Staff that was there the night we checked in wasn't even friendly at all. And we did a courtesy call to let them know we are gonna be 15 mins late from our estimated time of arrival,and she was so rude on the phone, she sounded like she is laughing at us. And I believe the same staff that was on the call and the one that was there that night are the same. She isn't friendly nor welcoming at all. And is very distracted with her airpods. The room is very dirty, you can see it from the floor, and the bathroom is very dirty. We also did their complimentary breakfast, and oh my gosh. My daughter wants some orange juice, but you can see the gnats inside of the orange juice pitcher, it was gross. We will never go back there.