可以免费取消我在狮子码头酒店及 SPA 中心的预订并获得全额退款吗？

是的，狮子码头酒店及 SPA 中心在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

狮子码头酒店及 SPA 中心有游泳池吗？

是的，有室内游泳池。住客可以在 07:30 至 22:00 期间使用游泳池。

狮子码头酒店及 SPA 中心是否允许携带宠物入住？

很抱歉，不允许携带宠物，但是欢迎服务型动物。

狮子码头酒店及 SPA 中心是否有停车场？

是的，自助停车免费。提供免费房车/大巴/卡车停车设施。

何时可在狮子码头酒店及 SPA 中心办理入住和退房？

开始办理入住：15:00；停止办理入住：03:00。提前入住需要支付 GBP 25.00 的费用（视供应情况而定）。退房时间为 11:00。提供快速退房和无接触办理退房服务。

在狮子码头酒店及 SPA 中心及其附近有什么游览观光项目？

在网球场锻炼提升您的球技。尽情享受 SPA 水疗，然后到室内泳池游泳。狮子码头酒店及 SPA 中心也拥有桑拿房和蒸汽浴室，以及野餐区和花园。

狮子码头酒店及 SPA 中心店内或附近是否有餐厅？

是的，有 2 家店内餐厅，提供室外就餐和时尚欧洲菜。

狮子码头酒店及 SPA 中心周边区域环境如何？

狮子码头酒店及 SPA 中心位于在水滨，仅需 4 分钟步行可至狮子码头温泉。

欧斯维丝翠狮子码头酒店及 SPA 中心住宿优惠| Hotels.com 好订网

10/10 绝佳

2025 年 10 月 2 日

chris，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 28 日

Clean and comfortable bed x great service in restaurant x plenty of choice for breakfast

Carol，2 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 28 日

Hotel was tired and in need of repair in lots of places. Original room was dirty and the doors would not secure - only option was to stay or to leave. Front desk staff were not helpful.

Tracey，2 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 9 月 23 日

Nice enough…

Walking in it initially looked like a really lovely quiet place but as we spent more time the more flaws we noticed the worse it began to look. My biggest problem was the room was quite dirty and the headboard was crumbling away onto our pillows. Hair in shower and dust in cracked sink. The view out the patio doors was nice though. If they put the money into maintaining this hotel it would be so much better! It has such potential to be such a gorgeous place. The same 2 drinks came to do a different total everyday. All the staff were super lovely except the bar staff on the Saturday night were slightly unprofessional. Charged us for someone else’s drinks then my partner had to work the difference he needed to pay for them. Best part was probably the location on the beautiful canal and the Spa but even parts of that were in desperate need of some updating/maintenance. Weirdly some areas looked great/new and other areas really run down and old. Had a mixed experience with the restaurant, all the food we tried was excellent especially the chicken noodles but we had a chicken burger and it wasn’t good. It was clean and a nice atmosphere inside.

Elah，3 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 22 日

D，1 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 19 日

Colin，1 晚商务旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 17 日

james，2 晚商务旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 16 日

Dawn，1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 9 月 14 日

Peter，1 晚行程

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 7 日

Avoid

Having spent a while trying to choose a hotel in the area the reviews for this one looked good (which is suspicious based on my experience there) and so we booked it. I stay in 30/40 hotels/yr and this was one of the worst I ever been in. They didn’t acknowledge Expedia status and we were offered the discount etc. the room and bathroom were tiny. Worst of all though was the condition of the room. It stunk of smoke, was dirty and starting to fall apart (see photos). I’m not sure anyone could disagree if they see the pics I took. I was told the hotel was full so we couldn’t move. The AC was broken (seems they’ve decided they don’t offer AC anymore), the safe was broken, there were stains everywhere (including the lampshades), the doors were started by to rot and there are no windows (so you need to leave the door open all night or put up with the heat). Even with the door open, the room was warm and I struggled to sleep. WiFi was poor and struggled to stream Netflix. Mobile phone coverage is also poor in the area so we had to rely on the WiFi. The bar is not in the hotel, you need to cross the courtyard. The spa is not in the hotel, it’s a 1-2 mins walk (uncovered). Breakfast was ok but some items are extra (which we weren’t made aware of when ordering). Doors and wooden surfaces around the ‘resort’ are rotting and unpainted. The owners clearly don’t want to spend money on the place so it’s getting into a very poor state. Maybe some rooms have been renovated?

