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Hotel Santander Plaza

3.5 star property
Hotel with restaurant, near La Aurora Zoo

Choose dates to view prices

Photo gallery for Hotel Santander Plaza

Master Suite, Kitchen | Private kitchen | Coffee/tea maker
Executive Room, Kitchenette | Private kitchenette | Coffee/tea maker
Meeting facility
Front of property
Master Suite, Kitchen | In-room safe, free WiFi, bed sheets
In the heart of Guatemala City, Hotel Santander Plaza offers a welcoming atmosphere with a free full breakfast and helpful staff. Unwind in the bar or stay connected with in-room WiFi, and take advantage of dry cleaning services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Free airport shuttle
  • Room service
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CNY639
CNY780 total
includes taxes & fees
Oct 7 - Oct 8

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette | In-room safe, free WiFi, bed sheets

Executive Room, Kitchenette

8.4 out of 10
Very good
(28 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
Hair dryer
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette | In-room safe, free WiFi, bed sheets

Junior Suite, 2 Double Beds, Kitchenette

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchenette
Dishwasher
TV
Renovated in 2011
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite, Kitchen

Master Suite, Kitchen | In-room safe, free WiFi, bed sheets

Master Suite, Kitchen

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
TV
Renovated in 2011
  • 57 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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The price is CNY630
CNY769 total
includes taxes & fees
Oct 22 - Oct 23
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About the neighborhood

Map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala

What's nearby

  • Oakland Mall - 10 min walk - 0.8 km
  • Embassy of Mexico in Guatemala - 14 min walk - 1.2 km
  • U.S. Embassy in Guatemala - 16 min walk - 1.4 km
  • La Aurora Zoo - 17 min walk - 1.5 km
  • Paseo Cayala - 5 min drive - 3.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Urban - ‬3 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza is just 2.8 mi (4.5 km) from the airport and offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, U.S. Embassy in Guatemala and La Aurora Zoo are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 26 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 26 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle from 8:00 AM to 2:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Accessible airport shuttle

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Policies

This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number si

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?

Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Santander Plaza?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 26 lbs per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Santander Plaza?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Santander Plaza?

Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.

What are the check-in and check-out times at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Hotel Santander Plaza?

Yes, there's an onsite restaurant.

What's the area around Hotel Santander Plaza like?

Hotel Santander Plaza is in Zona 10, a short 5-minute drive from La Aurora Intl. Airport (GUA) and 18 minutes' walk from U.S. Embassy in Guatemala.

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Hotel Santander Plaza Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast
Service staff
Location
Airport
Room
Restaurant
Food
Bed
Airport transportation
Shuttle

What guests liked

  • Breakfast was consistently described as delicious with a variety of options. (16 reviews)
  • The airport shuttle service was reliable and convenient, with one driver even waiting for guests who arrived late. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Clean and great breakfast
Hugo, 1-night trip

8/10 Very good

El hotel esta cerca del aeropuerto y en una zona con muchos negocios. El personal del hotel muy amable. El desayuno muy bueno.
Carmen, 1-night trip

8/10 Very good

Muy buen lugar para descansar.
Adrián, 1-night trip

10/10 Exceptional

Perfecto , cerca del aeropuerto y cerca de restaurante
CARMEN, 1-night trip

10/10 Exceptional

very nice place
Nilson, 1-night trip

10/10 Exceptional

Nice hotel
Franklin, 1-night trip

10/10 Exceptional

Amazing hotel and the staff are awesome! When I return, I will definitely stay.
MALINDA, 3-night trip

10/10 Exceptional

Very good
Marbin, 1-night trip

8/10 Very good

La ubicación
David, 2-night trip

10/10 Exceptional

Plaza Santander, good place to stay and enjoy very good.
Moisés, 1-night trip

10/10 Exceptional

Cleanest
Cesar, 1-night trip

8/10 Very good

Günstiges lokales Hotel

Gut genug für ein paar wenige Tage, kleines altes Hotel, dass sehr ringhörig ist
Peter Charles, 3-night trip

8/10 Very good

It was nice, breakfast was very good, close to shopping area,Staff was very polite, friendly and respectful.
Mirna, 1-night trip

8/10 Very good

I like most of the service
Luis, 1-night trip

10/10 Exceptional

Excelente
Jose Alejandro, 1-night trip

10/10 Exceptional

Conformable hotel with helpful staff.
Jennell, 1-night trip

8/10 Very good

.
Alejandra, 1-night trip

10/10 Exceptional

.
Elvia, 1-night trip

10/10 Exceptional

It was a great room, great service, and very clean for our family of 4.
Denise, 1-night trip

10/10 Exceptional

Everything was excellent.
JOHAN, 6-night trip

10/10 Exceptional

Excelente ubicación
Alberto, 1-night trip

8/10 Very good

All good
JOEL, 1-night trip

8/10 Very good

mejoria encuanto a decoracion general

bien decorado en el aspecto navideño, buena comida en el desayuno. deberian renovar las alfombras y la piuntura en general es muy lujubre
Mario, 1-night trip

10/10 Exceptional

.
Scarlet, 1-night trip

10/10 Exceptional

Breckfast was fabulous with full meals juice, fruit, table cloths and attentive waiters. Dining options near by like le maison were outstanding. Beds were comfortable and the small greenhouse have nice natural light. PILLOWS WERE PERFECT.
Colleen, 1-night trip