里乌文图拉酒店 - 全包有游泳池吗？

是的，有5 个室外游泳池。

里乌文图拉酒店 - 全包是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

何时可在里乌文图拉酒店 - 全包办理入住和退房？

开始办理入住：15:00；停止办理入住：23:30。退房时间为 12:00。

里乌文图拉酒店 - 全包是否有内部娱乐场？

不，该酒店不设赌场，但迪拜皇宫赌场 (24-min drive)和Royal Yak Casino & Sports Book (皇家雅克赌场和赛事投注区) (24-min drive)都在附近。

在里乌文图拉酒店 - 全包及其附近有什么游览观光项目？

里乌文图拉酒店 - 全包设有2 间泳池酒吧、5 个室外游泳池和SPA，还有健身中心和花园。

里乌文图拉酒店 - 全包店内或附近是否有餐厅？

是的，有 6 家店内餐厅。

里乌文图拉酒店 - 全包周边区域环境如何？

从里乌文图拉酒店 - 全包仅需4 分钟步行可至海豚海滩，7 分钟步行可至伊贝罗斯塔坎昆高尔夫球场。

坎昆里乌文图拉酒店 - 全包住宿优惠| Hotels.com 好订网

Q: 里乌文图拉酒店 - 全包有游泳池吗？

是的，有5 个室外游泳池。

Q: 里乌文图拉酒店 - 全包是否允许携带宠物入住？

很抱歉，不允许携带宠物和服务型动物。

Q: 里乌文图拉酒店 - 全包店内或附近是否有餐厅？

是的，有 6 家店内餐厅。

2/10 很差

2025 年 12 月 30 日

We are checking out this morning from our 5 day stay celebrating our 25th wedding anniversary with a group of 18. The resort was beautiful - not huge - but a beautiful spot on the beach. Check in was a nightmare for our 7 rooms. They were over sold on our ocean front rooms and gave us side tower rooms with a slit of ocean. When we asked to be moved they said “come back tomorrow”. Jade at reception was the worst. She gave my elderly parents an oceanfront suite 1131 because nothing else was available - then told them they had to get out the next morning. Not until I called a manager and threatened to ask for a refund for all of our other rooms did they agree to let them stay in that room. Food quality was subpar. You had to line up for restaurants at 5pm to hope to get seats for later that evening. Steaks were raw and inedible. We left full plates untouched. Just about the same food every day. We knew going in to this 5 night booking that there would be hiccups at a new resort but we certainly didn’t expect rude front lobby staff and complete disorganization. This is definitely not a 5 star. Having said that, there were some really lovely waiters at the buffet who made our stay better. And because we were in a big group, we had a great time together as a family.

Paramjeet，5 晚家庭旅行

Expedia真实住客点评

4/10 尚可

2025 年 12 月 30 日

It’s new and clean because it is new. But it is clear and very obvious that the hotel is trying to save money in every possible way, not to mention the horrendous mark up on the items in their hotel store (ex : $32 for a sunscreen that is $8 on US Amazon). What is the point of ‘all inclusive’ if it requires you to plan your entire day around it AND line up for it for at least half an hour every time? If you want to get dinner at an actual sit down restaurant (1/2 of their dinner options), you need to line up at least 30 minutes before dinner time. This means you need to remove yourself from pool/beach hours before the sunset, so you can dress appropriately for their dinner venue, and line up, which fills up in <30min. This defeats the whole purpose of visiting all inclusive. Also they categorize themselves as 5 stars but in reality they are a 4 star resort. When you consider that, they are no longer a reasonable cost option. Their programming is quite lackluster, and their demographic is also very mixed in that the resort isn’t family oriented or adult oriented and the programming/facilities show that as well. Honestly I was let down by this place. I have been to Cancun multiple times and safe to say I won’t be returning to this or any Riu properties in general. I go to all inclusive to relax but the experience I got was basically figuring out how to ‘play their game’ of how to navigate the resort with their ‘save $$$’ crap. TLDR: new looking, but cheap ass in all manner

Christine，4 晚浪漫旅行

Expedia真实住客点评

8/10 很好

2025 年 12 月 30 日

Facility is beautiful and kept extremely clean. Most of the staff is friendly, and very attentive. Check in was a headache, our room wasn’t ready until almost three hours past check in. We had reserved two rooms and they tried giving us a single bed room when both rooms had been reserved under two beds. Immediately upon going into one of the rooms we had to call down to get shampoo and conditioner swiped out since the bottles were empty. Also had to request additional towels as they only provided two sets even though the room is for four people. We had three, still not enough towels. Restaurants don’t do reservations but you must get in line at least 45 minutes before it opens to be able to eat at the restaurant you choose. They have very LIMITED seating and only take a specific number of guests per night. Unless you go to the buffet, the other restaurants can only accommodate about 500 guests per night, even though the resort has at least 3 to 4 times that number of guests. Make sure to ask for alcohol in your drinks or many times you get virgin drinks.

YESENIA，9 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 12 月 30 日

While the property is well kept there are still many bugs to work out being new. The restaurants were not prepared for the amount of people visiting nor was the food just okay. The temperature of the food was often cool as things had been sitting out too long. Also staff need more training. This location very much caters to families not great for no kids.

Carrie Anne，10 晚浪漫旅行

Expedia真实住客点评

10/10 绝佳

2025 年 12 月 29 日

Every thing was great. The rooms, the view, food, staff and the beach was excellent. Definitely coming back again.

Josue，6 晚家庭旅行

Expedia真实住客点评

6/10 好

2025 年 12 月 28 日

We stayed here for four nights and had a mixed experience. The resort is new and very clean, with comfortable rooms and beds. Our oceanfront room had a stunning view, and most of the staff were friendly and helpful. However, there were several issues. We booked a room for four that listed either two queen beds or one king bed. In most hotels, a king room for four would include a sofa bed, but not here. On our first night, they had run out of two-queen rooms, so our family had to share one bed. The staff did help reserve a two-queen room for the rest of our stay, but we had to move rooms the next day. Dining was disappointing. There’s no reservation system, so you either line up early or wait 1.5–2 hours after restaurants open. During our stay, we only managed to eat at Kaori once, and it was buffet-style. The food there and at the main buffet was just okay, nothing memorable. The resort itself is fairly small, with one main building, a few pools, and a private beach. The beach had strong waves during our stay, which limited swimming, though this was expected given the location. Another downside was the lack of room service, which is surprising for a five-star resort. For early excursions (around 6:30 a.m.), the buffet isn’t open yet, so you need to handle breakfast on your own. Overall, the resort has a great view and comfortable rooms, but the dining experience and missing services were a letdown.

Chonghua，4 晚家庭旅行

Expedia真实住客点评