Simon，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 31 日

Midrange

Room was not cleanest when we checked in with stains on the bedding. Had to wait a long time at reception to speak to someone about it. The lady seemed very over worked but was great and changed our room right away so cannot fault her. Overall I would say the hotel rooms look tired and in need of freshen up and deep clean. Spa and breakfast were very good on a positive note

Claire，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 29 日

Disappointing stay, expected better standards

Restaurant was lovely, food at our evening meal was superb, breakfast again, top notch, staff in the restaurant and bar so helpful and friendly, cocktails brilliant, Henry makes an amazing “old fashioned”. Room was disappointing, plug in shower damaged, black mould patches in shower, bottom of bathroom door rotten, doors need a good paint, very dirty and worn, heater in room so dirty, I mean disgusting! For a 4 star hotel at this price I expect A LOT better standard. No usb’s to charge devices, strange in this day and age, wouldn’t go back.

Lee，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 28 日

Lions Quays Oswestry

Prior to arriving I asked if I was able to add my wife & 3 year old child onto the booking I was told there would be a charge of £35 to do this which was fine. Upon checking out and seeing my invoice I was charged £50 & £15 for a breakfast I didn’t have. Spa facilities were very good. Went for dinner with my partner and child waited around 40 minutes for starters. Found a plastic circular object in the coleslaw when reported to staff was told “oh sorry about that”. There was only sparkling water in the room so asked reception for still water was then told they’d get some sent to the room this didn’t arrive.

Robert，1 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 27 日

Dave，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 26 日

Looking tired in all areas

1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 24 日

Great hotel with excellent facilities and aoa

Jacqueline，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 20 日

Stephen，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 19 日

Amazing SPA

Mark，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 19 日

Kevin，1 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 17 日

Disappointed

When we told people we were staying at Lion Quays, the response was oh posh. But unfortunately it wasnt, our room was small and very worn out. Paint missing from doors and cupboards, the headboard looked like someone was trying to escape with material on it scratched away. Stains on fixtures and pillows. The shower gel/shampoo practically empty. The view from the room was an overgrown area, next to an aircon unit and bins. Although im not sure where the aircon was for the rooms, as it was so hot, athough we were provided with a very small fan which was also tired and provided no relief at all. At breakfast alot of the chairs were stained, our table was sticky and had some sort of film covering it. Was generally disappointed at the price we paid, for a room that was so tired.

Tina，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 16 日

Fantastic one night stay at Lion Quays, spa and pool facilities are excellent. We will definitely be returning!

1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 15 日

Thoroughly enjoyed our stay. Just a

Julie，1 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 15 日

Jarrad，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 13 日

Colin，1 晚商务旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 13 日

Just average I'm afraid, did expect more for cost

Big place. No Lions. Had ducks. Friendly staff. Comfortable bed. Bathroom tiny. Shower a bit green and needed a scrub. Maintenance required in a few places. Non smart old TV terrible with bad reception. Great parking but no EV charging points at all in a place this size is unforgivable. Food was OK but a bit costly and the tables very sticky from bad cleaners. Sorry cant be more positive.

Dewi，1 晚行程

Hotels.com真实住客点评

狮子码头酒店及 SPA 中心

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常见问题

可以免费取消我在狮子码头酒店及 SPA 中心的预订并获得全额退款吗？

狮子码头酒店及 SPA 中心有游泳池吗？

狮子码头酒店及 SPA 中心是否允许携带宠物入住？

狮子码头酒店及 SPA 中心是否有停车场？

何时可在狮子码头酒店及 SPA 中心办理入住和退房？

在狮子码头酒店及 SPA 中心及其附近有什么游览观光项目？

狮子码头酒店及 SPA 中心店内或附近是否有餐厅？

狮子码头酒店及 SPA 中心周边区域环境如何？

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很好

8.2

8.2

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