The hotel does not have adequate heating system. Our room was freezing cold. Staff was not readily available but finally found someone to get us additional covers. They only have breakfast on the weekends -not daily as advertised. We were in a “pet friendly” room which looked nothing like photos presented on your website. The room was not as clean as it should have been. The pet friendly room was sub-standard. The inn has a great history but should not have had guests if they could not heat the place.
Paula
Paula,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
The Balsam Inn is a beautiful old hotel. Antiques everywhere, a cozy little sotting room/library and a cute bar area. Everyone was very nice.
Frank
Frank,5 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
The experience was great, but due to the old building the room we stayed in has no amenities such as a refrigerator. It also didn’t have central air and heat. The radiator worked well though. We would go again.
Bradley
Bradley,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 19 日
Roger and Pam
Roger and Pam,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 2 日
Breakfast buffet was great with a good variety of items. Staff was kind.
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 26 日
Clean rooms and great food
William
William,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
This is a very historical inn that doesn’t have the most current amenities but is charming with an amazing staff. It’s truly more than just a place to stay, it’s an experience itself. Step back in time and visit this grand hotel as she once might have been. Breakfast was delicious. Room was clean. Bed was very comfortable. Staff was beyond friendly and accommodating.
Angela
Angela,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 19 日
Beautiful historical Inn! The staff were incredibly friendly, the cafe has amazing lattes, and the breakfast was divine!
Christian
Christian,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Tim
Tim,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 18 日
Theresa
Theresa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 15 日
It’s an Old School B&B
The description did not clearly state this was a rustic inn so there were certain normal hotel amenities that were not available. With that being said, the staff were super-helpful, friendly, and engaging. Loved the bar area and the bartender. He was awesome. Glad we tried it. We just weren’t ready for the bed and breakfast experience and lack of heat without a space heater. Otherwise, we had a good stay for a two night visit.
WILLIAM
WILLIAM,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 13 日
Franca
Franca,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 10 月 13 日
George Tracy
George Tracy,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 5 日
Breakfast was delicious!
Edward
Edward,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 28 日
We Found Our Mountain Inn
If you love history and nostalgic places, this is your Inn. The new owners are in the process of restoring the Inn so expect some imperfections. Since the original inn had communal bathrooms when rooms were converted to en-suites, the bathrooms are small. The rooms are large and comfortable. The is no AC but as it sits on Balsam Mountain there is no need. The porch is huge with rocking chairs to enjoy the view and just relax. The weekend breakfast buffet is tasty and substantial. Finally, the staff is very friendly and accommodating. We are so glad we found this hidden gem and plan to stay every time we return. WARNING….if you expect spa-like accommodations you WILL be disappointed but if you like a relaxing spot to unwind this is your spot.
Margaret
Margaret,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 23 日
Ernest
Ernest,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 22 日
Very friendly, excellent staff and breakfast!
Connie
Connie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Amy
Amy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 10 日
I really liked staying here. The setting is just beautiful! The inn reminded me of the setting for Dirty Dancing. Our room had a claw foot tub. I loved all the historic aspects of the inn. I would have liked to have more time to explore the property around the inn. Nancy was the lady who greeted us and was there the next day as well. She was super nice. I also enjoyed the breakfast. The grits were top notch! The inn is very quiet-they give you a notebook with info on the site. There is an explanation that the inn is 100 years old, and made of wood, so sound travels. They have quiet hours from 10pm to 7 am. There are no TVs. I did not mind this at all. They have activities scheduled at different nights. I would love to come back for one of their specialty weekends. Highly recommend.
Melinda
Melinda,1 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 9 月 8 日
Do not recommend, will never stay
This place is absolutely horrible. No AC that was never mentioned, requested a refund due to health reasons and would not give a refund. Asked to speak to a manager and would not be called by a manager! Photos do not match what is seen in person! Do not recommend!
Chris
Chris,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 7 日
Mixed emotions.
I have mixed feelings about the Inn. Pretty location with easy access to Sylva and Waynesville. But, if you want amenities you have to look elsewhere. Peace and quiet are great but don’t expect coffee or breakfast early or even on time. If you like sleeping in and no ac, then this place is for you.
The staff are all very pleasant!
The Inn still needs work. Mold and rot around the tub in the bathroom. I felt guilty taking a shower and adding to the moisture. Not sure I would stay here again.
Dee
Dee,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Great place!
Kevin
Kevin,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 2 日
Beautiful Inn with rich history.
Balsam mountain inn is a place for someone who wants to be away from the hassle and busyness of life. If you want peace and quiet with picturesque view, then this is your place. No TV, no AC but since you are at high elevation, it is nice and cool. Has great hot fresh Buffett breakfast on the weekends. Sandwiches on the weekdays. I just wish they can start breakfast promptly at 8 am as advertised for it was about 20 min late the whole weekend we were there. Our bathroom was small with a small walk in shower but they do have rooms with bigger bathroom and you can surely request for that. My husband is over 200 #s and it was an inconvenience for him. People are very cordial and very helpful. The building has a rich history and beautiful antique furnitures. Will definitely return.
Marlyn
Marlyn,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 31 日
Balsam Mountain Inn
The owner made us feel welcome and went out of her way to ensure we had something to eat even though it was late.
The rooms were wonderful; it was like stepping back in time, but they had modern comforts.
Breakfast was amazing!
I am looking forward to returning for a longer stay