Room amenities should improve. There was 2 of us , only one toothbrush kit. No enough tea or coffee packets.
Resturant wait staff was inefficient , unprofessional,undertrained. We had a waiter taking up room service to someone in our elevator , who proceeded to open up the food look at it and not cover it back up.
Breakfast buffet was unfortunately unorganized, took staff forever to realize and refill empty food. I had to ask a glass of water three times and finally got a glass of water 20 minutes later. Disappointed!!!!
George VERGHESE
George VERGHESE,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Deepak
Deepak,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 23 日
Mallika
Mallika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Truly a beautiful place to stay when visiting Thrissur. The total experience from check-in to check out is filled with great food, service and luxury. Special thanks to Brijesh and Greethie and all the staff for a memorable stay.