Unreasonable use of privacy and views, noisy air conditioning .
YE
YE,1 晚行程
Expedia真实住客点评
8/10 很好
2018 年 2 月 11 日
Primitive living environment
Hotel is located at remote area and about 20 miniutes of driving to Maya Lifestyle Shopping Mall. Partitioning of rooms is poor, so you can hear your neighbouring guests talking about. Glass on wall by the corridor make you have no privacy unless you shut up curtains. Anyway, staff are generally polite, friendly, efficient and very helpful, especially staff Gift, She offered great help for changing of room and solving problems in the first instance. If there was just a few hotel guests, only Asian, Continental and American styles of breakfast for your choice. And breakfast buffet is provided when sufficient guests in the hotel.
Overall is fine, but it is about 20mins taxi drive to central area.
真实旅客
Expedia真实住客点评
8/10 很好
2016 年 3 月 16 日
惟獨free shuttle bus 如多開傍晚一班次便更完善!早餐雖非自助,但也十分豐富!房間非常寬敞!整體服務滿意!!渡假酒店老闆也待客熱情!關顧客人需求!多謝他特地介紹,逢週六早上,酒店附近有個非常可愛的小型市集!
入住期間均感受到悠閒憇靜的感覺!非常愜意!
真实旅客
Hotels.com真实住客点评
2/10 很差
2016 年 1 月 11 日
Smelly bad service remoted hotel!
This hotel is terrible. Worst travel experience I have had. From the review, we thought the hotel is clean, but shower room is full of worms. Room is big but very dusty and smelly. It's like no one living in the room for years. We asked for slippers but they provided only used dirty slippers so we have to wear ours socks in the room for the whole period. Bring your own slippers if you want to book this hotel.
Location is far away without nearby restaurants. In-room dining closed at 10pm, meaning you can stay starving after 10pm.
Customer service was terrible. Due to mis-guidance, we booked one extra room over. Duty manger of the hotel, Ms. Nitchuwan, said the hotel will allow us to cancel the room, and they contacted hotels.com for that. She asked us to contact hotels.com as well for speedy cancellation and refund, but when we back to home. Ms. Nitchuwan said its online booking manager doesn't allow the refund anymore. If we have known there was no refund, we would have occupied the other rooms as well. We feel being cheated, in addition to the poor hygiene.
Very bad memory of this trip. Really don't recommend this hotel if you want a relaxing trip. My first time to Chiang Mai, but have been many hotels and resorts in Thailand. This hotel comes to the worst I have ever experienced in my life.
真实旅客
Hotels.com真实住客点评
8/10 很好
2016 年 1 月 2 日
Nice boutique resort. The 2 bedroom-suite is great
The staff is friendly.
This is a good choice for a quiet stay and relaxation.
The two little cafes nearby are surprisingly good. Must try!!