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Casa Malca

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Sian Ka'an Biosphere Reserve

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Photo gallery for Casa Malca

Reception - Casa Malca (Tulum)
Property video
Indoor pool, outdoor pool, free cabanas, lifeguards on site - Casa Malca (Tulum)
Terrace/patio - Casa Malca (Tulum)
Front of property - Casa Malca (Tulum)
Escape to Casa Malca, an upscale family-friendly hotel near Sian Ka'an Biosphere Reserve. Unwind with a massage at the spa, practice yoga on the beach, or enjoy a delicious breakfast at one of two restaurants. With free WiFi and self-parking plus access to an art gallery and nature reserve this hotel has everything you need for a relaxing getaway.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Free beach cabanas
  • Free beach club on site
  • Beach towels

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Private bathroom
  • Separate sitting area
The current price is CNY3,435
CNY4,521 total
includes taxes & fees
Jan 13 - Jan 14, 2026

Why we love this property

Beach bliss
The beachfront hotel offers free beach cabanas, towels, and a beach club. Guests can experience yoga on white sand or enjoy massages by the shore.
Soothing spa retreat
Spa treatments include aromatherapy and massages in couples or outdoor rooms. A sauna, hot tub, and garden create a complete wellness experience.
Art deco coastal charm
Discover art deco splendor in a national park setting. This hotel showcases curated decor, an art gallery, and restaurants with ocean and pool views.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Garden View

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 100 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

Highlights

Furnished balcony or patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Private beach, white sand, sun loungers, beach umbrellas
La Valise Tulum, Member of Small Luxury Hotels
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.6 out of 10, Exceptional, 162 reviews
The price is CNY5,378
CNY6,809 total
includes taxes & fees
Jan 23 - Jan 24, 2026
La Valise Tulum, Member of Small Luxury Hotels
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About the neighborhood

Map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 11 min walk - 1.0 km
  • Playa Paraiso - 11 min drive - 11.3 km
  • Gran Cenote - 15 min drive - 17.6 km
  • Tulum Mayan Ruins - 17 min drive - 15.5 km
  • Xel-Há Park - 40 min drive - 31.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 67 min drive
  • Cancun Intl. Airport (CUN) - 119 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Philosophy - ‬1 min walk

About this property

Casa Malca

At Casa Malca, you can spend time at the beach enjoying free cabanas, beach massages, and yoga, plus you'll be just steps from Tulum Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Philosophy, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 70 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 8 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • Free daily reception
  • Shared microwave
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu
  • Children's games
  • Beach toys
  • Fence around the pool
  • Lifeguard on site

What to do

  • On the beach
  • Free beach club
  • Padel court
  • Beach yoga
  • Beach volleyball
  • Winery release events
  • Pool table
  • Bicycle tour information
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 3 meeting rooms
  • Coworking spaces
  • Conference center (1292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Free pool cabanas
  • Beach towels
  • Bike storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Communal living room
  • Health club
  • An outdoor pool
  • An indoor pool
  • Art gallery on site
  • Bicycle parking
  • Full-service spa
  • Outdoor padel court
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Music library
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Accessible airport shuttle
  • Wheelchairs available on site
  • Hand-held showerheads
  • Magnifying mirror
  • Fixed shower seat
  • Transfer shower
  • Well-lit path to entrance
  • 1 stairs to reach property
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Hardwood flooring in public areas

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Day bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Yard
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Philosophy - This beachfront fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 12:30 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • There is a service fee of 10 percent

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

Is there a pool at Casa Malca?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Casa Malca?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Casa Malca?

Yes, there's free self parking.

Is airport shuttle service offered by Casa Malca?

Yes, an airport shuttle is available. The charge is USD 420 per vehicle roundtrip.

What are the check-in and check-out times at Casa Malca?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Casa Malca and nearby?

Have fun with onsite activities like volleyball, beach yoga, and cycling. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Casa Malca also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Casa Malca?

Yes, there are 2 onsite restaurants, featuring beachfront dining, Fusion cuisine, and ocean views.

Does Casa Malca have any outdoor private spaces?

Yes, every room features a furnished balcony or patio and a yard.

What's the area around Casa Malca like?

Casa Malca is a short 1-minute walk from Tulum Beach and 7 minutes' walk from Sian Ka'an Biosphere Reserve.

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Reviews

Casa Malca Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was described as beautiful, peaceful, and perfect with great facilities and attentive staff. (4 reviews)
  • Breakfast was a wonderful experience with outstanding service and great food. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Food
Art
Breakfast
Beach
Restaurant
Water
Ambience
Design

Reviews

10/10 Exceptional

Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Luz, 1-night trip

10/10 Exceptional

From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
Aira Mae, 1-night trip

10/10 Exceptional

Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
shahbaz, 3-night trip

8/10 Very good

We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
lisandra, 4-night trip

10/10 Exceptional

Awesome service
JORGE HUMBERTO, 3-night trip

10/10 Exceptional

One of the best places I’ve stayed at in Tulum!
Cristobal, 3-night trip

10/10 Exceptional

Great staff
Yan, 5-night trip

6/10 Good

7
ruben, 1-night trip

10/10 Exceptional

Excelente
Giovanni, 3-night trip

10/10 Exceptional

Nice rooms and breakfast was amazing.
Tahira, 1-night trip

2/10 Poor

Unfortunately, our experience did not meet expectations, especially considering the price point. Housekeeping was not properly carried out. Only the bed linens were changed; the trash was not collected, and the floors were covered with hair, which was quite disappointing in terms of cleanliness. There was only one restaurant open during our stay, and this was not communicated clearly at check-in. We were told that we would be contacted and our phone number was taken, but we were never reached. Although this was our honeymoon, no small gesture or acknowledgment was made, which we found disappointing. Overall, the hotel feels extremely overpriced for what it offers. The room was dark, poorly ventilated, and had an unpleasant smell, making it uncomfortable to stay in for long periods. Service was also inconsistent. Unless a tip was given, it was very difficult to find a waiter, and on some occasions, orders took hours to arrive or never arrived at all. The menu was very limited as well. Overall, this was a very unusual experience, and unfortunately, it did not feel worthy of a destination as special as Tulum.
Hazal, 2-night trip

10/10 Exceptional

Amazing stay. We loved the hotel and the food was great.
Irina, 4-night trip

10/10 Exceptional

Best place to stay!
Israel, 5-night trip

10/10 Exceptional

Great place to enjoy life. Treated like a royal couple.
Cristiane, 4-night trip

10/10 Exceptional

Great place, with excepcional service and very neci design
Leonardo, 1-night trip

10/10 Exceptional

Great stay, will be back!
Haley, 1-night trip

10/10 Exceptional

Great hotel to spend some time to relax and enjoy !
Jesus, 3-night trip

10/10 Exceptional

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Kevin, 3-night trip

10/10 Exceptional

Casa Malca is one of the most beautiful hotels I ever stayed at.
Jason, 6-night trip

10/10 Exceptional

Best hotel in tulum

Amazing week end getaway with my wife, best hotel in tulum by far. Impossible to come back to tulum and not staying in casa malca! Congrats guys and all staff
abraham, 3-night trip

10/10 Exceptional

Staff was very attentive and professional, and the food at the hotel was amazing!
JULIO, 3-night trip

10/10 Exceptional

One of the kind
Ivan, 5-night trip

10/10 Exceptional

Nice property, friendly staff
garry, 4-night trip

10/10 Exceptional

Casa. Malca.

Awesome, great staff
AUBREY, 3-night trip

10/10 Exceptional

Beautiful property with lush landscaping. Beach and sand was perfection!!
Caroline, 4-night trip