This hotel is situated on a beautiful plot of land next to the Arno river, with a picturesque courtyard, excellent amenities, and extremely professional and helpful staff. Getting here is a little tricky as it is a little out of the way, so it is probably easiest to take a taxi if arriving from the train station. The hotel does offer a shuttle service at times throughout the day that picks up and drops off about a 15-20 minute walk from the action of downtown Florence, which is easier than taking the bus. The restaurant, bar, and breakfast provided were all excellent. There is an "optional" service charge at the end of the stay, which seemed fair given how helpful the staff was in arranging transportation, spa service, and servicing the room. If you stay here, make sure to take advantage of the spa! We would definitely stay here again