The front desk staff seem to lack basic common sense about how to treat guests. The manager wasnt there and I booked on hotels.com. I live in Saskatchewan and I booked the wrong date. (NYE)The front desk staff refused cancellation to hotels.com. There was no manager to talk to they were apparently unavailable and on vacation. SO I had no choice but to drive across 2 provinces through a blizzard and Black Ice conditions to get there or they were going to take my money for nothing. It took me 8 hours to drive in harrowing life threatening conditions. I arrived and wasnt given the option to switch rooms as my company didn't come with me. I had to wait at the door ring on the doorbell for 15 minutes and walk around the hotel getting staff to notice me. It was - 20C. There was no signage. I had to call the front desk twice to get them to open the door. I froze my face and hands. The entranceway was unshovelled and had a very difficult time entering the hotel. There was no courtesy late checkout and I was very very disappointed that I had to miss NYE and drive across 2 provinces to get there and get treated extremely rude by the front door girl. treated rudely by the front cheobut
Michelle
Michelle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 27 日
The rooms that we stayed in were very clean, quiet, and the staff were very friendly and helpful, responding to our questions and requests in a very timely manner.
RUOYU
RUOYU,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 5 日
It was good
Abdullah
Abdullah,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 20 日
Karen
Karen,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 14 日
Frank
Frank,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 10 日
Great location, friendly staff, clean rooms.
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 30 日
victor
victor,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Talena
Talena,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Did not receive the right order for breakfast but was good
Glenda
Glenda,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 12 日
It was alright. I think I’ve just discovered how allergic to bleach I am. The sheets and towels are giving me hives.
Lisa-Marie
Lisa-Marie,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 7 日
Devin
Devin,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 10 月 6 日
I made a booking on the wrong day accidentally, called immediately, and they wouldn't switch the booking or offer a refund.
Claire
Claire,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 1 日
This was second time we’ve stayed at this property due to good price and central location. The rooms are clean, although nothing too fancy. The parking lot does fill up fairly quickly. The bed was comfortable, but the pullout couch was not. Everything is very clean, which was appreciated. Staff were excellent and resolved a couple of issues we had quickly.
We did not have time to try the food offerings here. Nor did we have time to use the small pool or workout room, although they both looked clean as well. There are a few strip malls minutes away with a few coffee/food shops. We drove to these as it seemed a bit too far to walk.
West Edmonton mall is short drive away also.
Kimberly
Kimberly,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Jose
Jose,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Shari
Shari,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 9 月 22 日
Stephanie
Stephanie,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 21 日
Loved everything!
Robyn
Robyn,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 21 日
O
MaryJane
MaryJane,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Property was clean and well maintained. Staff was extremely professional and provided unconditional assistance. Restaurant staff was very friendly and punctual. Hotel pricing was a bit steep but this was driven due to supply and demand which is understandable.
Cody
Cody,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 19 日
Debbie
Debbie,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Chris
Chris,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 17 日
Rebecca
Rebecca,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Caitlin
Caitlin,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 15 日
Came later for check in at the property and room wasn’t ready, then were told we would be upgraded, then were told we wouldn’t the upgraded. Room was okay, nothing special and since it seemed rush to be cleaned you could tell in some areas. Parking was so full we almost didn’t get a spot. Overall meh. The downtown one is way better.