, 2024
Great place to stay
Great stay. Comfortable beds and good rate. Loved the pool and gym facilities
Wayes
Wayes, 2-night trip
10/10 Exceptional
Apr 18, 2025
Friendly oasis in Hanoi
Stayed a number of times in recent years. Nice overall improvements to the property. Lots of facilities on site. Very nice restaurant and wide ranging menu selections. Staff is always super friendly and helpful. Good location encountered from airport into downtown and most of the attractions. Special note to golfers:excellent driving range facility!
Ronald
Ronald, 5-night trip
10/10 Exceptional
Mar 17, 2024
Great hotel, very clean with great service
Thi
Thi, 1-night trip
10/10 Exceptional
Oct 21, 2024
All services are 5 stars rated, excellent facilities and services are great!
john
john, 3-night trip
10/10 Exceptional
Mar 16, 2023
Will stay there again if come back to Hanoi
Cam
Cam, 1-night trip
10/10 Exceptional
Jan 21, 2025
great location in a quiet side street by the west lake. 15 minutes from old quarter on foot
clive
clive, 4-night trip
10/10 Exceptional
Sep 23, 2024
Best hotel around Tay ho
I like hanoi club very much. This hotel is so quiet and very reasonable price. Everytime i come to Hanoi than i book this hotel.
Verified traveler
3-night trip
8/10 Very good
Jun 27, 2023
Great place to relax after a long flight. An interest in golf would make this hotel a really great destination