Does Hotel Hacienda VIP offer free cancellation for a full refund?

Yes, Hotel Hacienda VIP does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Hacienda VIP?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Hacienda VIP?

Sorry, there's no onsite parking at Hotel Hacienda VIP.

What are the check-in and check-out times at Hotel Hacienda VIP?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Hacienda VIP?

No, this hotel doesn't have a casino, but Casino La Cima (8-min walk) and Diamonds Casino (7-min drive) are both nearby.

What is there to do at Hotel Hacienda VIP and nearby?

Hotel Hacienda VIP has an outdoor pool and a garden.

Are there restaurants at or near Hotel Hacienda VIP?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around Hotel Hacienda VIP like?

Hotel Hacienda VIP is in Mérida Centro, a short 8-minute walk from Paseo de Montejo and 9 minutes' walk from Mérida Cathedral.

Hotel Hacienda VIP, Mérida: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Oct 2, 2025

This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.

Ivan, 7-night trip

10/10 Exceptional

Dec 31, 2024

I really recommend the Hotel, it's a wonderful place.

Miguel, 1-night trip

10/10 Exceptional

Nov 17, 2024

Beautiful hotel in the central area of Merida

Elizabeth, 3-night trip

8/10 Very good

Jun 23, 2025

Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.

Susana, 4-night trip

10/10 Exceptional

Jan 16, 2025

A+ service, accommodation, & location

We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!

Ali, 4-night trip

10/10 Exceptional

Feb 3, 2023

We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.

Ellen, 1-night trip

10/10 Exceptional

Nov 11, 2023

The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.

Alexandra, 2-night trip

10/10 Exceptional

Jan 8, 2025

Beautiful

I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful. If you want something different than the traditional style hotel, this is the place. Also very centrally located.

chantal, 3-night trip

8/10 Very good

Dec 4, 2024

Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration

Fadi, 5-night trip

10/10 Exceptional

Oct 18, 2023

The suit was as one would expect, a real 4 star

Maureen, 1-night trip

10/10 Exceptional

Jun 13, 2023

Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.

Jacques, 2-night trip

4/10 Fair

Jul 20, 2022

The room was in poor condition, no amenities at all. Not even the basic.

Delia, 7-night trip

10/10 Exceptional

Mar 19, 2025

Increíble

Hotel precioso y con atención de 1ra de todo el personal

CARLOS, 5-night trip

10/10 Exceptional

Feb 7, 2025

In all of our years of traveling throughout Mexico. The Hotel Hacienda VIP was one of the nicest, well staffed, convenient, beautiful, well appointed, colonial hotels we've ever experienced. The entire staff and the owners were so personable, knowledgeable, kind, courteous and willing to help with any issues or questions. I have to single out Armando and Lucy. They were so helpful throughout our entire stay at the hotel. Lucy helped arrange our return shuttle ride back to the airport. And Armando was just an all around help with whatever we needed. He was always there to lend assistance whenever needed. We never got to introduce ourselves to the maid, but she was absolutely lovely. The two owners of the place were also incredible to work with. They were always available for any questions or issues and always with a smile on their faces. I would highly recommend a stay at The Hotel Hacienda VIP. Thanks, Quincy Bissic

Quincy, 3-night trip

10/10 Exceptional

Nov 24, 2024

El hotel es muy bonito, muy céntrico, si tiene estacionamiento, aunque no está en el hotel, me gusto mucho.

ANTONIO, 1-night trip

10/10 Exceptional

Sep 21, 2024

4-night trip

10/10 Exceptional

Jul 9, 2024

Muy buena opción

Reyna, 7-night trip

8/10 Very good

Apr 22, 2024

Lucero Janet, 1-night trip

10/10 Exceptional

Apr 12, 2024

roger, 1-night trip

6/10 Good

Sep 9, 2023

Abusados

El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)

Jose, 1-night trip

10/10 Exceptional

Aug 28, 2023

Hermosa casona que ofrece una excelente opción de hospedaje. Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico. El personal sumamente amable. El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle. Le doy un 9/10.

10/10 Exceptional

Aug 25, 2023

Maricela, 1-night trip

10/10 Exceptional

Jul 10, 2023

I feel like my own Home!!!

JUAN, 2-night trip

10/10 Exceptional

Jun 30, 2023

Excelente instalaciónes en el centro la cual te ayuda para solo salir a caminar, el único inconveniente es el área de estacionamiento el cuál está fuera de las instalaciones pero en un lugar resguardado

RUBEN, 1-night trip

10/10 Exceptional

Jun 12, 2023

La propiedad está muy bonita y muy bien cuidada. Los cuartos están muy bonitos y suficientemente grandes. Excelente limpieza y servicio.

Ricardo, 3-night trip

Hotel Hacienda VIP

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