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Hotel 28

3.0 star property
Hotel with outdoor pool, near Mercado 28

Choose dates to view prices

When you stay at Hotel 28, you'll be within a 10-minute drive of Plaza Las Americas and Cancun Mall. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Beach towels
  • Pool bar
  • Room service
  • Airport drop-off service
  • Beach shuttle
  • Terrace

Feel at home (6)

  • Kitchen
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Minibar
  • In-room climate control (air conditioning)
The current price is CNY418
CNY537 total
includes taxes & fees
Dec 11 - Dec 12

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Two Bedroom Junior Suite

45-inch Smart TV with digital channels, Netflix, streaming services

Two Bedroom Junior Suite

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Deluxe Suite

Two Bedroom Deluxe Suite | Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Two Bedroom Deluxe Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Suite

Hypo-allergenic bedding, memory foam beds, minibar, in-room safe

Studio Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchen
Mini-fridge
Dining table
Smart TV
Hypo-allergenic bedding
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509

What's nearby

  • Mercado 28 - 2 min walk - 0.2 km
  • Plaza 28 - 6 min walk - 0.6 km
  • Las Palapas Park - 9 min walk - 0.8 km
  • Extreme Adventure - 11 min walk - 1.0 km
  • Mercado 23 - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Airport drop-off service
  • Beach shuttle (surcharge)

Restaurants

  • ‪Doña Fany - ‬1 min walk
  • ‪Comida Mexicana, Mariscos Y Más - ‬2 min walk
  • ‪Pescado con Limón - ‬2 min walk
  • ‪Cocktelería El Cejas - ‬2 min walk
  • ‪Emara Antojitos Yucatecos - ‬1 min walk

About this property

Hotel 28

When you stay at Hotel 28, you'll be within a 10-minute drive of Plaza Las Americas and Cancun Mall. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive.

At a glance

DONE

Hotel size

    • 13 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open Monday - Sunday (9:00 AM - 9:30 PM)
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 9:00 AM–11:00 AM
  • Poolside bar
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)

Services

  • Beach shuttle (surcharge)
  • Beach towels

Facilities

  • Terrace
  • An outdoor pool
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 50+ Mbps)

Food and drink

  • Mini-fridge
  • Freezer
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dining table
  • Kitchen island
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 120 for children
  • Airport shuttle service is offered for an extra charge of MXN 850 per vehicle. Maximum occupancy 8
  • Beach shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun

Frequently asked questions

Is there a pool at Hotel 28?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Hotel 28?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel 28?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel 28?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 850 per vehicle.

What are the check-in and check-out times at Hotel 28?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel 28?

No, this hotel doesn't have a casino, but PlayCity Casino (20-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.

What is there to do at Hotel 28 and nearby?

Hotel 28 has an outdoor pool.

Does Hotel 28 have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a freezer.

What's the area around Hotel 28 like?

Hotel 28 is in Downtown Cancun, a short 8-minute walk from Plaza 28 and 11 minutes' walk from Las Palapas Park.

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Hotel 28 Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Modern, clean hotel in good location. Friendly, helpful staff.
Alexander, 1-night trip

10/10 Exceptional

Excellent hotel l, true hidden gem
Yusniel, 2-night trip

10/10 Exceptional

Great new hotel
Juan, 2-night trip

10/10 Exceptional

Loved the hotel, Francisco the manager was very nice and professional will be staying here again soon.
Brandon, 1-night trip

8/10 Very good

Great place to stay if you have an early flight out of the Cancun airport
Jill, 1-night trip

10/10 Exceptional

Great place to stay quiet safe beds really comfortable staff very helpful and friendly alot of restaurant close by
oscar j, 2-night trip

10/10 Exceptional

Exceptional service and personnel. One of the finest five-star hotels in Lebanon. Highly recommended.
Avedis, 1-night trip

10/10 Exceptional

Very nice people working there. Security guard was awesome
Abel, 2-night trip

8/10 Very good

Nice new hotel.
Brian, 2-night trip

10/10 Exceptional

Downtown Cancun

Very beautiful little Motel, only about a dozen rooms. Very private comfortable. Wonderful coffee, bar and continental breakfast of fresh fruit and eggs.
ROBERT, 1-night trip

10/10 Exceptional

This place was very clean. The size of the room was more than enough to accommodate one adult and two teenage boys.
Nadia, 1-night trip

10/10 Exceptional

Awesome! Very clean incredibly staff
Yanelis, 3-night trip

10/10 Exceptional

The staff were so helpful and friendly. The front receptionist helped me book my tours. The pool is right in the middle and is easily accessible to all. Mercado 28 is right in the front of the hotel. I would book again.
Sally, 4-night trip

10/10 Exceptional

Thank you Miguel Angel for checking in and out efficiently. We only stay over night but the place was very nice and clean.
German, 1-night trip

10/10 Exceptional

Very clean and spacious
Maria Irma, 2-night trip

10/10 Exceptional

I absolutely loved this hotel! Costumer service was amazing everyone was super friendly! They have a security gate and made us feel so safe! Our studio suite was very clean and housekeeping made sure it stayed that way every day! The location was perfect only 5 min from the ADO bus station and in walking distance from Mercado 28 and Parque las Palapas! We had a few drinks at the pool and they were really good! Overall a really quiet place to enjoy without any crowds!
Anahi, 5-night trip

10/10 Exceptional

Francisco was a great help. So were the front desk employees
Brandon, 1-night trip

10/10 Exceptional

It was the first time that I have stayed at the property and was suitably impressed by the hotel and notably the staff who were focused and friendly. The location is well placed for restaurants in the downtown area as well as the ADO autobus station. I will certainly stay again when passing through Cancun.
stuart, 4-night trip

10/10 Exceptional

Beautiful property, great rooms. Currently renovating but did not interfere with the excellent attention of the staff and the comfort and cleanliness of the room. Pool was perfect temperature and very clean. Great place to stay in Cancun Centro!
william, 1-night trip

10/10 Exceptional

Good location and clean, the loved the pool. Room needs side tables for the sofa and a coffee table.
LEONIDA, 1-night trip

10/10 Exceptional

A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!
Francisco, 1-night trip

10/10 Exceptional

Find the Fun

Last minute. Very reasonably priced. Nice front desk staff that helped me find the fun.
John, 1-night trip

10/10 Exceptional

The staff were polite. The room was clean, spacious, and decorated in a modern style. The air conditioning worked perfectly in both the kitchen and bedroom.
Yunus, 2-night trip

10/10 Exceptional

A lovely property in not the most lovely part of town. Perfectly safe, many amenities nearby. The staff were incredibly helpful and kind, the pool is perfectly lovely. The room was clean, the a/c worked perfectly, my stay was excellent in every way possible. Great valur for money if you don't mind being in a very pedestrian neighborhood.
Harry, 10-night trip

10/10 Exceptional

This new property was such a surprise. We felt safe and comfortable throughout our stay. The staff were all super kind and helpful. The market is right across the street and lines of different restaurants are walkable along with a grocery store as well. I would very much recommend staying here!
Ezdemmienes Kosh, 2-night trip