The hotel’s location is excellent, but the property itself isn’t very well maintained. The first room we were given had a leaking washbasin, a loose and shaky toilet seat, no water stopper for the bathtub, and, worst of all, no hot water when the temperature was –1°C. They moved us to another room the next day, which resolved the water and stopper issues, but the heater there was an old 51-year-old Soviet unit with a complicated operating method. The breakfast was fantastic and the staff were friendly, but overall, this is probably the worst 4-star hotel I’ve stayed in.