可以免费取消我在克拉弗阁楼精品酒店的预订并获得全额退款吗？

是的，克拉弗阁楼精品酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

克拉弗阁楼精品酒店有游泳池吗？

是的，有2 个室外游泳池。住客可以在 08:00 至 19:00 期间使用游泳池。

克拉弗阁楼精品酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住。需要支付每只宠物每晚 COP 150000 的宠物费。

克拉弗阁楼精品酒店是否有停车场？

很抱歉，克拉弗阁楼精品酒店没有停车场。

克拉弗阁楼精品酒店提供机场接驳班车吗？

是的，提供机场班车。费用为每辆车单程 COP 70400。

何时可在克拉弗阁楼精品酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 12:00。延迟退房需要支付一定数额的费用（视客房供应情况而定）。

克拉弗阁楼精品酒店是否有内部娱乐场？

不，该酒店不设赌场，但里约卡塔赫纳赌场（6 分钟车程）就在附近。

在克拉弗阁楼精品酒店及其附近有什么游览观光项目？

在温暖的季节，可以快乐地体验划皮艇等附近的活动。这里有 2 个室外游泳池供您游泳，也可以使用此酒店的其他服务设施，比如桑拿房和蒸汽浴室。

克拉弗阁楼精品酒店周边区域环境如何？

克拉弗阁楼精品酒店位于卡塔赫纳寨城，仅需 4 分钟步行可至钟塔，8 分钟步行可至卡塔赫纳会议中心。旅客们很喜欢该酒店的优越地理位置。

卡塔赫纳克拉弗阁楼精品酒店住宿优惠| Hotels.com 好订网

Q: 克拉弗阁楼精品酒店是否允许携带宠物入住？

是的，欢迎携带宠物入住。需要支付 每只宠物每晚 COP 150000 的宠物费。

Q: 克拉弗阁楼精品酒店是否有停车场？

很抱歉，克拉弗阁楼精品酒店没有停车场。

10/10 绝佳

2026 年 1 月 4 日

From the moment we booked we knew we chose the right hotel. The staff was so helpful on planning our arrival, setting up tours, and making us feel welcome in an unfamiliar city. The hotel itself feels like your own private house. The rooms were large, clean, and modern. The pools (yes plural) were a great amenity to relax from our sightseeing adventure. The staff was incredibly accommodating. And finally the location was perfect. I am very picky on hotels and we will definitely visit again.

Christopher，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 25 日

Tudo excelente, em especial o conforto e a localização

EDUARDO，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 14 日

Marcelo，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 12 月 2 日

Beautiful room, helpful staff, good breakfast variety, great location.

David，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 11 月 25 日

Estuve alojado en Casa Claver y, en general, la experiencia me gustó bastante. Es un hotel con mucho encanto, ideal para una escapada donde mezcla historia, estilo boutique y comodidad — perfecto si quieres algo distinto a un gran resort. ✅ Lo que me gustó • La ubicación es muy buena: en el centro histórico, lo cual te permite moverte a pie y sumergirte en el ambiente de Cartagena con facilidad. • Las habitaciones/lofts tienen un diseño cuidado: me pareció que la decoración combina lo moderno con el toque local, lo que aporta carácter. • Buen nivel de confort: cama amplia, aire acondicionado, minibar, buen Wi-Fi. Sensación de estar en un espacio exclusivo, no masificado. • Las zonas comunes: me gustó la terraza, la piscina, la atmósfera relajada fuera del bullicio de la ciudad principal.

Teodoro，4 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 10 月 29 日

Kit，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 29 日

I stayed at this hotel in September 2025 and we were completely satisfied with the experience. The following lists the positives for this place: 1. Location was excellent, very easy to walk to anything in the old city and surroundings. The street was not a main tourist street without much traffic, so the nights were quiet. 2. Room (really an apartment) was spacious with full kitchen (stove and refrigerator), washer/dryer combo, and cookware/eatingware, and toiletries. 3. Front desk staff was very cordial and helpful. 4. Good selections of hot breakfasts which were made fresh and delivered to the room at the requested time. 5. Housekeeping was excellent. 6. Entire property was in good condition I can recommend this hotel without any reservations.

Farzan Rahim，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 29 日

I highly recommend staying here and will definitely book again when I'm back in Cartagena. The location was amazing, in the old town and walkable to plenty restaurants, shops, and events. The staff went above and beyond for us, bringing complimentary breakfast to our room every morning at whatever time we requested, gave us a complimentary cake on our last day, and were always happy to answer questions. They provided a shuttle to the airport free of charge as well. When we went, the rooftop pool was under renovations, so we weren't able to use it, but the rest of the hotel was in impeccable shape. The room was large and very clean. Would definitely recommend to anyone traveling to Cartagena.

HANNA，3 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 24 日

The property is very clean. Sadly, many things in the room kept breaking. First the remote to the AC unit, then the A/C unit broke which required us to move to another room. Benjamin was always very helpful and friendly and assisted us as much as possible to relocate to another room. Now our bed size went from a King bed to a double bed. Furthermore, the bed was very uncomfortable to sleep on. Now in this new room the iron was broke and we also did not have a nice dinning area anymore. The breakfast options offered were decent. Our favorite front desk staff was Benjamin. He always greeted us and assisted us with anything we might have needed. I can not say the same for the night shift front desk guy ( don’t even know his name because he never introduced himself). We always greeted him but did not get that in return from him. Almost seemed like he doesn’t like his job. Overall, nice place to stay. I can only recommend.

Tanja，7 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 9 月 24 日

Great location and space

The place is terrific in terms of space, furnishings and location. We had a two bedroom two bathroom unit and loved our time there. The employees are very nice, but only two speak English so if you don't speak Spanish it could be a problem. Benjamin was incredibly attentive to our every need - even responding on WhatsApp during his time off. He is exceptional. They were doing some kind of work while we were there which made the entire place smell like turpentine. At first it was just in the common areas but it permeated our door and came into the unit. Additionally, the first night we had no hot water. They fixed it the next day, but it seems that it should not have happened. Also, do not go to this place for the pool. It is small and not particularly inviting.

Nanci，3 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 21 日

Benjamin and James were very helpful answering any questions we had and help with dining ideas as well as things to do. We enjoyed our stay.

Hernan，7 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 18 日

Es un hotel lindo, muy bien ubicado, discreto, silencioso, con excelente trato del personal. Es precioso sus espacios.

luis，1 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 18 日

Staff is very friendly

Bhavin，6 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 15 日

Excelente

Leonardo，3 晚结伴旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 11 日

David，2 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 10 日

Roberto，2 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 10 日

I like all in this property, the staff was excellent.

Cecilia，2 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 8 日

Jaime Eduardo Romero，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 3 日

Beautiful hotel! Great location! Amazing service!

Claudia，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 2 日

Absolutely wonderful place to stay. The property is beautiful and peaceful, tastefully decorated, and well appointed. I had everything I needed in my suite and the breakfast delivered to my room each morning was delicious and a great start to the day. The staff were attentive and helpful, setting up cabs and spa treatments for me. The best part is the location—beautiful views of the surrounding historic Centro neighborhood and walkable to everything—shops, museums, galleries, restaurants and bars, banks, pharmacies, churches, and many live performances in the streets. I am absolutely returning to Cartagena and absolutely staying here when I do. A++ for this hotel!

Kelly，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 9 月 1 日

This is a really nice hotel. Location is great, the terrace with a small pool has a beautiful view of the San Pedro Claver church, the staff is very welcoming. There are different options for breakfast and they bring it to your room always on time. They even upgraded our room the second night for the rest of our stay. Highly recommended!

Nijole，4 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 29 日

Un hôtel boutique très bien structuré. L"intérieur était magnifique un décor entre architecture coloniale et moderne. Situé en plein centre historique de Carthagene.l"appartement est très grand superbement agencé.tres éclairé.je suis très sévère sur la note des hôtels habituellement, Pas cette fois ci.

La vue à partir du rooftop est époustouflante direct sur un monument historique ! À ne pas rater cet hébergement

YAMINA，3 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 8 月 5 日

We loved Casa Claver. The room were very spacious, modern and clean, and the services by Benjamin and Zindy were spot on. The location was also great; very close to everything. I highly recommend it if you like staying in boutique hotels.

Mariela，4 晚家庭旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 31 日

We had an incredible stay here! It was the first stop on our Colombian honeymoon, and we felt so lucky to stay in the only room on the top floor, with a balcony and amazing views. The hotel is very peaceful and quiet, we had the rooftop pool to ourselves most of the time. The staff were incredibly helpful and friendly, and had left us a very kind welcome for our honeymoon. The views of the surrounding city could not get better, and the location was perfect, right in the middle of the old town, so close to restaurants, bars, cafes and it felt very safe to walk around. The breakfast was delicious as well. 10/10, will recommend anyone who goes to Cartagena to stay here.

Stine，5 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 7 月 21 日

Muy bonito limpio y excelente servicio

Leticia，3 晚家庭旅行

Expedia真实住客点评

克拉弗阁楼精品酒店

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常见问题

可以免费取消我在克拉弗阁楼精品酒店的预订并获得全额退款吗？

克拉弗阁楼精品酒店有游泳池吗？

克拉弗阁楼精品酒店是否允许携带宠物入住？

克拉弗阁楼精品酒店是否有停车场？

克拉弗阁楼精品酒店提供机场接驳班车吗？

何时可在克拉弗阁楼精品酒店办理入住和退房？

克拉弗阁楼精品酒店是否有内部娱乐场？

在克拉弗阁楼精品酒店及其附近有什么游览观光项目？